IT Support Engineer Visa Sponsorship Jobs in Tennessee
Tennessee's IT support engineer job market spans Nashville's growing tech and healthcare sectors, Knoxville's Oak Ridge research corridor, and Memphis's logistics-driven enterprise IT operations. Major employers including HCA Healthcare, Vanderbilt University Medical Center, Amazon, and FedEx have established sponsorship track records for qualified IT support professionals seeking H-1B visa and other work visas.
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Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Job Duties include, but are not limited to:
-
Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
-
Ensuring infrastructure networking and computing systems remain available during production hours.
-
Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
-
Managing local technical projects.
-
Maintaining or creating policies, procedures, and processes.
-
Identifying root-causes of operational issues and process inefficiencies.
-
Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
-
Supporting customers from multiple buildings in the area, as well as remote customers.
-
Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ years of professional experience
- Bachelor's degree or equivalent, or experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Possess and maintain a current, valid Driver License
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Technology, or a related field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in data center design, construction, operations, or facility maintenance
- Experience communicating complex ideas to technical and non-technical audiences
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience with written and verbal communication and presentation
- Experience working independently with minimal supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Memphis - 25.00 - 41.00 USD hourly
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Job Duties include, but are not limited to:
-
Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
-
Ensuring infrastructure networking and computing systems remain available during production hours.
-
Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
-
Managing local technical projects.
-
Maintaining or creating policies, procedures, and processes.
-
Identifying root-causes of operational issues and process inefficiencies.
-
Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
-
Supporting customers from multiple buildings in the area, as well as remote customers.
-
Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 2+ years of professional experience
- Bachelor's degree or equivalent, or experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- Possess and maintain a current, valid Driver License
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Technology, or a related field
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in data center design, construction, operations, or facility maintenance
- Experience communicating complex ideas to technical and non-technical audiences
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience with written and verbal communication and presentation
- Experience working independently with minimal supervision
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, TN, Memphis - 25.00 - 41.00 USD hourly
IT Support Engineer Job Roles in Tennessee
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Search IT Support Engineer Jobs in TennesseeIT Support Engineer Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for IT support engineers in Tennessee?
Tennessee employers with documented H-1B sponsorship histories for IT support roles include HCA Healthcare, Vanderbilt University Medical Center, FedEx, Amazon, and Nissan North America. State government contractors and managed service providers operating in Nashville and Knoxville also file LCAs for these positions, though sponsorship decisions vary by role, team budget, and individual hiring manager priorities.
Which visa types are most common for IT support engineer roles in Tennessee?
The H-1B is the most common visa category for IT support engineers in Tennessee, provided the role requires a bachelor's degree or higher in a specific technical field. Some employers also sponsor TN visas for Canadian and Mexican nationals with qualifying computer engineering backgrounds. L-1 visa transfers occasionally apply when a multinational company moves an existing employee into a Tennessee office.
Which cities in Tennessee have the most IT support engineer sponsorship jobs?
Nashville accounts for the largest share of IT support engineer sponsorship opportunities in Tennessee, driven by its healthcare IT, financial services, and corporate headquarters concentration. Knoxville sees demand from Oak Ridge National Laboratory-affiliated contractors and the University of Tennessee system. Memphis contributes roles tied to logistics and supply chain IT at FedEx and regional distribution operations.
How to find it support engineer visa sponsorship jobs in Tennessee?
Migrate Mate filters IT support engineer jobs in Tennessee specifically by visa sponsorship availability, so you're not sifting through postings that won't support work authorization. Search by role and state on Migrate Mate to surface active openings from Tennessee employers who have sponsored similar positions before. Filtering by city like Nashville or Knoxville helps narrow results to your preferred market.
What should IT support engineers know about Tennessee's job market before pursuing sponsorship?
Tennessee has no state income tax on wages, which some employers factor into total compensation discussions. Nashville's healthcare IT cluster means many IT support roles involve HIPAA-regulated environments, so certifications like CompTIA Security+ or experience with Epic and Cerner systems can strengthen a sponsorship case. Knoxville's research corridor skews toward federal contractor roles, which may have additional security clearance considerations that affect sponsorship timelines.
What is the prevailing wage for sponsored it support engineer jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.