Customer Operations Manager Visa Sponsorship Jobs in Iowa
Customer operations manager roles in Iowa are concentrated in Des Moines, Cedar Rapids, and Davenport, where financial services firms like Principal Financial Group and Wells Fargo, insurance companies, and agricultural technology businesses regularly hire for operational leadership. Employers in these sectors have established HR infrastructure that supports H-1B visa and other work visa sponsorship.
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Hancher Auditorium and the Office of Performing Arts & Engagement is seeking to hire a 100% full-time Operations Manager.
Join the team behind the experiences that make Hancher special. Hancher Auditorium is the performing arts center at the University of Iowa, serving as a center for performances, university and community events, and campus-wide creative engagement.
Our Operations Manager plays a vital role in coordinating events, overseeing building operations, and creating a welcoming experience for patrons, clients, artists, and campus and community partners. We’re looking for a highly organized, service-oriented professional who enjoys variety, collaboration, and making sure every detail comes together beautifully.
In this role, you’ll have the opportunity to:
- Take in information for potential rental events, create and execute estimates and agreements, schedule planning meetings with clients, ensure all teams are informed of details for scheduling support and execution of events.
- Provide operational support in the planning of special events presented by Hancher and the Office of Performing Arts and Engagement. Special events might include multidisciplinary, multivenue festivals like Infinite Dream and Stop/Time and outdoor shows like the annual Fall Welcome Concert.
- Serve as functional supervisor for hourly staff by providing direction, assignments, feedback, coaching and counseling to assure achievement of outcomes.
- Directly supervise custodial supervisor.
- And more!
For a full job description, including all duties and competencies assigned, please e-mail the contact listed below or visit: Job Opportunities (Org 02 & 35). Click here to learn more about the Office of the Provost at the University of Iowa.
ABOUT THE DEPARTMENT
Hancher is a university arts presenter, initially launched in 1972 and now based in a facility that opened in 2016. As a central element of the performing arts campus, Hancher presents a range of contemporary and traditional performances every year, connects students with visiting artists, hosts many university and community events, and serves as a beacon for creativity at the University of Iowa.
REQUIRED QUALIFICATIONS:
- A bachelor’s degree in technical theatre or stage management, or equivalent combination of event management experience.
- Demonstrates minimum 2 years Event Planning/Management.
- Ability to work several nights and weekends based on event schedule, including in venues in the Iowa City area.
- Ability to move various furniture and equipment that weigh around 50 pounds.
COMPETENCIES REQUIRED:
- Demonstrates an extensive proficiency level of verbal and written communication skills.
- Communication skills, both verbal and written.
- Microsoft Office and Adobe platforms.
- Must be able to keep event files organized and coordinate multiple events all at once.
DESIRABLE QUALIFICATIONS:
- Supervisory experience of a staff of 50 or more (can include volunteers, interns, students, and professional staff).
- Experience working with patrons in a performing arts venue, preferably in a college or university setting.
- Experience/knowledge of small sound systems and other production systems.
- Experience with Momentus Elite software.
TO APPLY:
To be eligible for consideration, applicants must complete BOTH of the following documents and mark them as a “relevant file” to the submission:
- a current resume
- a cover letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.
ADDITIONAL DETAILS
Work Modality: This position is onsite at Hancher Auditorium.
Compensation: Anticipated salary will be $60,000 – $65,000 with Competitive Benefits.
Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
ADDITIONAL INFORMATION
- Classification Title: Perform Event Mgmt Manager
- Appointment Type: Professional and Scientific
- Schedule: Full-time
- Work Modality Options: On Campus
COMPENSATION
- Pay Level: 4A
- Starting Salary Minimum: 60,000
CONTACT INFORMATION
- Organization: Provost
- Contact Name: Monica Frank
- Contact Email: monica-frank@uiowa.edu
INTRODUCTION
Hancher Auditorium and the Office of Performing Arts & Engagement is seeking to hire a 100% full-time Operations Manager.
Join the team behind the experiences that make Hancher special. Hancher Auditorium is the performing arts center at the University of Iowa, serving as a center for performances, university and community events, and campus-wide creative engagement.
Our Operations Manager plays a vital role in coordinating events, overseeing building operations, and creating a welcoming experience for patrons, clients, artists, and campus and community partners. We’re looking for a highly organized, service-oriented professional who enjoys variety, collaboration, and making sure every detail comes together beautifully.
In this role, you’ll have the opportunity to:
- Take in information for potential rental events, create and execute estimates and agreements, schedule planning meetings with clients, ensure all teams are informed of details for scheduling support and execution of events.
- Provide operational support in the planning of special events presented by Hancher and the Office of Performing Arts and Engagement. Special events might include multidisciplinary, multivenue festivals like Infinite Dream and Stop/Time and outdoor shows like the annual Fall Welcome Concert.
- Serve as functional supervisor for hourly staff by providing direction, assignments, feedback, coaching and counseling to assure achievement of outcomes.
- Directly supervise custodial supervisor.
- And more!
For a full job description, including all duties and competencies assigned, please e-mail the contact listed below or visit: Job Opportunities (Org 02 & 35). Click here to learn more about the Office of the Provost at the University of Iowa.
ABOUT THE DEPARTMENT
Hancher is a university arts presenter, initially launched in 1972 and now based in a facility that opened in 2016. As a central element of the performing arts campus, Hancher presents a range of contemporary and traditional performances every year, connects students with visiting artists, hosts many university and community events, and serves as a beacon for creativity at the University of Iowa.
REQUIRED QUALIFICATIONS:
- A bachelor’s degree in technical theatre or stage management, or equivalent combination of event management experience.
- Demonstrates minimum 2 years Event Planning/Management.
- Ability to work several nights and weekends based on event schedule, including in venues in the Iowa City area.
- Ability to move various furniture and equipment that weigh around 50 pounds.
COMPETENCIES REQUIRED:
- Demonstrates an extensive proficiency level of verbal and written communication skills.
- Communication skills, both verbal and written.
- Microsoft Office and Adobe platforms.
- Must be able to keep event files organized and coordinate multiple events all at once.
DESIRABLE QUALIFICATIONS:
- Supervisory experience of a staff of 50 or more (can include volunteers, interns, students, and professional staff).
- Experience working with patrons in a performing arts venue, preferably in a college or university setting.
- Experience/knowledge of small sound systems and other production systems.
- Experience with Momentus Elite software.
TO APPLY:
To be eligible for consideration, applicants must complete BOTH of the following documents and mark them as a “relevant file” to the submission:
- a current resume
- a cover letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.
ADDITIONAL DETAILS
Work Modality: This position is onsite at Hancher Auditorium.
Compensation: Anticipated salary will be $60,000 – $65,000 with Competitive Benefits.
Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.
Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.
Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
ADDITIONAL INFORMATION
- Classification Title: Perform Event Mgmt Manager
- Appointment Type: Professional and Scientific
- Schedule: Full-time
- Work Modality Options: On Campus
COMPENSATION
- Pay Level: 4A
- Starting Salary Minimum: 60,000
CONTACT INFORMATION
- Organization: Provost
- Contact Name: Monica Frank
- Contact Email: monica-frank@uiowa.edu
Customer Operations Manager Job Roles in Iowa
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Search Customer Operations Manager Jobs in IowaCustomer Operations Manager Jobs in Iowa: Frequently Asked Questions
Which companies in Iowa sponsor visas for customer operations managers?
Principal Financial Group and Nationwide Insurance in Des Moines have histories of sponsoring work visas for operations and management roles. Rockwell Collins (now Collins Aerospace) in Cedar Rapids and John Deere in the Quad Cities area also appear in Department of Labor LCA filings for management positions. Financial services, insurance, and manufacturing technology firms represent the most active sponsoring sectors in Iowa for this role type.
Which visa types are most common for customer operations manager roles in Iowa?
The H-1B is the most common visa for customer operations manager positions in Iowa, as the role typically qualifies as a specialty occupation requiring a bachelor's degree in business, operations management, or a related field. L-1A visas apply when candidates are transferring from a parent company abroad into a managerial capacity. TN visas are available specifically to Canadian and Mexican citizens in qualifying management categories under USMCA.
Which cities in Iowa have the most customer operations manager sponsorship jobs?
Des Moines is Iowa's primary hub for customer operations manager sponsorship, driven by its concentration of insurance, financial services, and corporate headquarters. Cedar Rapids follows closely, supported by technology and manufacturing firms. The Quad Cities metro, spanning Davenport and Bettendorf along the Illinois border, also generates sponsorship activity through logistics, manufacturing, and financial operations employers.
How to find customer operations manager visa sponsorship jobs in Iowa?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and filters jobs by role and state, making it straightforward to browse customer operations manager openings in Iowa. Because sponsorship availability is not always listed in general job postings, using a platform that surfaces verified sponsoring employers saves significant time. Migrate Mate focuses exclusively on roles where sponsorship is part of the hiring process, which is particularly useful for Iowa's financial and insurance sectors.
Are there any Iowa-specific considerations for customer operations manager visa sponsorship?
Iowa's prevailing wage requirements under Department of Labor LCA rules apply to H-1B sponsorship, and employers in Des Moines and Cedar Rapids must meet wage levels benchmarked to their metropolitan areas, which differ from national averages. Iowa State University and the University of Iowa produce business and operations graduates who create local pipelines, meaning some employers are already familiar with visa sponsorship processes. Smaller regional employers may have less experience with sponsorship, so targeting larger corporate entities or regional headquarters tends to yield more reliable outcomes.
What is the prevailing wage for sponsored customer operations manager jobs in Iowa?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.