IT Technical Support Visa Sponsorship Jobs in Indiana
Indiana's IT technical support sector spans manufacturing giants like Eli Lilly and Cummins, major university systems, and a growing Indianapolis tech corridor. Companies in healthcare IT, financial services, and logistics regularly hire for these roles. Indianapolis, Fort Wayne, and Bloomington are the primary hiring hubs for IT technical support visa sponsorship jobs in Indiana.
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Get Access To All JobsINTRODUCTION
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
JOB DESCRIPTION
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker’s Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our customers. Hours may vary from 6am-6pm EST. Rare late shift work and on-call work on an as-needed basis. This role is onsite in Fort Wayne, Indiana a minimum of three days a week: Tuesday, Wednesday and Thursday.
Primary work location: 1950 West Cook Road, Fort Wayne, IN
WHAT YOU WILL DO:
- You will document and manage customer issues, delivering excellent customer service and managing customer expectations
- Monitor and respond to customer inquiries, coordinate customer communication, assuring timely status updates and issue resolution
- You will collaborate within the company, escalating issues and engaging others to solve hard problems
- You will report product defects and enhancement requests
- Identify and advocate product supportability requirements
WHAT YOU NEED:
Required:
- BA in Computer Science or related field, or in lieu of Bachelors, 6+ years additional relevant work experience
- Minimum 2 years experience in customer technical support role working in a hosted application
- Ability to travel (10%) and be available for late shift or on-call as needed.
Preferred:
- Red Hat Enterprise Linux (RHEL) system administration knowledge is preferred
- Familiarity with Linux service and performance troubleshooting is a plus
- Knowledge of tools such as Command line, power shell, performance monitor or other data gathering tools preferred
- Familiarity with log analysis, correlating multiple log types for deep dive analysis
- Knowledge of system administration and support knowledge of Server Virtualization Hypervisors such as VMWare or Microsoft Hyper-V
- Basic understanding of SSL/TLS certifications with a basic understanding of Public Key Infrastructure (PKI)
- Basic understanding of authentication protocols such as LDAP and 802.1x
- Understanding of relational database systems and SQL scripting
UNITED STATES OF AMERICA PAY RANGES:
- USN: $69,500 - $110,900 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
INTRODUCTION
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
JOB DESCRIPTION
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker’s Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our customers. Hours may vary from 6am-6pm EST. Rare late shift work and on-call work on an as-needed basis. This role is onsite in Fort Wayne, Indiana a minimum of three days a week: Tuesday, Wednesday and Thursday.
Primary work location: 1950 West Cook Road, Fort Wayne, IN
WHAT YOU WILL DO:
- You will document and manage customer issues, delivering excellent customer service and managing customer expectations
- Monitor and respond to customer inquiries, coordinate customer communication, assuring timely status updates and issue resolution
- You will collaborate within the company, escalating issues and engaging others to solve hard problems
- You will report product defects and enhancement requests
- Identify and advocate product supportability requirements
WHAT YOU NEED:
Required:
- BA in Computer Science or related field, or in lieu of Bachelors, 6+ years additional relevant work experience
- Minimum 2 years experience in customer technical support role working in a hosted application
- Ability to travel (10%) and be available for late shift or on-call as needed.
Preferred:
- Red Hat Enterprise Linux (RHEL) system administration knowledge is preferred
- Familiarity with Linux service and performance troubleshooting is a plus
- Knowledge of tools such as Command line, power shell, performance monitor or other data gathering tools preferred
- Familiarity with log analysis, correlating multiple log types for deep dive analysis
- Knowledge of system administration and support knowledge of Server Virtualization Hypervisors such as VMWare or Microsoft Hyper-V
- Basic understanding of SSL/TLS certifications with a basic understanding of Public Key Infrastructure (PKI)
- Basic understanding of authentication protocols such as LDAP and 802.1x
- Understanding of relational database systems and SQL scripting
UNITED STATES OF AMERICA PAY RANGES:
- USN: $69,500 - $110,900 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
IT Technical Support Job Roles in Indiana
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Search IT Technical Support Jobs in IndianaIT Technical Support Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for IT technical support roles in Indiana?
Indiana employers with documented H-1B visa sponsorship histories in IT technical support include Eli Lilly, Salesforce's Indianapolis operations, Indiana University Health, Cummins, and Anthem (now Elevance Health). Large healthcare networks and financial services firms tend to sponsor more consistently than smaller regional employers. Checking DOL Labor Condition Application disclosure data is a reliable way to verify which specific employers have filed for these roles.
Which visa types are most common for IT technical support jobs in Indiana?
The H-1B is the most common visa category for IT technical support roles in Indiana, provided the position meets the specialty occupation standard requiring a bachelor's degree in a directly related field such as information technology, computer science, or a related discipline. Some Indian nationals may also pursue EB-3 sponsored permanent residency through larger Indiana employers. TN visas are available to Canadian and Mexican nationals in qualifying technical roles.
Which cities in Indiana have the most IT technical support sponsorship jobs?
Indianapolis accounts for the largest share of IT technical support sponsorship activity in Indiana, driven by its concentration of healthcare systems, insurance companies, and technology firms. Bloomington sees demand tied to Indiana University's IT infrastructure. Fort Wayne and Carmel also generate sponsorship opportunities, particularly from manufacturing and financial services employers with significant IT departments supporting distributed operations.
How to find it technical support visa sponsorship jobs in Indiana?
Migrate Mate filters IT technical support roles specifically by visa sponsorship eligibility, so you can browse Indiana openings without sorting through positions that don't offer sponsorship. The platform surfaces roles from employers across Indianapolis, Bloomington, and Fort Wayne. For IT technical support specifically, focusing on healthcare networks, enterprise software companies, and large manufacturers in Indiana tends to yield the strongest sponsorship pipelines.
Are there state-specific factors that affect IT technical support sponsorship in Indiana?
Indiana does not impose state-level restrictions on visa sponsorship, but the DOL prevailing wage requirement still applies. Employers must pay the wage level set for the specific IT technical support role and geographic area, which varies between Indianapolis metro and smaller Indiana markets. Indiana's lower cost of living relative to coastal tech hubs can make prevailing wage compliance more straightforward for employers, which may factor into their willingness to sponsor.
What is the prevailing wage for sponsored it technical support jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.