Service Operations Manager Visa Sponsorship Jobs in Connecticut
Service operations manager roles in Connecticut are concentrated in the Hartford insurance and financial services corridor, with major employers like Aetna, Cigna, and United Technologies historically active in sponsorship. Stamford's hedge fund and media firms add further demand. International candidates pursuing visa sponsorship will find the state's professional services and manufacturing sectors particularly active.
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Get Access To All JobsABOUT USS:
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview:
The Manager Field Ops is responsible for managing all operational functions at a branch.
Responsibilities:
- Direct oversight of dispatcher/routers, service technicians, pick up & delivery drivers, yard personnel, fence crew(s), and shop
- Review of all paperwork including manifests, routing tickets, DVIRs, etc. for completion and accuracy
- Monitor all service levels and deliveries to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care
- Work directly with other departments to ensure excellent/positive communication within the region
- Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers
- Maintain proper staffing levels to meet and exceed customer and branch needs
- Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, and fuel
- Work with the Regional Vice President to develop and implement standard practices and efficiency recommendations
- Responsible for fleet DOT administration including, log books & record maintenance
- Review and approve e-time punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
- Administer the company's safety program at the branch. Work with Safety & HR departments to safety coordinate training, where necessary
- Responsible for employee development & conducting periodic performance reviews
- Create and maintain a positive, safe, and effective work environment
- Operate a variety of company vehicles
- Pull trailers with company vehicles
- Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has supervisory responsibilities for staff at the location.
QUALIFICATIONS
- Minimum 2 Year / Associates Degree from two-year college or technical school or equivalent combination of education and experience.
- Minimum 5 years of related experience and/or training
- Minimum 5 years of proven leadership experience leading a diverse team to accomplish results
- Customer Service
- Team Building
- Organization
- Time Management
- Communications
- Decision Making and Problem Solving
- Knowledge of proper cleaning and repair of those assets
- Valid Driver License (Class C)
- Have experience with multi-stop routing system and dispatch procedures
- Computer knowledge (Navision, Microsoft Office and routing/logistics software)
- Excellent written and verbal communication skills
- Knowledge of financial statements
- Experience managing a budget
- Knowledge of all company assets in inventory
Physical Requirements:
- Sit while driving and stand while servicing products
- Use hands and fingers to handle, control or feel objects tools or controls
- Repeat the same movements
- See details of objects that are less than a few feet away and also at greater distance
- Speak clearly so customers can understand
- Understand the speech of another person
- Hear sounds and recognize the difference between them
- Be able to walk up to 30 minutes at a time without exertion
- Enter and exit equipment by stepping and kneeling
- Lift up to 40lbs from your waits to your shoulders
- Lift 30lbs from the floor to your head
- Crouch and squat
- Push 100lbs and pull 100lbs horizontally
BENEFIT SUMMARY:
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
SALARY RANGE: $93,975.00 – $140,910.00 / year
PAY TRANSPARENCY STATEMENT: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
EEO STATEMENT:
Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
ABOUT USS:
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview:
The Manager Field Ops is responsible for managing all operational functions at a branch.
Responsibilities:
- Direct oversight of dispatcher/routers, service technicians, pick up & delivery drivers, yard personnel, fence crew(s), and shop
- Review of all paperwork including manifests, routing tickets, DVIRs, etc. for completion and accuracy
- Monitor all service levels and deliveries to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care
- Work directly with other departments to ensure excellent/positive communication within the region
- Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at other branches to coordinate asset transfers
- Maintain proper staffing levels to meet and exceed customer and branch needs
- Analyze and report on operational activities, i.e., service levels, routing efficiency, labor & overtime, and fuel
- Work with the Regional Vice President to develop and implement standard practices and efficiency recommendations
- Responsible for fleet DOT administration including, log books & record maintenance
- Review and approve e-time punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
- Administer the company's safety program at the branch. Work with Safety & HR departments to safety coordinate training, where necessary
- Responsible for employee development & conducting periodic performance reviews
- Create and maintain a positive, safe, and effective work environment
- Operate a variety of company vehicles
- Pull trailers with company vehicles
- Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has supervisory responsibilities for staff at the location.
QUALIFICATIONS
- Minimum 2 Year / Associates Degree from two-year college or technical school or equivalent combination of education and experience.
- Minimum 5 years of related experience and/or training
- Minimum 5 years of proven leadership experience leading a diverse team to accomplish results
- Customer Service
- Team Building
- Organization
- Time Management
- Communications
- Decision Making and Problem Solving
- Knowledge of proper cleaning and repair of those assets
- Valid Driver License (Class C)
- Have experience with multi-stop routing system and dispatch procedures
- Computer knowledge (Navision, Microsoft Office and routing/logistics software)
- Excellent written and verbal communication skills
- Knowledge of financial statements
- Experience managing a budget
- Knowledge of all company assets in inventory
Physical Requirements:
- Sit while driving and stand while servicing products
- Use hands and fingers to handle, control or feel objects tools or controls
- Repeat the same movements
- See details of objects that are less than a few feet away and also at greater distance
- Speak clearly so customers can understand
- Understand the speech of another person
- Hear sounds and recognize the difference between them
- Be able to walk up to 30 minutes at a time without exertion
- Enter and exit equipment by stepping and kneeling
- Lift up to 40lbs from your waits to your shoulders
- Lift 30lbs from the floor to your head
- Crouch and squat
- Push 100lbs and pull 100lbs horizontally
BENEFIT SUMMARY:
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
SALARY RANGE: $93,975.00 – $140,910.00 / year
PAY TRANSPARENCY STATEMENT: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
EEO STATEMENT:
Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Service Operations Manager Job Roles in Connecticut
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Search Service Operations Manager Jobs in ConnecticutService Operations Manager Jobs in Connecticut: Frequently Asked Questions
Which companies sponsor visas for service operations managers in Connecticut?
Hartford-based insurers and financial services firms, including Aetna and Cigna, have histories of sponsoring service operations managers. Stamford employers in finance and media, along with manufacturing companies in the New Haven and Bridgeport areas, also sponsor this role. Large multinationals with Connecticut operations tend to have established HR infrastructure to support H-1B visa and other work visa petitions.
Which visa types are most common for service operations manager roles in Connecticut?
The H-1B is the most common visa for service operations managers in Connecticut, as the role typically requires a bachelor's degree in business, operations, or a related field, meeting specialty occupation requirements. Candidates with multinational employer backgrounds may also qualify for the L-1A intracompany transferee visa. Those with extraordinary achievement in operations leadership may explore the O-1 visa, though it requires substantial documented recognition.
Which cities in Connecticut have the most service operations manager sponsorship jobs?
Hartford leads due to its dense concentration of insurance, financial services, and healthcare employers. Stamford is the second-largest hub, driven by corporate headquarters in finance and media. New Haven adds demand through its healthcare and university-adjacent professional services sector. Bridgeport and Norwalk also generate sponsorship opportunities, particularly within manufacturing and regional corporate offices with established international hiring programs.
How to find service operations manager visa sponsorship jobs in Connecticut?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can browse service operations manager roles in Connecticut without sorting through positions that don't support international candidates. The platform focuses on roles where employers have active sponsorship capacity, which is particularly useful in Connecticut's insurance and financial services sectors where hiring intent varies significantly by company and department.
Are there state-specific factors that affect visa sponsorship for service operations managers in Connecticut?
Connecticut's prevailing wage requirements under H-1B rules reflect its high cost of living, meaning employers must offer compensation benchmarked to Connecticut's regional wage data, not national averages. The state's concentration of regulated industries like insurance also means employers often have experienced legal and HR teams familiar with sponsorship processes. Candidates should note that smaller professional services firms in the state may have less sponsorship infrastructure than large Hartford-headquartered corporations.
What is the prevailing wage for sponsored service operations manager jobs in Connecticut?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.