Customer Operations Manager Visa Sponsorship Jobs in New Jersey
New Jersey's dense concentration of pharmaceutical, financial services, and technology employers makes it an active market for customer operations manager roles with visa sponsorship. Companies like Johnson & Johnson, Cognizant, and Prudential Financial regularly hire operations leadership across Newark, Jersey City, and the Route 1 corridor from New Brunswick to Princeton.
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Get Access To All JobsABOUT ROCKEFELLER CAPITAL MANAGEMENT:
Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 32 markets throughout the United States, as well as an office in London. The Firm oversees $208 billion in client assets as of February 28, 2026.
POSITION:
The Regional Operations Director for the Mid-Atlantic Division is an operational leader responsible for overseeing and advancing the division’s service model, operational infrastructure, and client experience strategy. Partnering closely with regional leadership and senior leadership across the firm, this role plays a critical part in supporting advisor growth, enhancing operational effectiveness, and ensuring the Mid-Atlantic region is positioned for continued expansion.
With deep expertise across both client-facing and operational functions, the Regional Operations Director serves as a central point of leadership for navigating complex operational matters, onboarding recruited teams, supporting divisional strategy, and driving alignment across enterprise partners. This individual will ensure operational and service priorities are fully integrated with the firm’s broader strategic objectives and commitment to operational and service excellence.
Responsibilities:
- Define, monitor, and report on key performance indicators, success criteria, and leading indicators to evaluate overall regional business performance.
- Partner with the Director of Business Execution on budgeting, P&L oversight, strategic planning, and operational decision-making.
- Continuously assess, improve, and scale internal processes, systems, and workflows by analyzing operational data, metrics, and reporting outputs.
- Lead, develop, and manage a team of operations managers and support professionals to ensure consistent, high-quality service delivery across the region.
- Serve as a senior escalation point for complex operational, service, and administrative issues, ensuring timely and effective resolution.
- Ensure operational priorities and standards are aligned with the delivery of an elevated client experience for high-net-worth and ultra-high-net-worth clients.
- Support Private Advisor teams with all operational needs, including account servicing, client onboarding, and ongoing operational support.
- Oversee the operational onboarding and integration of newly recruited advisor teams, ensuring coordination across Operations, Compliance, Technology, and other internal partners.
- Partner with business and functional leaders to ensure alignment on strategic initiatives, platform enhancements, and divisional priorities.
- Lead special projects and regional initiatives related to growth, new market expansion, and operating model enhancements.
QUALIFICATIONS
- 5-7 years of experience in operations and service within a fast-paced, dynamic financial services organization.
- Prior experience in Private Wealth Management or a closely related financial services environment.
- Proven leadership experience managing teams and driving operational outcomes.
- Strong understanding of advisor-led business models and operational support needs.
- Series 7 and 66 required; Series 9 and 10 strongly preferred, with flexibility for candidates willing to obtain the 9 and 10 within a defined timeframe.
SKILLS:
- Strong commitment to delivering exceptional client and advisor experiences.
- Ability to lead through change and manage complex operational and service escalations.
- Deep understanding of the needs of high-net-worth and ultra-high-net-worth clients.
- Strategic, analytical thinker with a strong execution mindset.
- Highly collaborative with the ability to partner effectively across business lines and functional teams.
- Comfortable operating in ambiguity and adapting to evolving business needs.
- Excellent written and verbal communication skills with strong interpersonal presence.
- Data-driven, with solid understanding of operational metrics and performance measurement.
- Detail-oriented, well-organized, and adept at managing multiple priorities simultaneously.
- Proactive self-starter with strong follow-through and a sense of urgency.
COMPENSATION RANGE:
The anticipated base salary range for this role is $130,000 to $145,000. Base salary for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for a discretionary bonus. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more.
DISCLOSURE:
Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).
Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.
ABOUT ROCKEFELLER CAPITAL MANAGEMENT:
Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 32 markets throughout the United States, as well as an office in London. The Firm oversees $208 billion in client assets as of February 28, 2026.
POSITION:
The Regional Operations Director for the Mid-Atlantic Division is an operational leader responsible for overseeing and advancing the division’s service model, operational infrastructure, and client experience strategy. Partnering closely with regional leadership and senior leadership across the firm, this role plays a critical part in supporting advisor growth, enhancing operational effectiveness, and ensuring the Mid-Atlantic region is positioned for continued expansion.
With deep expertise across both client-facing and operational functions, the Regional Operations Director serves as a central point of leadership for navigating complex operational matters, onboarding recruited teams, supporting divisional strategy, and driving alignment across enterprise partners. This individual will ensure operational and service priorities are fully integrated with the firm’s broader strategic objectives and commitment to operational and service excellence.
Responsibilities:
- Define, monitor, and report on key performance indicators, success criteria, and leading indicators to evaluate overall regional business performance.
- Partner with the Director of Business Execution on budgeting, P&L oversight, strategic planning, and operational decision-making.
- Continuously assess, improve, and scale internal processes, systems, and workflows by analyzing operational data, metrics, and reporting outputs.
- Lead, develop, and manage a team of operations managers and support professionals to ensure consistent, high-quality service delivery across the region.
- Serve as a senior escalation point for complex operational, service, and administrative issues, ensuring timely and effective resolution.
- Ensure operational priorities and standards are aligned with the delivery of an elevated client experience for high-net-worth and ultra-high-net-worth clients.
- Support Private Advisor teams with all operational needs, including account servicing, client onboarding, and ongoing operational support.
- Oversee the operational onboarding and integration of newly recruited advisor teams, ensuring coordination across Operations, Compliance, Technology, and other internal partners.
- Partner with business and functional leaders to ensure alignment on strategic initiatives, platform enhancements, and divisional priorities.
- Lead special projects and regional initiatives related to growth, new market expansion, and operating model enhancements.
QUALIFICATIONS
- 5-7 years of experience in operations and service within a fast-paced, dynamic financial services organization.
- Prior experience in Private Wealth Management or a closely related financial services environment.
- Proven leadership experience managing teams and driving operational outcomes.
- Strong understanding of advisor-led business models and operational support needs.
- Series 7 and 66 required; Series 9 and 10 strongly preferred, with flexibility for candidates willing to obtain the 9 and 10 within a defined timeframe.
SKILLS:
- Strong commitment to delivering exceptional client and advisor experiences.
- Ability to lead through change and manage complex operational and service escalations.
- Deep understanding of the needs of high-net-worth and ultra-high-net-worth clients.
- Strategic, analytical thinker with a strong execution mindset.
- Highly collaborative with the ability to partner effectively across business lines and functional teams.
- Comfortable operating in ambiguity and adapting to evolving business needs.
- Excellent written and verbal communication skills with strong interpersonal presence.
- Data-driven, with solid understanding of operational metrics and performance measurement.
- Detail-oriented, well-organized, and adept at managing multiple priorities simultaneously.
- Proactive self-starter with strong follow-through and a sense of urgency.
COMPENSATION RANGE:
The anticipated base salary range for this role is $130,000 to $145,000. Base salary for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for a discretionary bonus. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more.
DISCLOSURE:
Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).
Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.
Customer Operations Manager Job Roles in New Jersey
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Search Customer Operations Manager Jobs in New JerseyCustomer Operations Manager Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in New Jersey?
Large employers with established immigration programs are the most consistent sponsors for customer operations manager roles in New Jersey. These include Cognizant, Johnson & Johnson, Prudential Financial, Merck, and major financial institutions headquartered in Jersey City. Technology consulting firms along the Route 1 corridor also file regularly for operations management positions, as do logistics and e-commerce companies with distribution hubs in northern New Jersey.
Which visa types are most common for customer operations manager roles in New Jersey?
The H-1B is the most common visa category for customer operations manager roles in New Jersey, as the position typically requires a bachelor's degree in business administration, operations management, or a related field, which meets the specialty occupation standard. L-1A intracompany transferee visas are also relevant for candidates moving into New Jersey offices from a foreign affiliate in a managerial capacity. Some multinational employers also use the E-3 for Australian nationals or TN status for Canadian and Mexican professionals.
How to find customer operations manager visa sponsorship jobs in New Jersey?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship, and it lets you filter customer operations manager roles by state, including New Jersey. Rather than sifting through general postings where sponsorship status is unclear, Migrate Mate surfaces employers with verified sponsorship histories. This is particularly useful for targeting the pharmaceutical corridor around New Brunswick or the financial services hub in Jersey City.
Which cities in New Jersey have the most customer operations manager sponsorship jobs?
Jersey City and Newark lead in volume due to their proximity to New York City and the concentration of financial services, insurance, and tech employers. The Route 1 corridor spanning Edison, New Brunswick, and Princeton is especially active for pharmaceutical and life sciences operations roles. Parsippany and Bridgewater also see consistent postings from large corporate headquarters, particularly in consumer goods and specialty chemicals.
Are there any New Jersey-specific considerations for customer operations manager visa sponsorship?
New Jersey employers sponsoring H-1B workers must meet Department of Labor prevailing wage requirements, which are benchmarked to the specific metro area, so wages in Jersey City are benchmarked to the New York metro zone rather than a statewide average. New Jersey's high concentration of pharmaceutical and financial services firms also means many roles involve compliance-sensitive environments, which can affect how employers define and document the specialty occupation requirement during the petition process.
What is the prevailing wage for sponsored customer operations manager jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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