IT Support Visa Sponsorship Jobs in Hawaii
Hawaii's IT support job market centers on Honolulu, where defense contractors like Booz Allen Hamilton and Leidos, major hotel chains, and the University of Hawaii system drive steady hiring. Federal government presence across Oahu creates consistent demand for IT support professionals, and some of these employers have established visa sponsorship pathways for qualified international candidates.
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Get Access To All JobsINTRODUCTION:
Founded in Hawai‘i in 1981, Sun Noodle is a family-owned company dedicated to the craft of fresh, premium noodles. With production facilities in Hawai‘i, California, New Jersey, and Rotterdam, Sun Noodle serves both world-class chefs and everyday noodle lovers. Through quality, creativity, and care, we aim to brighten people’s days with every bowl of noodles. Expect camaraderie, fun company events, and plenty of noodle tastings as part of your everyday life here.
SUMMARY
Sun Noodle is seeking an IT Help Desk Coordinator to ensure IT systems are working properly and to support IT initiatives. The IT Help Desk Coordinator will report to the IT Director and play a key part in working cross functionally with internal departments such as Operations, Finance & Sales.
PRIMARY RESPONSIBILITIES:
- Provide technical support as needed. Off-hour support can occur from time to time depending on the issue. Devices & Systems to be supported include, but are not limited to:
- Computers (Desktops, Laptops, Macs)
- Phones (VOIP, company cell phones)
- Network (Firewall, Switches, Routers, Access Points)
- Printers (LaserJet, MFP, Label printers)
- Copiers (owned, leased)
- Mobile devices (Android scanners, tablets, iPads)
- Security Camera System
- Access Control System
- MS Office Suite
- Other hardware, software and IT devices as assigned
- Respond to IT questions and requests
- Troubleshoot & resolve issues in software, hardware, and network
- Maintain a secured IT infrastructure
- Perform administrator tasks in MS 365 and other platforms as required
- Communicate and work with IT vendors on existing and new projects
- Assist and train users on systems
- Document processes and SOPs initiated by the IT team
- Other duties as assigned
QUALIFICATIONS
- AA or BS in Computer Science, IT, or related field and/or equivalent experience
- Experience working in a Microsoft centric environment
- Experience in supporting & troubleshooting software, hardware, network connectivity issues
- Collaborative, proactive, detail-oriented, and comfortable with multitasking and problem solving in a fast-paced working environment
- Excellent interpersonal skills who can build strong working relationships with an ability to interface with varied levels of management, peers, and partners across varying teams
EQUAL OPPORTUNITY EMPLOYER
DRUG-FREE WORKPLACE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) Employer contribution
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Long Term Disability insurance
- Paid time off
- Referral program
- Vision insurance
Pay: $50,000.00 - $65,000.00 per year
Work Location: In person
INTRODUCTION:
Founded in Hawai‘i in 1981, Sun Noodle is a family-owned company dedicated to the craft of fresh, premium noodles. With production facilities in Hawai‘i, California, New Jersey, and Rotterdam, Sun Noodle serves both world-class chefs and everyday noodle lovers. Through quality, creativity, and care, we aim to brighten people’s days with every bowl of noodles. Expect camaraderie, fun company events, and plenty of noodle tastings as part of your everyday life here.
SUMMARY
Sun Noodle is seeking an IT Help Desk Coordinator to ensure IT systems are working properly and to support IT initiatives. The IT Help Desk Coordinator will report to the IT Director and play a key part in working cross functionally with internal departments such as Operations, Finance & Sales.
PRIMARY RESPONSIBILITIES:
- Provide technical support as needed. Off-hour support can occur from time to time depending on the issue. Devices & Systems to be supported include, but are not limited to:
- Computers (Desktops, Laptops, Macs)
- Phones (VOIP, company cell phones)
- Network (Firewall, Switches, Routers, Access Points)
- Printers (LaserJet, MFP, Label printers)
- Copiers (owned, leased)
- Mobile devices (Android scanners, tablets, iPads)
- Security Camera System
- Access Control System
- MS Office Suite
- Other hardware, software and IT devices as assigned
- Respond to IT questions and requests
- Troubleshoot & resolve issues in software, hardware, and network
- Maintain a secured IT infrastructure
- Perform administrator tasks in MS 365 and other platforms as required
- Communicate and work with IT vendors on existing and new projects
- Assist and train users on systems
- Document processes and SOPs initiated by the IT team
- Other duties as assigned
QUALIFICATIONS
- AA or BS in Computer Science, IT, or related field and/or equivalent experience
- Experience working in a Microsoft centric environment
- Experience in supporting & troubleshooting software, hardware, network connectivity issues
- Collaborative, proactive, detail-oriented, and comfortable with multitasking and problem solving in a fast-paced working environment
- Excellent interpersonal skills who can build strong working relationships with an ability to interface with varied levels of management, peers, and partners across varying teams
EQUAL OPPORTUNITY EMPLOYER
DRUG-FREE WORKPLACE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) Employer contribution
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Long Term Disability insurance
- Paid time off
- Referral program
- Vision insurance
Pay: $50,000.00 - $65,000.00 per year
Work Location: In person
IT Support Job Roles in Hawaii
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Search IT Support Jobs in HawaiiIT Support Jobs in Hawaii: Frequently Asked Questions
Which companies sponsor visas for IT support roles in Hawaii?
Federal contractors operating in Hawaii, including Booz Allen Hamilton, Leidos, and ManTech, have sponsored visas for IT support staff tied to defense and government projects on Oahu. The University of Hawaii system and large hospitality groups like Marriott and Hilton also have HR infrastructure capable of supporting sponsorship, though availability depends on the specific role, business need, and the candidate's qualifications.
Which visa types are most common for IT support roles in Hawaii?
The H-1B visa is the most common visa for IT support roles in Hawaii, but it typically requires the position to qualify as a specialty occupation, meaning the job must normally require a bachelor's degree in a specific technical field. Candidates from Australia may qualify for the E-3 visa, which has no annual lottery. Canadians and Mexicans in qualifying IT roles may be eligible for TN visa status under USMCA.
How to find it support visa sponsorship jobs in Hawaii?
Migrate Mate filters job listings specifically by sponsorship willingness, making it easier to identify IT support openings in Hawaii without sorting through roles that don't offer visa support. Because Hawaii's tech hiring is concentrated in Honolulu and tied to defense, hospitality, and university sectors, using a targeted search on Migrate Mate saves time compared to browsing general job boards where sponsorship status is rarely disclosed upfront.
Which cities in Hawaii have the most IT support sponsorship jobs?
Honolulu accounts for the large majority of IT support sponsorship opportunities in Hawaii. The concentration of federal agencies, military installations, defense contractors, and corporate headquarters on Oahu makes it the primary hiring hub. Hilo on the Big Island has some activity connected to the University of Hawaii at Hilo and astronomy research institutions, but volume there is significantly lower than Honolulu.
Are there any state-specific considerations for IT support visa sponsorship in Hawaii?
Hawaii's geographic isolation means employers often factor in relocation costs, which can influence their willingness to sponsor international candidates for IT support roles. Many positions with sponsorship potential are tied to federal contracts, which may carry security clearance requirements that can complicate or restrict sponsorship for non-citizens. The University of Hawaii system provides a local pipeline of international graduates on OPT, making campus-connected employers more familiar with the sponsorship process than smaller local businesses.
What is the prevailing wage for sponsored it support jobs in Hawaii?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.