Customer Operations Manager Visa Sponsorship Jobs in Washington
Washington's customer operations manager roles are concentrated in the Seattle metro, where companies like Amazon, Microsoft, Expedia, and Salesforce regularly hire for operations leadership. The state's technology and e-commerce sectors drive consistent demand, and international candidates with relevant experience frequently pursue visa sponsorship through employers headquartered or with major offices in the region.
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Get Access To All JobsPosition Summary: Within a division, the Operations Supervisor – Landfill is responsible for supervising a team of Lead Operators, Operators and/or General Laborers who contribute to the efficient operation of the landfill. The Operations Supervisor – Landfill is responsible for ensuring that fill sequencing plans are adhered to, density goals are achieved and that the landfill is operated in a manner consistent with the stipulated applicable permit. The Operations Supervisor works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Operations Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.
PRINCIPAL RESPONSIBILITIES:
Safety
- Understand and provider leadership to achieve and communicate about safety goals and objectives.
- Work to remove unsafe conditions or situations from or related to the landfill.
- Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
- Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program.
- Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
Customer Experience
- Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
- Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
- Interact with customers to solve and rectify any issues and improve the overall customer experience.
- Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
Efficiency
- Establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans.
- Execute other operational plans to help achieve or exceed the division’s budgeted goals.
- Understand, support and execute service delivery while actively supporting maintenance and the operational role in fleet quality and maintenance.
Employee Engagement
- Create a collaborative, communicative team environment and drive employee engagement with the Company.
- Build and develop talent on the team, understand employees’ career goals and provide coaching to get employees ready for advancement with the Company.
- Perform other job related duties as needed or assigned.
QUALIFICATIONS
- Able to direct large staff.
- Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
- Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
- Is collaborative; builds and works with teams.
- Creative thinker who challenges conventional solutions.
- Demonstrates and promotes ethical behavior.
- Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams.
- Experience in labor relations.
- State certification as required by regulation.
- Minimum of 1 year of lead or supervisory experience.
Pay Range:
The pay range for this position is $80,168.40 to $108,450.00* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired.
Bonus Plan Details (if applicable):
Bonus - Annual Incentive Plan Target, 10% Annual
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- 401(k) plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO)
- Benefits https://jobs.republicservices.com/us/en/about-us/benefits
- Washington PTO: https://www.republicservices.com/sites/default/files/legacy_documents/Washington-PTO-Table.pdf
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
Sustainability Innovation
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
RECENT RECOGNITION
- Barron’s 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Best-In-Class Indices
- Ethisphere’s World’s Most Ethical Companies
- Fortune World’s Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
Position Summary: Within a division, the Operations Supervisor – Landfill is responsible for supervising a team of Lead Operators, Operators and/or General Laborers who contribute to the efficient operation of the landfill. The Operations Supervisor – Landfill is responsible for ensuring that fill sequencing plans are adhered to, density goals are achieved and that the landfill is operated in a manner consistent with the stipulated applicable permit. The Operations Supervisor works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Operations Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.
PRINCIPAL RESPONSIBILITIES:
Safety
- Understand and provider leadership to achieve and communicate about safety goals and objectives.
- Work to remove unsafe conditions or situations from or related to the landfill.
- Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
- Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program.
- Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
Customer Experience
- Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
- Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
- Interact with customers to solve and rectify any issues and improve the overall customer experience.
- Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
Efficiency
- Establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans.
- Execute other operational plans to help achieve or exceed the division’s budgeted goals.
- Understand, support and execute service delivery while actively supporting maintenance and the operational role in fleet quality and maintenance.
Employee Engagement
- Create a collaborative, communicative team environment and drive employee engagement with the Company.
- Build and develop talent on the team, understand employees’ career goals and provide coaching to get employees ready for advancement with the Company.
- Perform other job related duties as needed or assigned.
QUALIFICATIONS
- Able to direct large staff.
- Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
- Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
- Is collaborative; builds and works with teams.
- Creative thinker who challenges conventional solutions.
- Demonstrates and promotes ethical behavior.
- Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams.
- Experience in labor relations.
- State certification as required by regulation.
- Minimum of 1 year of lead or supervisory experience.
Pay Range:
The pay range for this position is $80,168.40 to $108,450.00* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired.
Bonus Plan Details (if applicable):
Bonus - Annual Incentive Plan Target, 10% Annual
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- 401(k) plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO)
- Benefits https://jobs.republicservices.com/us/en/about-us/benefits
- Washington PTO: https://www.republicservices.com/sites/default/files/legacy_documents/Washington-PTO-Table.pdf
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
Sustainability Innovation
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
RECENT RECOGNITION
- Barron’s 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Best-In-Class Indices
- Ethisphere’s World’s Most Ethical Companies
- Fortune World’s Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
Customer Operations Manager Job Roles in Washington
See all 116+ Customer Operations Manager Jobs in Washington
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Search Customer Operations Manager Jobs in WashingtonCustomer Operations Manager Jobs in Washington: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in Washington?
Amazon, Microsoft, Expedia Group, Salesforce, and T-Mobile are among Washington employers that have sponsored work visas for customer operations roles. Technology, e-commerce, and telecommunications companies in the Seattle and Bellevue area tend to have established immigration programs and HR processes that support sponsorship for management-level positions, making them practical targets for international candidates.
Which visa types are most common for customer operations manager roles in Washington?
The H-1B visa is the most common visa category for customer operations manager roles in Washington, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as business administration or operations management. Candidates already holding L-1 visa intracompany transferee status through a multinational employer, or an O-1 visa for demonstrated expertise, may also be sponsored depending on their background.
Which cities in Washington have the most customer operations manager sponsorship jobs?
Seattle and Bellevue account for the large majority of customer operations manager sponsorship opportunities in Washington, driven by the concentration of technology and enterprise companies headquartered there. Redmond, Kirkland, and Tacoma also have relevant employers. For international candidates, focusing applications on the Seattle metro corridor gives the broadest access to companies with active immigration sponsorship programs.
How to find customer operations manager visa sponsorship jobs in Washington?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can browse customer operations manager roles in Washington without sorting through positions that won't support international candidates. Rather than applying broadly and discovering late in the process that a company won't sponsor, using Migrate Mate lets you focus your applications on employers who have indicated they are open to sponsorship for this type of role.
Are there state-specific considerations for customer operations manager sponsorship in Washington?
Washington has no state income tax, which affects prevailing wage calculations and total compensation benchmarks that employers must meet under H-1B requirements. The state's heavy concentration of technology employers means customer operations managers are often expected to work cross-functionally with product and engineering teams, so candidates with experience in tech-adjacent operations roles tend to be more competitive with Washington-based sponsors.
What is the prevailing wage for sponsored customer operations manager jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.