Customer Operations Manager Visa Sponsorship Jobs in Iowa
Customer operations manager roles in Iowa are concentrated in Des Moines, Cedar Rapids, and Davenport, where financial services firms like Principal Financial Group and Wells Fargo, insurance companies, and agricultural technology businesses regularly hire for operational leadership. Employers in these sectors have established HR infrastructure that supports H-1B visa and other work visa sponsorship.
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The South Ready Mix Operations Manager will be responsible for overseeing the daily operations and long-term performance of all ready-mix activities within an assigned area. Reporting to the General Manager, this position leads and supports Plant Managers, Maintenance Leads, and Shop Leads to ensure safe, efficient, and high-quality production and delivery of ready-mix concrete. This role embodies and promotes Manatt’s core values—Family, Excellence, and Human Potential—and ensures that operational practices align with the company’s mission to “Safely do everything we do better than anyone else.”
The Operations Manager is a key leadership role charged with driving safety culture, operational excellence, team development, and customer satisfaction within their assigned region.
Essential Responsibilities
The requirements represent the knowledge, skill, and/or ability required to fulfill position expectations. This job description is not intended to be all-inclusive. Employees may perform other duties as needed to meet the organization's ongoing needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Additional or other duties may be assigned.
Leadership & Culture
- Champion Manatt’s mission, vision, and values across all regional operations.
- Lead, coach, and develop Plant Managers, Shop Leads, and Maintenance Leads to build a high-performing, safety-focused team.
- Serve as a role model and mentor, fostering a culture of accountability, respect, and continuous improvement.
- Ensure that all employees feel valued, supported, and empowered to reach their full potential.
Safety & Compliance
- Promote and enforce company safety policies, practices, and regulatory compliance across all regional operations.
- Lead or participate in safety audits, incident investigations, and corrective action plans.
- Collaborate with the Safety Team to provide training and ensure a zero-incident mindset.
Operations & Efficiency
- Oversee daily production, maintenance, and delivery activities to ensure safe, timely, and cost-effective operations.
- Ensure consistent implementation of operational processes and company standards across all plants in the region.
- Monitor and manage plant and truck maintenance schedules, fuel systems, equipment installations, and regulatory inspections.
- Optimize plant performance through process improvements, resource planning, and coordination with quality control teams.
- Assist in planning and executing facility improvements and capital projects.
Customer Service & Quality
- Ensure high-quality customer service by supporting on-time delivery, product quality, and responsiveness to customer needs.
- Collaborate with batching personnel and CDPs to resolve delivery or product quality concerns.
- Represent Manatt’s in customer meetings and job sites with professionalism and integrity.
Technology & Systems
- Ensure regional personnel are trained and using technology systems effectively (e.g., CommandBatch, Samsara, Concrete Go, and iStrada).
- Identify and implement tools to enhance operational visibility, safety, and efficiency.
Administrative & Reporting
- Support hiring, onboarding, performance management, and discipline of team members within the region.
- Conduct regular performance reviews and coaching sessions.
- Track KPIs, operational metrics, fuel usage, equipment utilization, and cost control initiatives.
- Assist the General Manager in developing and executing regional strategies aligned with division-wide goals.
Supervisory Responsibilities
Directly supervises regional Plant Managers, Maintenance Leads, and Shop Leads. Carries out supervisory duties in alignment with Manatt’s values and policies, including hiring, training, performance reviews, and disciplinary actions. Works closely with the General Manager to ensure alignment and execution of strategic initiatives.
Qualifications
Education and/or Experience
- High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
- 3+ years of supervisory experience in ready mix, construction, or related field preferred.
- Equivalent combinations of education and experience considered.
Core Competencies
- Deep understanding of and commitment to jobsite, plant, and transportation safety standards and practices.
- Strong knowledge of ready-mix operations, logistics, and plant and truck maintenance, with a drive for continuous improvement.
- Effective leadership and communication skills, ability to provide feedback, and lead multiple teams across locations.
- Demonstrated ability to assess situations, analyze data, prioritize tasks and make sound decisions under pressure.
About us
Founded in 1947 and headquartered in Brooklyn, Iowa, Manatt’s is a leader in Iowa's heavy highway construction and materials industry. We specialize in asphalt, concrete, and chipseal coating, with additional expertise in recycle crushing, stabilization, milling, grinding, subdrain installation, and more.
At Manatt’s, we have the experts, equipment, resources, and top-quality materials needed to safely and efficiently complete any project. Our integrated approach and unwavering commitment to building exceptional relationships allow us to deliver uncompromising quality and construction services. Our mission is to continually set and reset the standard by which all other construction material companies are measured. We don’t just build infrastructure; we build legacies through higher standards of work and a dedication to excellence in everything we do.
Summary
The South Ready Mix Operations Manager will be responsible for overseeing the daily operations and long-term performance of all ready-mix activities within an assigned area. Reporting to the General Manager, this position leads and supports Plant Managers, Maintenance Leads, and Shop Leads to ensure safe, efficient, and high-quality production and delivery of ready-mix concrete. This role embodies and promotes Manatt’s core values—Family, Excellence, and Human Potential—and ensures that operational practices align with the company’s mission to “Safely do everything we do better than anyone else.”
The Operations Manager is a key leadership role charged with driving safety culture, operational excellence, team development, and customer satisfaction within their assigned region.
Essential Responsibilities
The requirements represent the knowledge, skill, and/or ability required to fulfill position expectations. This job description is not intended to be all-inclusive. Employees may perform other duties as needed to meet the organization's ongoing needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Additional or other duties may be assigned.
Leadership & Culture
- Champion Manatt’s mission, vision, and values across all regional operations.
- Lead, coach, and develop Plant Managers, Shop Leads, and Maintenance Leads to build a high-performing, safety-focused team.
- Serve as a role model and mentor, fostering a culture of accountability, respect, and continuous improvement.
- Ensure that all employees feel valued, supported, and empowered to reach their full potential.
Safety & Compliance
- Promote and enforce company safety policies, practices, and regulatory compliance across all regional operations.
- Lead or participate in safety audits, incident investigations, and corrective action plans.
- Collaborate with the Safety Team to provide training and ensure a zero-incident mindset.
Operations & Efficiency
- Oversee daily production, maintenance, and delivery activities to ensure safe, timely, and cost-effective operations.
- Ensure consistent implementation of operational processes and company standards across all plants in the region.
- Monitor and manage plant and truck maintenance schedules, fuel systems, equipment installations, and regulatory inspections.
- Optimize plant performance through process improvements, resource planning, and coordination with quality control teams.
- Assist in planning and executing facility improvements and capital projects.
Customer Service & Quality
- Ensure high-quality customer service by supporting on-time delivery, product quality, and responsiveness to customer needs.
- Collaborate with batching personnel and CDPs to resolve delivery or product quality concerns.
- Represent Manatt’s in customer meetings and job sites with professionalism and integrity.
Technology & Systems
- Ensure regional personnel are trained and using technology systems effectively (e.g., CommandBatch, Samsara, Concrete Go, and iStrada).
- Identify and implement tools to enhance operational visibility, safety, and efficiency.
Administrative & Reporting
- Support hiring, onboarding, performance management, and discipline of team members within the region.
- Conduct regular performance reviews and coaching sessions.
- Track KPIs, operational metrics, fuel usage, equipment utilization, and cost control initiatives.
- Assist the General Manager in developing and executing regional strategies aligned with division-wide goals.
Supervisory Responsibilities
Directly supervises regional Plant Managers, Maintenance Leads, and Shop Leads. Carries out supervisory duties in alignment with Manatt’s values and policies, including hiring, training, performance reviews, and disciplinary actions. Works closely with the General Manager to ensure alignment and execution of strategic initiatives.
Qualifications
Education and/or Experience
- High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
- 3+ years of supervisory experience in ready mix, construction, or related field preferred.
- Equivalent combinations of education and experience considered.
Core Competencies
- Deep understanding of and commitment to jobsite, plant, and transportation safety standards and practices.
- Strong knowledge of ready-mix operations, logistics, and plant and truck maintenance, with a drive for continuous improvement.
- Effective leadership and communication skills, ability to provide feedback, and lead multiple teams across locations.
- Demonstrated ability to assess situations, analyze data, prioritize tasks and make sound decisions under pressure.
About us
Founded in 1947 and headquartered in Brooklyn, Iowa, Manatt’s is a leader in Iowa's heavy highway construction and materials industry. We specialize in asphalt, concrete, and chipseal coating, with additional expertise in recycle crushing, stabilization, milling, grinding, subdrain installation, and more.
At Manatt’s, we have the experts, equipment, resources, and top-quality materials needed to safely and efficiently complete any project. Our integrated approach and unwavering commitment to building exceptional relationships allow us to deliver uncompromising quality and construction services. Our mission is to continually set and reset the standard by which all other construction material companies are measured. We don’t just build infrastructure; we build legacies through higher standards of work and a dedication to excellence in everything we do.
Customer Operations Manager Job Roles in Iowa
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Search Customer Operations Manager Jobs in IowaCustomer Operations Manager Jobs in Iowa: Frequently Asked Questions
Which companies in Iowa sponsor visas for customer operations managers?
Principal Financial Group and Nationwide Insurance in Des Moines have histories of sponsoring work visas for operations and management roles. Rockwell Collins (now Collins Aerospace) in Cedar Rapids and John Deere in the Quad Cities area also appear in Department of Labor LCA filings for management positions. Financial services, insurance, and manufacturing technology firms represent the most active sponsoring sectors in Iowa for this role type.
Which visa types are most common for customer operations manager roles in Iowa?
The H-1B is the most common visa for customer operations manager positions in Iowa, as the role typically qualifies as a specialty occupation requiring a bachelor's degree in business, operations management, or a related field. L-1A visas apply when candidates are transferring from a parent company abroad into a managerial capacity. TN visas are available specifically to Canadian and Mexican citizens in qualifying management categories under USMCA.
Which cities in Iowa have the most customer operations manager sponsorship jobs?
Des Moines is Iowa's primary hub for customer operations manager sponsorship, driven by its concentration of insurance, financial services, and corporate headquarters. Cedar Rapids follows closely, supported by technology and manufacturing firms. The Quad Cities metro, spanning Davenport and Bettendorf along the Illinois border, also generates sponsorship activity through logistics, manufacturing, and financial operations employers.
How to find customer operations manager visa sponsorship jobs in Iowa?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and filters jobs by role and state, making it straightforward to browse customer operations manager openings in Iowa. Because sponsorship availability is not always listed in general job postings, using a platform that surfaces verified sponsoring employers saves significant time. Migrate Mate focuses exclusively on roles where sponsorship is part of the hiring process, which is particularly useful for Iowa's financial and insurance sectors.
Are there any Iowa-specific considerations for customer operations manager visa sponsorship?
Iowa's prevailing wage requirements under Department of Labor LCA rules apply to H-1B sponsorship, and employers in Des Moines and Cedar Rapids must meet wage levels benchmarked to their metropolitan areas, which differ from national averages. Iowa State University and the University of Iowa produce business and operations graduates who create local pipelines, meaning some employers are already familiar with visa sponsorship processes. Smaller regional employers may have less experience with sponsorship, so targeting larger corporate entities or regional headquarters tends to yield more reliable outcomes.
What is the prevailing wage for sponsored customer operations manager jobs in Iowa?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.