Service Operations Manager Visa Sponsorship Jobs in Florida
Florida's service operations manager roles span hospitality giants like Marriott and Hilton in Orlando and Miami, tech firms in Tampa's growing corridor, and logistics hubs near Port Miami and Port Everglades. Companies in these sectors regularly sponsor H-1B visa and TN visas for qualified candidates with operational leadership experience.
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Get Access To All JobsThe USF Department of Intercollegiate Athletics is an integral part of USF and its mission by sponsoring a diverse and nationally competitive Division I athletic program. The program serves several significant constituencies, including its student-athletes, who are students first. The most important priority of the program is the progress of the student-athletes toward graduation. Other priorities include the health, fitness and emotional development of student-athletes at USF.
Intercollegiate Athletics provide a sense of collegiality, allegiance, and pride for students, staff, faculty, alumni, boosters and the greater Tampa Bay community at large and serves as a focal point for their support. Within the framework of competitive excellence, Intercollegiate Athletics at USF are also a contact vehicle leading supporters to a greater awareness of the University's mission, academic programs and prominence as an educational institution.
Lead the Retail Business Strategy
- Develop and execute the overall retail and merchandise strategy for USF Athletics, aligning revenue growth, fan engagement, and long-term business objectives.
Oversee Retail Operations Across All Channels
- Provide strategic oversight of all retail locations, game-day operations, venue stores, special events, and e-commerce platforms to ensure operational excellence.
Drive Revenue and Financial Performance
- Manage retail profitability, budgeting, forecasting, pricing strategies, and performance metrics to achieve revenue and growth targets.
Direct Merchandise and Product Development
- Establish merchandise strategies, product assortments, licensing initiatives, and exclusive retail offerings that strengthen the USF Athletics brand.
Lead E-Commerce and Omnichannel Growth
- Enhance customer experience by integrating physical retail, digital commerce, marketing, and technology to maximize sales and fan engagement.
Manage Strategic Partnerships and Business Development
- Build and maintain relationships with vendors, manufacturers, licensing partners, sponsors, and external stakeholders to expand retail opportunities and brand reach.
Develop and Lead a High-Performing Retail Organization
- Recruit, mentor, and manage retail staff while fostering a culture of customer service, accountability, innovation, and continuous improvement.
Perform Other Duties and Special Projects
- Perform other related duties, initiatives, and special projects as assigned to support the strategic, operational, financial, and organizational objectives of the USF Athletics retail enterprise.
BASIC QUALIFICATIONS
- Bachelor's degree in business, retail management, marketing, sports management, hospitality, or a related field, or equivalent combination of education and experience.
- 8+ years of progressive leadership experience in retail, e-commerce, sports, entertainment, collegiate athletics, consumer products, or a related industry.
- Experience with revenue generation, financial management, inventory, merchandising, staffing, and vendor management.
- Demonstrated ability to develop and execute strategic business plans.
- Experience with POS, inventory management, e-commerce, CRM, and retail analytics platforms.
- Strong analytical, financial, organizational, and communication skills.
- Ability to work evenings, weekends, holidays, and extended hours as required by the athletics calendar.
- Senior-level experience in collegiate, professional sports, entertainment, or major venue retail.
- Experience managing retail operations across multiple venues.
- Experience with collegiate licensing and merchandise.
- Experience developing exclusive merchandise and strategic retail partnerships.
Compliance and Federal Notices
Senate Bill 1310- The Florida Senate is conditional upon meeting all employment eligibility requirements in the U.S.
- SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
- A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
- (a) Two years of direct experience for an associate degree;
- (b) Four years of direct experience for a bachelor’s degree;
- (c) Six years of direct experience for a master’s degree;
- (d) Seven years of direct experience for a professional degree; or
-
(e) Nine years of direct experience for a doctoral degree.
-
Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
- Minimum Qualifications that require a high school diploma are exempt from SB 1310.
- Level 1 Criminal Background check is required.
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
The USF Department of Intercollegiate Athletics is an integral part of USF and its mission by sponsoring a diverse and nationally competitive Division I athletic program. The program serves several significant constituencies, including its student-athletes, who are students first. The most important priority of the program is the progress of the student-athletes toward graduation. Other priorities include the health, fitness and emotional development of student-athletes at USF.
Intercollegiate Athletics provide a sense of collegiality, allegiance, and pride for students, staff, faculty, alumni, boosters and the greater Tampa Bay community at large and serves as a focal point for their support. Within the framework of competitive excellence, Intercollegiate Athletics at USF are also a contact vehicle leading supporters to a greater awareness of the University's mission, academic programs and prominence as an educational institution.
Lead the Retail Business Strategy
- Develop and execute the overall retail and merchandise strategy for USF Athletics, aligning revenue growth, fan engagement, and long-term business objectives.
Oversee Retail Operations Across All Channels
- Provide strategic oversight of all retail locations, game-day operations, venue stores, special events, and e-commerce platforms to ensure operational excellence.
Drive Revenue and Financial Performance
- Manage retail profitability, budgeting, forecasting, pricing strategies, and performance metrics to achieve revenue and growth targets.
Direct Merchandise and Product Development
- Establish merchandise strategies, product assortments, licensing initiatives, and exclusive retail offerings that strengthen the USF Athletics brand.
Lead E-Commerce and Omnichannel Growth
- Enhance customer experience by integrating physical retail, digital commerce, marketing, and technology to maximize sales and fan engagement.
Manage Strategic Partnerships and Business Development
- Build and maintain relationships with vendors, manufacturers, licensing partners, sponsors, and external stakeholders to expand retail opportunities and brand reach.
Develop and Lead a High-Performing Retail Organization
- Recruit, mentor, and manage retail staff while fostering a culture of customer service, accountability, innovation, and continuous improvement.
Perform Other Duties and Special Projects
- Perform other related duties, initiatives, and special projects as assigned to support the strategic, operational, financial, and organizational objectives of the USF Athletics retail enterprise.
BASIC QUALIFICATIONS
- Bachelor's degree in business, retail management, marketing, sports management, hospitality, or a related field, or equivalent combination of education and experience.
- 8+ years of progressive leadership experience in retail, e-commerce, sports, entertainment, collegiate athletics, consumer products, or a related industry.
- Experience with revenue generation, financial management, inventory, merchandising, staffing, and vendor management.
- Demonstrated ability to develop and execute strategic business plans.
- Experience with POS, inventory management, e-commerce, CRM, and retail analytics platforms.
- Strong analytical, financial, organizational, and communication skills.
- Ability to work evenings, weekends, holidays, and extended hours as required by the athletics calendar.
- Senior-level experience in collegiate, professional sports, entertainment, or major venue retail.
- Experience managing retail operations across multiple venues.
- Experience with collegiate licensing and merchandise.
- Experience developing exclusive merchandise and strategic retail partnerships.
Compliance and Federal Notices
Senate Bill 1310- The Florida Senate is conditional upon meeting all employment eligibility requirements in the U.S.
- SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
- A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
- (a) Two years of direct experience for an associate degree;
- (b) Four years of direct experience for a bachelor’s degree;
- (c) Six years of direct experience for a master’s degree;
- (d) Seven years of direct experience for a professional degree; or
-
(e) Nine years of direct experience for a doctoral degree.
-
Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
- Minimum Qualifications that require a high school diploma are exempt from SB 1310.
- Level 1 Criminal Background check is required.
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
Service Operations Manager Job Roles in Florida
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Search Service Operations Manager Jobs in FloridaService Operations Manager Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for service operations managers in Florida?
Florida's largest visa sponsors for operations-related roles include hospitality companies like Marriott International and Hilton, healthcare systems like HCA Healthcare and AdventHealth, and logistics firms operating through Port Miami and Port Everglades. Technology companies expanding in Tampa and Miami, including Citigroup's regional offices and Chewy's headquarters, have also filed H-1B petitions for service operations management positions.
Which visa types are most common for service operations manager roles in Florida?
The H-1B is the most common visa for service operations managers in Florida, provided the role requires a bachelor's degree in a related field such as business administration, industrial engineering, or supply chain management. Canadian and Mexican nationals may qualify under the TN visa category. Candidates with multinational employer relationships may also be eligible for an L-1A intracompany transferee visa if moving from a foreign office.
Which cities in Florida have the most service operations manager sponsorship jobs?
Miami leads Florida for service operations manager sponsorship activity, driven by its international trade, finance, and hospitality sectors. Orlando follows closely, with a concentration of roles tied to its tourism and resort management industry. Tampa has grown significantly as a tech and financial services hub, while Jacksonville's logistics infrastructure supports operations management demand from distribution and supply chain employers.
How to find service operations manager visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for service operations manager roles in Florida without sorting through employers who won't sponsor. You can filter by state and role type to surface companies in Miami, Orlando, and Tampa that have a documented history of filing H-1B or other work visa petitions for operations management positions.
Are there any Florida-specific considerations for service operations manager sponsorship candidates?
Florida has no state income tax, which affects prevailing wage comparisons under H-1B Labor Condition Application requirements since the Department of Labor benchmarks wages against local market rates, not cost-of-living adjustments. Florida's university system, including the University of Florida and University of Miami, produces a pipeline of operations and business graduates that means competition for sponsored roles can be competitive in major metros.
What is the prevailing wage for sponsored service operations manager jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.