IT Technical Support Visa Sponsorship Jobs in Washington DC
Washington DC's IT technical support market is driven by the federal government, defense contractors, and major consulting firms like Booz Allen Hamilton, Leidos, and SAIC. Many roles require security clearances, making employer sponsorship pathways more selective. International candidates with networking, systems administration, or helpdesk expertise will find concentrated opportunities across the District and its immediate suburbs.
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This position is based in Washington D.C
Description:
The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that supports all PCs, phones, AV equipment, IT peripherals and IT Infrastructure in the office. The position reports to an IT Support Manager.
Key Responsibilities Include:
- Support all PCs, phones, IT peripherals and IT infrastructure in the office
- Document work in IT incident ticketing system thoroughly
- Provide support to incidents that are escalated from IT Technicians or the Service Desk
- Provide technical support during events, conferences and meetings, on site and off site as needed
- Support office administration activities, projects and priorities as assigned
- Participate with internal IT groups during projects and activities
- Respond to power, HVAC, network and other outages, planned and unplanned in the office
- Special projects and duties as assigned
Qualifications
- 3+ years Corporate Environment
- 3+ years Technical Support Experience
- Experience using and supporting Microsoft Windows 10, Microsoft Office Suite, especially Outlook and Word
- Experience supporting and troubleshooting Cisco VoIP phone and voicemail system
- Experience supporting and troubleshooting web conferencing - especially Zoom and Microsoft Teams
- Experience using and supporting Apple and Android mobile devices and OSes
- Experience configuring and supporting printers and multifunction devices
- Experience using ServiceNow to log IT Incidents
- Network troubleshooting knowledge
- General experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.)
- Experience supporting and troubleshooting audio-visual equipment
- Strong customer service orientation, with a can-do attitude and follow-through skills
- Possess analytical and problem solving skills
- Work well with others in a team environment requiring minimal supervision
- Strong overall written and oral communication skills
- Ability to effectively contribute to project documentation
- Ability to contribute and positively impact internal specialty support team or a major project
- Capable of traveling for business and working in different H&K sites independently
- Capable of lifting and moving equipment weighing as much as 50 lbs.
- Ability to work onsite at H&K offices
Minimum Education:
- Bachelor’s degree
- IT Certifications (ITIL Foundations, A+, etc….) or demonstrated equivalent experience
The base salary range for this position is $35.50 - $53.20 per hour. An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
This position is based in Washington D.C
Description:
The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that supports all PCs, phones, AV equipment, IT peripherals and IT Infrastructure in the office. The position reports to an IT Support Manager.
Key Responsibilities Include:
- Support all PCs, phones, IT peripherals and IT infrastructure in the office
- Document work in IT incident ticketing system thoroughly
- Provide support to incidents that are escalated from IT Technicians or the Service Desk
- Provide technical support during events, conferences and meetings, on site and off site as needed
- Support office administration activities, projects and priorities as assigned
- Participate with internal IT groups during projects and activities
- Respond to power, HVAC, network and other outages, planned and unplanned in the office
- Special projects and duties as assigned
Qualifications
- 3+ years Corporate Environment
- 3+ years Technical Support Experience
- Experience using and supporting Microsoft Windows 10, Microsoft Office Suite, especially Outlook and Word
- Experience supporting and troubleshooting Cisco VoIP phone and voicemail system
- Experience supporting and troubleshooting web conferencing - especially Zoom and Microsoft Teams
- Experience using and supporting Apple and Android mobile devices and OSes
- Experience configuring and supporting printers and multifunction devices
- Experience using ServiceNow to log IT Incidents
- Network troubleshooting knowledge
- General experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.)
- Experience supporting and troubleshooting audio-visual equipment
- Strong customer service orientation, with a can-do attitude and follow-through skills
- Possess analytical and problem solving skills
- Work well with others in a team environment requiring minimal supervision
- Strong overall written and oral communication skills
- Ability to effectively contribute to project documentation
- Ability to contribute and positively impact internal specialty support team or a major project
- Capable of traveling for business and working in different H&K sites independently
- Capable of lifting and moving equipment weighing as much as 50 lbs.
- Ability to work onsite at H&K offices
Minimum Education:
- Bachelor’s degree
- IT Certifications (ITIL Foundations, A+, etc….) or demonstrated equivalent experience
The base salary range for this position is $35.50 - $53.20 per hour. An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.
IT Technical Support Job Roles in Washington DC
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Search IT Technical Support Jobs in Washington DCIT Technical Support Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for IT technical support roles in Washington DC?
Federal IT contractors are among the most active sponsors in the DC area, including Booz Allen Hamilton, Leidos, SAIC, Perspecta, and ManTech International. Large consulting firms like Deloitte and Accenture also hire for IT support roles with H-1B visa sponsorship. Note that many positions tied to federal contracts require security clearances, which can limit sponsorship availability for candidates without existing U.S. status.
Which visa types are most common for IT technical support roles in Washington DC?
The H-1B is the most common visa category for IT technical support professionals in Washington DC, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field. L-1B visas are an option for intracompany transferees with specialized knowledge. Some candidates on F-1 OPT or STEM OPT extensions also work in these roles before employers file H-1B petitions on their behalf.
How to find it technical support visa sponsorship jobs in Washington DC?
Migrate Mate is built specifically to surface IT technical support roles in Washington DC where employers have a documented history of visa sponsorship. Rather than sorting through thousands of unfiltered listings, Migrate Mate lets you filter by role type and location so you can focus on employers actively open to sponsoring international candidates in the DC market.
Which areas in Washington DC have the most IT technical support sponsorship jobs?
Most IT technical support sponsorship activity in the DC area is concentrated in the District itself, along with Northern Virginia cities like Arlington, McLean, Reston, and Tysons Corner, which host major defense and technology contractors. Bethesda and Rockville in Maryland are also active, particularly for healthcare IT and federal agency support roles. These suburbs collectively form one of the largest federal IT employment corridors in the country.
Are there any DC-specific considerations for IT technical support visa sponsorship?
Washington DC's IT support market is heavily shaped by federal contracting, which introduces two considerations not common elsewhere. First, many roles require active security clearances, and sponsoring a foreign national for a clearance is rare and complex. Second, IT roles on federal contracts are subject to Department of Labor prevailing wage requirements under the H-1B program. Candidates should focus on roles at commercial or consulting firms that are less dependent on direct federal clearance requirements.
What is the prevailing wage for sponsored it technical support jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.