Customer Operations Manager Visa Sponsorship Jobs in Idaho
Customer operations manager roles in Idaho are concentrated in Boise's growing tech and e-commerce sector, with employers like Micron Technology, Clearwater Paper, and several SaaS companies actively hiring. Boise's expanding business services industry and Coeur d'Alene's hospitality operations create demand for experienced operations managers who can secure visa sponsorship.
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Get Access To All JobsWho We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$112,000.00 - $154,000.00
Location:
Boise, ID
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Job Description Summary
Provides direct supervision to a team of CE’s supporting Micron Technology’s F4 Fab in Boise, ID.
Requirements
Ideal candidate will have the following skills/experience:
- Experience leading teams in challenging environments.
- History of cross functional experience working with BU/SBU/FSO teams to solve critical issues.
- Demonstrate exceptional communication skills. Able to work well with internal and external teams.
- Comprehensive knowledge of P&L and QRAM programs.
- Knowledge of AGS dashboard and metric tracking.
- Understanding of CRM Passdown and expectations.
- Proven history of developing direct and eventual reports.
Key Responsibilities
- Develop and/or maintain customer relationships with all relevant individuals.
- When restrictions are lifted, perform face to face interactions with customers management staff. Weekly tie offs with counterparts in applicable Fab to ensure Quarterly Business Review data is reconciled as needed.
- Manage, coach and directs all customer engineers in applicable Fab. Responsible for salary planning, career planning, corrective actions where necessary, establish objectives and performance appraisals. Give formal updates to all employees. Business, new hires, new products.
- Initiate reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
- Responsible for account planning with Account Sales and APM’s. Provides support plan for system sales and field engineering.
- Responsible for financial forecast for applicable Fab. Responsible for cost efficiency with the account measured by the financial result.
- Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
- Manages RMA procedure.
- Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.
Business Expertise
Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives.
Leadership
Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees.
Problem Solving
Exercises judgment within defined procedures and policies to determine appropriate action.
Interpersonal Skills
Interaction requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$112,000.00 - $154,000.00
Location:
Boise, ID
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Job Description Summary
Provides direct supervision to a team of CE’s supporting Micron Technology’s F4 Fab in Boise, ID.
Requirements
Ideal candidate will have the following skills/experience:
- Experience leading teams in challenging environments.
- History of cross functional experience working with BU/SBU/FSO teams to solve critical issues.
- Demonstrate exceptional communication skills. Able to work well with internal and external teams.
- Comprehensive knowledge of P&L and QRAM programs.
- Knowledge of AGS dashboard and metric tracking.
- Understanding of CRM Passdown and expectations.
- Proven history of developing direct and eventual reports.
Key Responsibilities
- Develop and/or maintain customer relationships with all relevant individuals.
- When restrictions are lifted, perform face to face interactions with customers management staff. Weekly tie offs with counterparts in applicable Fab to ensure Quarterly Business Review data is reconciled as needed.
- Manage, coach and directs all customer engineers in applicable Fab. Responsible for salary planning, career planning, corrective actions where necessary, establish objectives and performance appraisals. Give formal updates to all employees. Business, new hires, new products.
- Initiate reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
- Responsible for account planning with Account Sales and APM’s. Provides support plan for system sales and field engineering.
- Responsible for financial forecast for applicable Fab. Responsible for cost efficiency with the account measured by the financial result.
- Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
- Manages RMA procedure.
- Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.
Business Expertise
Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives.
Leadership
Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees.
Problem Solving
Exercises judgment within defined procedures and policies to determine appropriate action.
Interpersonal Skills
Interaction requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Customer Operations Manager Job Roles in Idaho
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Search Customer Operations Manager Jobs in IdahoCustomer Operations Manager Jobs in Idaho: Frequently Asked Questions
Which companies in Idaho sponsor visas for customer operations managers?
Micron Technology in Boise is among Idaho's more active H-1B visa sponsors and occasionally hires for operations management roles. Larger employers in financial services, healthcare technology, and SaaS have also filed sponsorship petitions in Idaho. Sponsorship availability varies by company size and hiring cycle, so targeting established corporations with dedicated HR infrastructure generally improves your chances over smaller regional firms.
Which visa types are most common for customer operations manager roles in Idaho?
The H-1B is the most commonly used visa for customer operations managers in Idaho, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a directly related field such as business administration or operations management. Candidates with Canadian or Mexican citizenship may also qualify under the TN visa category. Australians may be eligible for the E-3 visa, which has no lottery and renews indefinitely.
Which cities in Idaho have the most customer operations manager sponsorship jobs?
Boise accounts for the majority of visa-sponsored customer operations manager positions in Idaho, driven by its concentration of tech companies, financial services firms, and regional corporate headquarters. Nampa and Meridian, as part of the Treasure Valley metro area, also see hiring activity. Coeur d'Alene has a smaller but active market, particularly in hospitality operations and regional retail chains expanding their customer operations teams.
How to find customer operations manager visa sponsorship jobs in Idaho?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Idaho employers actively open to sponsoring customer operations managers. Because sponsorship is not always listed explicitly in job postings, Migrate Mate's screening process helps surface opportunities that would otherwise require manual research. Focusing your search on Boise-area employers in tech, SaaS, and business services tends to yield the most relevant results.
Are there state-specific or role-specific considerations for customer operations manager sponsorship in Idaho?
Idaho does not have state-level immigration programs, so sponsorship depends entirely on the individual employer. For H-1B petitions, employers must pay the prevailing wage for the Boise or relevant metropolitan area as determined by the Department of Labor. Customer operations manager roles sometimes face scrutiny over specialty occupation classification, so employers typically strengthen petitions by documenting degree requirements and the technical complexity of the position.
What is the prevailing wage for sponsored customer operations manager jobs in Idaho?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.