IT Support Visa Sponsorship Jobs in New Jersey
New Jersey's IT support job market draws from a dense concentration of pharmaceutical, financial services, and logistics employers across Newark, Jersey City, and the Route 1 tech corridor. Companies like Johnson & Johnson, Cognizant, and Prudential Financial have established sponsorship track records for qualified IT support professionals seeking H-1B and other work visas.
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Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you.
About The Role
The job of the IT Support Specialist - Tier 1 is to provide initial technical support to end users across the organization. This role serves as the primary point of contact for technical support for resolving hardware, software, and access issues, all while providing top-notch customer service. This role will start with Tier 1 support and will overtime learn the skills and standards used across the IT industry. The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as needed. This job requires communication skills, as well as attention to detail in a high-speed technical environment.
Responsibilities
Deliver Tier 1 technical assistance to end users through our ticketing system, email, phone, and face-to-face interactions.
Diagnosing and resolving issues related to:
- Windows and Mac computers
- Microsoft 365 applications, such as Outlook, Teams, SharePoint, OneDrive, etc
- Printers and peripheral devices
- Mobile device management platforms such as Jamf and Microsoft Intune
- Creation, management, and resolution of support requests while ensuring proper documentation
Assist with user account management, including:
- Password management, multifactor authentication, and SSO
- User onboarding and offboarding, as well as documentation and improvements for these processes
- Access to distribution lists, shared inboxes, application access, and licensing
- Configuration and management of laptops, tablets, and mobile devices
- Recording IT assets like devices, equipment, and peripherals
- Compliance with organizational security policies, including alerting others to possible security incidents
- On call rotation for tickets and technical issues
Qualifications
Required Qualifications
- Organizational Skills + Ability to manage multiple support requests and prioritize tasks effectively
- Communication + Strong written and verbal communication skills and ability to explain technical concepts to non-technical users
- Attention to Detail + Ability to accurately document issues, solutions, and technical processes + Ability to ensure issues are addressed in both the long and short term
- Problem-Solving + Ability to diagnose technical issues and implement effective solutions in a timely manner
- Teamwork + Ability to collaborate with other IT team members and departments + Strong stakeholder management skills
- Knowledge + Understanding IT support processes, device management, and security best practices
- Travel Requirement + 5-10% of travel required to offices in other cities as needed (IL, MD) + Must be able to commute to our Asbury Park, NJ office 3 days a week, and our NY office 2 days a week.
Preferred Qualifications
- Education + Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience
- Experience + Experience in IT support, help desk, or technical support role + Microsoft Intune / endpoint management + Remote support tools + Experience with endpoint security tools. (Defender, or other related antivirus tools.) + Windows 11 troubleshooting + Basic networking troubleshooting + Microsoft 365 administration + Ticketing systems (ServiceNow, Jira, Zendesk)
- Certifications preferred but not required + CompTIA A+ + Network +
Benefits And Perks
We offer competitive compensation and benefits designed to support you inside and outside of work:
- Training / Professional development opportunities
- 401(k) with 4% company match
- Summer Fridays
- Flexible remote/hybrid work options
- Paid parental leave
- Team lunches, events, and stocked kitchens
- Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore
- Medical, dental, and vision coverage
- Company-paid life and long-term disability insurance
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
About us
Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you.
About The Role
The job of the IT Support Specialist - Tier 1 is to provide initial technical support to end users across the organization. This role serves as the primary point of contact for technical support for resolving hardware, software, and access issues, all while providing top-notch customer service. This role will start with Tier 1 support and will overtime learn the skills and standards used across the IT industry. The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as needed. This job requires communication skills, as well as attention to detail in a high-speed technical environment.
Responsibilities
Deliver Tier 1 technical assistance to end users through our ticketing system, email, phone, and face-to-face interactions.
Diagnosing and resolving issues related to:
- Windows and Mac computers
- Microsoft 365 applications, such as Outlook, Teams, SharePoint, OneDrive, etc
- Printers and peripheral devices
- Mobile device management platforms such as Jamf and Microsoft Intune
- Creation, management, and resolution of support requests while ensuring proper documentation
Assist with user account management, including:
- Password management, multifactor authentication, and SSO
- User onboarding and offboarding, as well as documentation and improvements for these processes
- Access to distribution lists, shared inboxes, application access, and licensing
- Configuration and management of laptops, tablets, and mobile devices
- Recording IT assets like devices, equipment, and peripherals
- Compliance with organizational security policies, including alerting others to possible security incidents
- On call rotation for tickets and technical issues
Qualifications
Required Qualifications
- Organizational Skills + Ability to manage multiple support requests and prioritize tasks effectively
- Communication + Strong written and verbal communication skills and ability to explain technical concepts to non-technical users
- Attention to Detail + Ability to accurately document issues, solutions, and technical processes + Ability to ensure issues are addressed in both the long and short term
- Problem-Solving + Ability to diagnose technical issues and implement effective solutions in a timely manner
- Teamwork + Ability to collaborate with other IT team members and departments + Strong stakeholder management skills
- Knowledge + Understanding IT support processes, device management, and security best practices
- Travel Requirement + 5-10% of travel required to offices in other cities as needed (IL, MD) + Must be able to commute to our Asbury Park, NJ office 3 days a week, and our NY office 2 days a week.
Preferred Qualifications
- Education + Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience
- Experience + Experience in IT support, help desk, or technical support role + Microsoft Intune / endpoint management + Remote support tools + Experience with endpoint security tools. (Defender, or other related antivirus tools.) + Windows 11 troubleshooting + Basic networking troubleshooting + Microsoft 365 administration + Ticketing systems (ServiceNow, Jira, Zendesk)
- Certifications preferred but not required + CompTIA A+ + Network +
Benefits And Perks
We offer competitive compensation and benefits designed to support you inside and outside of work:
- Training / Professional development opportunities
- 401(k) with 4% company match
- Summer Fridays
- Flexible remote/hybrid work options
- Paid parental leave
- Team lunches, events, and stocked kitchens
- Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore
- Medical, dental, and vision coverage
- Company-paid life and long-term disability insurance
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
IT Support Job Roles in New Jersey
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Search IT Support Jobs in New JerseyIT Support Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for IT support roles in New Jersey?
Large employers with significant New Jersey footprints and documented H-1B sponsorship histories for IT support roles include Cognizant, Tata Consultancy Services, Johnson & Johnson, Prudential Financial, and Merck. IT staffing and managed service providers operating out of Newark and Parsippany also file LCAs for IT support positions regularly. Sponsorship activity is highest at companies with dedicated IT infrastructure teams rather than small businesses.
What visa types are most common for IT support jobs in New Jersey?
The H-1B is the most common visa category for IT support roles in New Jersey, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field. Some roles may be filled through the L-1B for intracompany transfers with specialized knowledge. TN status is available to Canadian and Mexican nationals in qualifying technical positions. OPT and STEM OPT are also common entry points for recent graduates before employer-sponsored petitions are filed.
Which cities in New Jersey have the most IT support sponsorship jobs?
Newark and Jersey City lead in IT support sponsorship activity due to their proximity to New York City and concentration of financial services and technology firms. The Route 1 corridor connecting New Brunswick to Princeton hosts numerous pharmaceutical and biotech employers with active IT departments. Parsippany-Troy Hills and Bridgewater are also notable hubs, anchoring mid-state corporate campuses where IT support teams are regularly staffed through sponsored hires.
How to find it support visa sponsorship jobs in New Jersey?
Migrate Mate is built specifically for international candidates seeking visa sponsorship, and its job board lets you filter IT support roles by state, including New Jersey. Rather than sorting through general postings where sponsorship status is unclear, Migrate Mate surfaces roles from employers with active sponsorship histories. This saves significant time for candidates on OPT, H-1B, or other time-sensitive work authorization, where targeting the right employers from the start matters.
Are there state-specific considerations for IT support visa sponsorship in New Jersey?
New Jersey employers filing Labor Condition Applications for IT support roles must pay the prevailing wage for the specific geographic area, which is determined by the Department of Labor using the metropolitan statistical area where the work is performed. The Newark-Jersey City MSA and the Trenton MSA carry different prevailing wage levels, so your actual work location within the state affects the employer's LCA obligations. New Jersey's proximity to major universities like Rutgers also means employers are accustomed to hiring through OPT pipelines before transitioning to H-1B sponsorship.
What is the prevailing wage for sponsored it support jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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