Customer Operations Manager Visa Sponsorship Jobs in Rhode Island
Rhode Island's customer operations manager roles are concentrated in Providence, with employers like Amica Mutual, Hasbro, and Thundermist Health Center driving demand. The state's financial services, consumer goods, and healthcare sectors regularly seek operations leadership talent, and some of these employers have established records of sponsoring work visas for qualified international candidates.
Find Customer Operations Manager JobsOverview
Showing 5 of 11+ Customer Operations Manager Jobs in Rhode Island with Visa Sponsorship
See all Customer Operations Manager Jobs in Rhode Island with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Operations Manager Jobs in Rhode Island with Visa Sponsorship.
Get Access To All JobsPosition: Technical Operations Manager, Process Chemistry, Kilo Lab
Salary Range: $110K-$150K
Location: Coventry, RI
About Pharmaron
Pharmaron is a global contract research and manufacturing organization (CRO/CDMO) helping pharma and biotech companies bring new therapies to life. With over 25,000 employees worldwide across 28 locations in the US, UK, China, and Singapore, we support drug discovery through to manufacturing with fully integrated high-quality services.
We're proud of the impact we make and just last year, we supported 887 discovery projects, 1,100+ CMC programs, and 1,397 clinical trials across all phases. Our teams are involved in everything from small molecules, ADC's, biologics, and gene therapies and we work with more than 3,300 global customers.
The Technical Operations Manager, Process Chemistry provides leadership and oversight of Kilo Lab and Process Chemistry operational activities in support of process development, scale-up, technology transfer, clinical supply, and commercial development programs.
This role serves as the operational leader for the Kilo Lab, ensuring that facilities, equipment, personnel, and operational systems are maintained and resourced to support the safe, efficient, and compliant execution of process development activities and GMP campaigns. The position partners closely with Process Chemistry, Quality, Engineering, EHS, Manufacturing, and Project Management to enable effective execution and successful project delivery.
The Technical Operations Manager is responsible for sustaining an agile, science-driven operating model that meets the evolving needs of development-stage programs while maintaining compliance with site safety, quality, and GMP requirements.
The role will preserve and advance the established Kilo Lab operating philosophy, in which Process Chemistry retains ownership of process design, technical direction, and operational procedures, while Technical Operations provides the infrastructure, resources, and execution support necessary to enable efficient operations and successful program outcomes.
Key Responsibilities
Kilo Lab Operations:
- Lead Kilo Lab operations, including scheduling, resource allocation, equipment readiness, and execution of process development, scale-up, and GMP campaigns.
- Optimize facility utilization, operational efficiency, and execution across competing project priorities.
Process Chemistry Partnership and Technology Transfer:
- Partner with Process Chemistry to enable process development, scale-up, and translation of laboratory procedures into safe, practical operations.
- Lead operational readiness for internal and external technology transfers, including resource assessments, scale-up readiness reviews, risk mitigation, and knowledge transfer.
- Collaborate on operational procedures and continuous improvement while preserving Process Chemistry ownership of process design and technical direction.
Process Safety, Equipment, and Compliance:
- Promote process safety through risk assessments, hazard reviews, and implementation of appropriate safeguards for development-scale operations.
- Oversee facility and equipment readiness, maintenance, reliability, qualification support, and lifecycle planning.
- Ensure compliance with site safety, quality systems, and GMP requirements, including personnel qualification, deviation management, CAPAs, and inspection readiness.
Team Leadership, Strategic Planning, and Growth:
- Lead and develop Kilo Lab personnel, fostering a culture of safety, accountability, collaboration, and continuous improvement.
- Partner with Process Chemistry leadership to assess capacity, identify operational constraints, and plan future staffing, facility, and equipment needs.
- Support operating and capital budgets, capability expansion, and long-term capacity planning.
What We're Looking For
Education
- BS, MS, or PhD in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related technical discipline.
Required Experience
- 8+ years of experience in pharmaceutical, chemical, or CDMO operations.
- Experience supporting process development, scale-up, or pilot plant operations.
- Experience leading technical or operational teams.
- Demonstrated experience with GMP operations.
- Experience coordinating cross-functional activities.
- Knowledge of process safety and scale-up principles.
Preferred Experience
- API development and manufacturing.
- Technology transfer execution.
- Early-phase pharmaceutical development.
- Reactive chemistry and hazard assessment.
- Capital project management.
- Pharmaceutical pilot plant or Kilo Lab operations.
Why Pharmaron?
Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 25,000 employees and operations in the US, UK, China, and Singapore, Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.
Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.
Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package:
- Comprehensive Medical, Dental, Vision Insurance with significant employer contributions
- 401(k) Retirement Plan with generous employer matching
- Generous Paid Time Off (PTO), Paid Sick Leave, Company Holidays to support work-life balance
- Employer-funded Health Savings Account (HSA) contributions (for eligible plans), plus Healthcare/Dependent Care Flexible Spending Accounts
- 100% Employer-paid Employee Life Insurance, AD&D, Short- and Long-Term Disability Insurance
- Employee Assistance Program (EAP), mental health resources, and wellness programs
- Family-friendly benefits, including fertility support and maternity resources
- Professional development and career growth opportunities within a leading global CRO/CDMO
How to Apply:
Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!
As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.
Position: Technical Operations Manager, Process Chemistry, Kilo Lab
Salary Range: $110K-$150K
Location: Coventry, RI
About Pharmaron
Pharmaron is a global contract research and manufacturing organization (CRO/CDMO) helping pharma and biotech companies bring new therapies to life. With over 25,000 employees worldwide across 28 locations in the US, UK, China, and Singapore, we support drug discovery through to manufacturing with fully integrated high-quality services.
We're proud of the impact we make and just last year, we supported 887 discovery projects, 1,100+ CMC programs, and 1,397 clinical trials across all phases. Our teams are involved in everything from small molecules, ADC's, biologics, and gene therapies and we work with more than 3,300 global customers.
The Technical Operations Manager, Process Chemistry provides leadership and oversight of Kilo Lab and Process Chemistry operational activities in support of process development, scale-up, technology transfer, clinical supply, and commercial development programs.
This role serves as the operational leader for the Kilo Lab, ensuring that facilities, equipment, personnel, and operational systems are maintained and resourced to support the safe, efficient, and compliant execution of process development activities and GMP campaigns. The position partners closely with Process Chemistry, Quality, Engineering, EHS, Manufacturing, and Project Management to enable effective execution and successful project delivery.
The Technical Operations Manager is responsible for sustaining an agile, science-driven operating model that meets the evolving needs of development-stage programs while maintaining compliance with site safety, quality, and GMP requirements.
The role will preserve and advance the established Kilo Lab operating philosophy, in which Process Chemistry retains ownership of process design, technical direction, and operational procedures, while Technical Operations provides the infrastructure, resources, and execution support necessary to enable efficient operations and successful program outcomes.
Key Responsibilities
Kilo Lab Operations:
- Lead Kilo Lab operations, including scheduling, resource allocation, equipment readiness, and execution of process development, scale-up, and GMP campaigns.
- Optimize facility utilization, operational efficiency, and execution across competing project priorities.
Process Chemistry Partnership and Technology Transfer:
- Partner with Process Chemistry to enable process development, scale-up, and translation of laboratory procedures into safe, practical operations.
- Lead operational readiness for internal and external technology transfers, including resource assessments, scale-up readiness reviews, risk mitigation, and knowledge transfer.
- Collaborate on operational procedures and continuous improvement while preserving Process Chemistry ownership of process design and technical direction.
Process Safety, Equipment, and Compliance:
- Promote process safety through risk assessments, hazard reviews, and implementation of appropriate safeguards for development-scale operations.
- Oversee facility and equipment readiness, maintenance, reliability, qualification support, and lifecycle planning.
- Ensure compliance with site safety, quality systems, and GMP requirements, including personnel qualification, deviation management, CAPAs, and inspection readiness.
Team Leadership, Strategic Planning, and Growth:
- Lead and develop Kilo Lab personnel, fostering a culture of safety, accountability, collaboration, and continuous improvement.
- Partner with Process Chemistry leadership to assess capacity, identify operational constraints, and plan future staffing, facility, and equipment needs.
- Support operating and capital budgets, capability expansion, and long-term capacity planning.
What We're Looking For
Education
- BS, MS, or PhD in Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related technical discipline.
Required Experience
- 8+ years of experience in pharmaceutical, chemical, or CDMO operations.
- Experience supporting process development, scale-up, or pilot plant operations.
- Experience leading technical or operational teams.
- Demonstrated experience with GMP operations.
- Experience coordinating cross-functional activities.
- Knowledge of process safety and scale-up principles.
Preferred Experience
- API development and manufacturing.
- Technology transfer execution.
- Early-phase pharmaceutical development.
- Reactive chemistry and hazard assessment.
- Capital project management.
- Pharmaceutical pilot plant or Kilo Lab operations.
Why Pharmaron?
Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 25,000 employees and operations in the US, UK, China, and Singapore, Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.
Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.
Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package:
- Comprehensive Medical, Dental, Vision Insurance with significant employer contributions
- 401(k) Retirement Plan with generous employer matching
- Generous Paid Time Off (PTO), Paid Sick Leave, Company Holidays to support work-life balance
- Employer-funded Health Savings Account (HSA) contributions (for eligible plans), plus Healthcare/Dependent Care Flexible Spending Accounts
- 100% Employer-paid Employee Life Insurance, AD&D, Short- and Long-Term Disability Insurance
- Employee Assistance Program (EAP), mental health resources, and wellness programs
- Family-friendly benefits, including fertility support and maternity resources
- Professional development and career growth opportunities within a leading global CRO/CDMO
How to Apply:
Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!
As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.
Customer Operations Manager Job Roles in Rhode Island
See all Customer Operations Manager Jobs in Rhode Island
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Operations Manager Jobs in Rhode IslandCustomer Operations Manager Jobs in Rhode Island: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in Rhode Island?
Amica Mutual Insurance, Hasbro, CVS Health (which has significant Rhode Island ties), and Lifespan Health System are among the larger Rhode Island employers with history of sponsoring work visas for professional roles. Financial services firms and healthcare networks in Providence tend to file more H-1B visa petitions than smaller consumer-facing businesses, so those sectors are worth prioritizing in your search.
Which visa types are most common for customer operations manager roles in Rhode Island?
The H-1B is the most common visa category for customer operations managers, provided the role requires a bachelor's degree or higher in a relevant field such as business administration, operations management, or a related discipline. Some multinational companies with Rhode Island offices also use the L-1A for intracompany transferees moving into managerial positions. TN visas are an option for Canadian and Mexican nationals in qualifying management roles.
How to find customer operations manager visa sponsorship jobs in Rhode Island?
Migrate Mate is built specifically for international job seekers and filters customer operations manager roles in Rhode Island by visa sponsorship availability, so you're not sorting through listings from employers who won't sponsor. Given Rhode Island's concentration of sponsors in Providence's financial services and healthcare sectors, filtering by those industries on Migrate Mate will surface the most relevant opportunities for your background.
Which cities in Rhode Island have the most customer operations manager sponsorship jobs?
Providence is the clear center of gravity for customer operations manager roles in Rhode Island, housing the headquarters or major offices of the state's largest employers across insurance, healthcare, and consumer goods. Warwick and Cranston see some activity due to their proximity to Providence and presence of regional business operations. For international candidates, focusing on Providence-area employers gives you the widest pool of sponsorship-willing companies.
Are there any Rhode Island-specific considerations for customer operations manager visa sponsorship?
Rhode Island is a smaller labor market, which means fewer total sponsoring employers compared to nearby Massachusetts or New York, but competition for available roles can also be lower. The state's strong ties to Brown University and the University of Rhode Island create graduate pipelines in business and operations fields, so employers recruiting internationally are often looking for specialized experience those pipelines don't fully supply. Prevailing wage requirements for H-1B petitions are set at the federal level and apply uniformly regardless of state.
What is the prevailing wage for sponsored customer operations manager jobs in Rhode Island?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.