Assistant Account Manager Visa Sponsorship Jobs in Georgia

INTRODUCTION

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

JOB OVERVIEW:

The Associate Account Manager (AAM) supports the servicing, retention, and growth of Property & Casualty client accounts. This role partners closely with Account Managers, Producers, and internal teams to deliver timely, accurate, and high‐quality client service. The AAM is responsible for policy processing, renewals, documentation, and day‐to‐day account support while developing technical insurance knowledge and operational expertise.

WHAT YOU’LL DO:

Account Service & Processing:

• Process certificates of insurance, auto ID cards, binders, endorsements, audits, and policy change requests
• Follow up on notices of cancellation and renewal policy issuance
• Process applications, policies, endorsements, incoming mail, and related servicing documents accurately and on time
• Post documents to the agency management system and client portals
• Maintain policy checklists, workflow logs, and insurance summaries

Renewals & Marketing Support:

• Assist with renewal preparation, proposals, and follow‐ups
• Order and compile loss runs; create loss summary tracking
• Run motor vehicle reports (MVRs) and small business online ratings
• Obtain premium finance quotes as needed

Financial & Administrative Responsibilities:

• Prepare and process invoicing and monthly expirations
• Support audits and billing accuracy
• Run required management and status reports

Systems & Documentation:

• Update agency management systems (e.g., EPIC, Sagitta) with accurate documentation
• Perform paperless filing and ensure complete, organized electronic records
• Meet quality and timeliness standards for all system entries

Collaboration & Professional Responsibility:

• Communicate effectively with clients, carriers, wholesalers, vendors, and internal partners
• Maintain a service‐oriented mindset while supporting team priorities
• Participate in training, workshops, and mentorship opportunities to build insurance knowledge
• Stay informed on industry trends, products, and regulatory changes
• Perform other duties as assigned

Personal and Organizational Responsibilities:

• Set priorities and manage workflow to ensure efficiency and accuracy
• Maintain professional, courteous relationships with all business contacts
• Demonstrate teamwork, initiative, tact, and diplomacy
• Handle confidential information with discretion

LOCATION: Duluth, GA, Hybrid 3 days a week in the office is required.

WHAT YOU’LL BRING:

• College degree preferred
• Ability to obtain state Property & Casualty insurance license within required timeframe (typically 90 days)
• Prior insurance, administrative, or customer service experience preferred
• Strong verbal and written communication skills
• Service‐oriented with strong interpersonal abilities
• Ability to multitask and work effectively in a fast‐paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
• Strong attention to detail and organizational skills

Technical & Reasoning Skills:

• Ability to read and interpret policies, procedures, and business documentation
• Basic math skills including percentages, commissions, and calculations
• Ability to solve practical problems and follow written and verbal instructions

COMPENSATION: The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY EPIC:

EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
• Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.