Business Operations Analyst Visa Sponsorship Jobs in Connecticut

INTRODUCTION

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the direction of the Sr. Manager Tax Srvs and AP, the AP Systems Analyst will assume responsibility for the readiness and stability of all aspects of accounts payable systems, applications and data workflow. Ensure that accounts payable staff are equipped with the technological resources needed to do their daily functions. Coordinate resources, establish best practice governance and structure for ERP upgrades and enhancements. Responsible for leading a core team through the product development/enhancement process, determining department needs and assessing product compatibility with these requirements. Facilitates vendor communications/interactions to ensure that staff needs are met and vendors are paid timely and accurately using automation.

Responsibilities:

• AP Staff support and workflow improvements:

• Supports AP team members to resolve complex issues in invoice payment between vendor and Procure-to-pay cycle, resolving invoice interface issues and assist with monthly AP close process.

• Identifies root causes of unmatched invoices and works with Corporate Supply Chain (CSC) to fix root causes and reduce late invoice payment, accounting accruals, and late fees.

• Reduce Received Not Invoiced (RNI) liability and reduce unmatched invoices due to Invoiced Not Received (INR).

• Participate in the planning, design, and implementation of advanced automated systems to improve processing efficiency and lower costs.

• Assist staff with vendor credit holds and create a process to identify uncollected return credits.

• Assist staff in resolving payment issues using INFOR Spreadsheet Designer (ISO) to extract charging information for uploading invoices and creating and maintaining ISO templates for invoice and vendor maintenance.

• Identify vendors that have discounts if specific payment terms are met and assist staff in meeting those terms.

• Liaison between staff, internal IT and vendor to fix ERP issues.

• Assist in extracting data in developing measures of staff productivity.

• Maximize ERP features to streamline payment processing, including the goal of a single paying agent.

• Continue support of the goal to transition to all electronic payments.

• Assist YNHHS departments with procedures for workflow processes that bring in invoice files, including patient refunds, legal payments, garnishments, and worker's compensation files.

• Responsible for Infor security access for AP staff.

• Perform other duties as necessary to support the needs to meet the demands of the department.

• ERP Support:

• Responsible for administrative functions in creating new entities/locations, and cash format setups.

• Acts as the INFOR SME, supports staff and other departments for all AP functions, and assists Accounting, CSC, Internal Audit and other YNHHS Departments as needed.

• Reviews vendor supplied upgrade documentation to identify AP related enhancements.

• Develop/refine additional scripts for UAT testing and support UAT testing of ERP upgrades, data conversion and integration activities.

• Maintains integrity of the AP electronic database, assists other YNHHS entities in implementing and correcting database issues.

• Supports systems integrated with ERP including Hyland document workflow and MHC check printing software.

• Works with internal ITS team to ensure integrated software is maintained on current versions.

• Supports initiatives defined by Finance leadership.

• Training and documentation of AP procedures:

• Develop standardized procedures for AP functions, including PO invoice processing, expense invoices, INFOR Spreadsheet Designer (ISO) invoice and credit uploads, vendor statement reconciliation, invoice error correction and payment processing.

• Create training material to train new AP staff.

• Design documentation for departments within YNHH that clearly explains procedures for invoice submission, payment, vendor creation, and invoice inquiries.

• Assists with EBP compliance and audit requests.

• Vendor Master Support:

• Identify specific areas to streamline vendor master including reducing alternate remit addresses, obsolete company defaults, and vendors without recent activity.

• Create and maintain vendor categories to assist YNHH staff in locating vendors authorized to supply specific goods and services.

• Identify values not on vendor master that cause errors in invoice processing, missing vendor company defaults and inconsistent vendor terms.

• Other duties as needed.

QUALIFICATIONS

Education

Bachelor's degree in Business Administration or Information Technology related field of study is required. Two to three (2-3) years' experience in related field can be substituted for each year of the four (4) years of college.

Experience

Prior experience with information system implementations preferred. Minimum of three (3) years or more of related experience. Minimum of two (2) years' work experience in leading multiple systems implementations, upgrades and maintenance activities concurrently is preferred.

SPECIAL SKILLS

Outstanding teamwork skills are comfortable in both cultivating a team and functioning with a complex matrix structure. Strong analytic and time management skills and can deal with multiple complex projects at the same time focusing on key deliverables. Knowledge of accounts payable systems and workflow management. Strong project management skills. Attention to detail with the ability to delegate tasks and coordinate activities of a team. Excellent written and oral communication skills, customer service orientation, comfortable working at all levels of the organization. Strong sense of curiosity, a willingness to learn and a logical thinker.

EEO/AA/Disability/Veteran