Risk Manager Visa Sponsorship Jobs in Indiana
Indiana's risk manager job market is anchored by major insurers, manufacturers, and healthcare systems concentrated in Indianapolis, Fort Wayne, and South Bend. Employers like Eli Lilly, Salesforce, and large regional health networks regularly hire for risk management roles and have established records of H-1B visa sponsorship for qualified international candidates.
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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Customer Risk Manager delivers world-class risk management that drives the resolution of complex customer issues and mitigation of attrition risk. This role owns a defined portfolio or territory and serves as the primary point of escalation for enterprise-level accounts, partnering with executive-level internal and external stakeholders.
The Customer Risk Manager provides strategic visibility and cross-functional resource orchestration needed to navigate sensitive customer scenarios and prevent significant dissatisfaction. Depending on the type of escalation and the level of engagement required per customer, a Customer Risk Manager may serve as an internal advisor on the escalation or work directly with the customer to resolve the issue.
Key Responsibilities
- Partner with internal teams to collaborate, drive prioritization, analyze and resolve the most complex customer issues, resulting in the highest level of customer satisfaction.
- Own a defined portfolio, territory, or Cloud — accountable for the health, prioritization, and outcomes of all risk within scope.
- Serve as the primary point of escalation for enterprise-level customers, managing high-complexity, high-visibility accounts that require senior judgment and executive coordination.
- Operate as a subject matter expert on the Red Account lifecycle, defining best practices and ensuring consistency across the organization.
- Develop trusted relationships with executive-level leadership across the organization. Know when, how, and the most effective ways to engage executives for awareness and action.
- Provide consultative advice on complex issues based on deep cross-functional knowledge and historical resolution paths.
- Identify and drive process improvements that address systemic risks and create meaningful change across the organization.
- Track and communicate status and resolution to customers and Salesforce personnel in a factual, professional, timely, and consistent manner.
- Draw on root cause analysis and trend reporting to identify and drive systemic change across Salesforce.
- Balance the portfolio with strategic initiatives that drive measurable impact across the broader business.
Professional Experience & Soft Skills
- Experience: 8+ years in account management, consultation, project management, and/or escalation management. Proven ability to juggle and prioritize a high-volume workload with accurate detail, time sensitivity, and strong organizational skills.
- Education: BA/BS degree (quantitative/technical degree preferred), though other degrees and equivalent work experience will also be considered.
- Communication & Negotiation: Excellent written and verbal communication skills. Exceptional ability to moderate messaging based on the audience, articulate complex issues to executives, translate technical concepts into business terms, and retain composure under stressful conditions.
- Strategic Execution & Influence: Proven ability to influence without authority while collaborating with diverse partners across internal and external environments. Applies critical thinking with a focus on scale, consistent procedures, and disciplined execution.
Salesforce & Enterprise Technical Proficiency
- MuleSoft Platform Expertise: Deep understanding of the Anypoint Platform (API Manager, API Designer, Runtime Manager, CloudHub/RTF deployment models) and core integration concepts — APIs, ESBs, iPaaS, event-driven architecture.
- Use Case Awareness: Understanding of common MuleSoft use cases (connecting core systems like ERP, CRM, and legacy applications; automating data flows; enabling APIs for internal and external consumption) and how those use cases tie into a customer's broader digital transformation or Salesforce strategy — including emerging AI/agent governance capabilities like MuleSoft Agent Fabric (MAF), which manages and orchestrates AI agents and MCP servers on top of Anypoint.
- Enterprise Technical Context: Working knowledge of the broader Salesforce Product Suite and general enterprise technical environments (databases, APIs, authentication, integration middleware) — enough to hold a credible conversation with technical stakeholders and know when to pull in deeper technical expertise.
- Creative Problem Solving: Demonstrated success as a highly creative, curious technologist. Strong ability to autonomously leverage core resources and tools (e.g., Reporting, Dashboards, AI tools, Slack) to resolve complex customer issues.
Preferred Qualifications
Industry & Consulting Background
- Relevant Experience: 3+ years of industry background in Customer Success, SaaS platform usage, MuleSoft development or implementation work, or related functional areas.
- Consulting & Value Realization: Demonstrated ability to drive business value, facilitate complex discussions, handle objections, and successfully influence C-level conversations.
- Commercial Acumen: Deep understanding of how broad industry trends impact a customer's business, with the ability to identify strategies that improve both customer and business outcomes.
Professional Development
- Growth Mindset: Actively seeks out relevant learning activities, approaches obstacles as growth opportunities, and utilizes experienced mentors to accelerate personal and professional development.
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,400 - $177,600 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.
There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $140,900 - $193,700 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Customer Risk Manager delivers world-class risk management that drives the resolution of complex customer issues and mitigation of attrition risk. This role owns a defined portfolio or territory and serves as the primary point of escalation for enterprise-level accounts, partnering with executive-level internal and external stakeholders.
The Customer Risk Manager provides strategic visibility and cross-functional resource orchestration needed to navigate sensitive customer scenarios and prevent significant dissatisfaction. Depending on the type of escalation and the level of engagement required per customer, a Customer Risk Manager may serve as an internal advisor on the escalation or work directly with the customer to resolve the issue.
Key Responsibilities
- Partner with internal teams to collaborate, drive prioritization, analyze and resolve the most complex customer issues, resulting in the highest level of customer satisfaction.
- Own a defined portfolio, territory, or Cloud — accountable for the health, prioritization, and outcomes of all risk within scope.
- Serve as the primary point of escalation for enterprise-level customers, managing high-complexity, high-visibility accounts that require senior judgment and executive coordination.
- Operate as a subject matter expert on the Red Account lifecycle, defining best practices and ensuring consistency across the organization.
- Develop trusted relationships with executive-level leadership across the organization. Know when, how, and the most effective ways to engage executives for awareness and action.
- Provide consultative advice on complex issues based on deep cross-functional knowledge and historical resolution paths.
- Identify and drive process improvements that address systemic risks and create meaningful change across the organization.
- Track and communicate status and resolution to customers and Salesforce personnel in a factual, professional, timely, and consistent manner.
- Draw on root cause analysis and trend reporting to identify and drive systemic change across Salesforce.
- Balance the portfolio with strategic initiatives that drive measurable impact across the broader business.
Professional Experience & Soft Skills
- Experience: 8+ years in account management, consultation, project management, and/or escalation management. Proven ability to juggle and prioritize a high-volume workload with accurate detail, time sensitivity, and strong organizational skills.
- Education: BA/BS degree (quantitative/technical degree preferred), though other degrees and equivalent work experience will also be considered.
- Communication & Negotiation: Excellent written and verbal communication skills. Exceptional ability to moderate messaging based on the audience, articulate complex issues to executives, translate technical concepts into business terms, and retain composure under stressful conditions.
- Strategic Execution & Influence: Proven ability to influence without authority while collaborating with diverse partners across internal and external environments. Applies critical thinking with a focus on scale, consistent procedures, and disciplined execution.
Salesforce & Enterprise Technical Proficiency
- MuleSoft Platform Expertise: Deep understanding of the Anypoint Platform (API Manager, API Designer, Runtime Manager, CloudHub/RTF deployment models) and core integration concepts — APIs, ESBs, iPaaS, event-driven architecture.
- Use Case Awareness: Understanding of common MuleSoft use cases (connecting core systems like ERP, CRM, and legacy applications; automating data flows; enabling APIs for internal and external consumption) and how those use cases tie into a customer's broader digital transformation or Salesforce strategy — including emerging AI/agent governance capabilities like MuleSoft Agent Fabric (MAF), which manages and orchestrates AI agents and MCP servers on top of Anypoint.
- Enterprise Technical Context: Working knowledge of the broader Salesforce Product Suite and general enterprise technical environments (databases, APIs, authentication, integration middleware) — enough to hold a credible conversation with technical stakeholders and know when to pull in deeper technical expertise.
- Creative Problem Solving: Demonstrated success as a highly creative, curious technologist. Strong ability to autonomously leverage core resources and tools (e.g., Reporting, Dashboards, AI tools, Slack) to resolve complex customer issues.
Preferred Qualifications
Industry & Consulting Background
- Relevant Experience: 3+ years of industry background in Customer Success, SaaS platform usage, MuleSoft development or implementation work, or related functional areas.
- Consulting & Value Realization: Demonstrated ability to drive business value, facilitate complex discussions, handle objections, and successfully influence C-level conversations.
- Commercial Acumen: Deep understanding of how broad industry trends impact a customer's business, with the ability to identify strategies that improve both customer and business outcomes.
Professional Development
- Growth Mindset: Actively seeks out relevant learning activities, approaches obstacles as growth opportunities, and utilizes experienced mentors to accelerate personal and professional development.
Note: This role is office-flexible, and the expectation is to be in office 3 days per week.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $117,400 - $177,600 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.
There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $140,900 - $193,700 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Risk Manager Job Roles in Indiana
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Search Risk Manager Jobs in IndianaRisk Manager Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for risk managers in Indiana?
Indiana's largest visa sponsors for risk management roles tend to be concentrated in insurance, healthcare, and manufacturing. Companies like Eli Lilly, Anthem (now Elevance Health), Cummins, and major regional hospital systems such as Indiana University Health have filed H-1B visa petitions for risk-related positions. Financial institutions and large logistics firms operating out of Indianapolis also appear regularly in Department of Labor disclosure data for this occupation.
Which visa types are most common for risk manager roles in Indiana?
The H-1B is the most common visa category for risk managers in Indiana, as the role typically qualifies as a specialty occupation requiring at least a bachelor's degree in finance, business, or a related field. Candidates with advanced credentials may also be considered under the O-1A for extraordinary ability or, where applicable, the TN visa for Canadian and Mexican nationals with qualifying educational backgrounds.
Which cities in Indiana have the most risk manager sponsorship jobs?
Indianapolis accounts for the majority of risk manager visa sponsorship activity in Indiana, given its concentration of insurance carriers, healthcare networks, and corporate headquarters. Fort Wayne has a smaller but active market tied to manufacturing and regional financial services. South Bend sees some demand connected to Notre Dame's affiliated institutions and local manufacturing operations, though sponsorship volume there is considerably lower than Indianapolis.
How to find risk manager visa sponsorship jobs in Indiana?
Migrate Mate is built specifically for international candidates searching for visa-sponsored roles, including risk manager positions in Indiana. You can filter by state and job title to surface employers actively hiring for this role who have a documented history of sponsorship. This saves significant time compared to manually reviewing employer H-1B filings through government disclosure data.
Are there state-specific factors that affect risk manager sponsorship in Indiana?
Indiana's strong insurance and life sciences sectors create consistent demand for risk management professionals, which supports a reasonable base of sponsoring employers. Purdue University and Indiana University produce graduate-level finance and business talent, and some employers actively recruit from these pipelines, including international students on OPT. Prevailing wage requirements for risk manager roles are set by the Department of Labor and apply uniformly to all H-1B petitions filed in Indiana.
What is the prevailing wage for sponsored risk manager jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.