Customer Operations Manager Visa Sponsorship Jobs in Wisconsin
Customer operations manager roles in Wisconsin are concentrated in Milwaukee, Madison, and Green Bay, with major employers like Fiserv, Northwestern Mutual, and Advocate Aurora Health regularly hiring for operations leadership. International candidates seeking visa sponsorship will find the strongest opportunities in financial services, healthcare technology, and insurance sectors across the state.
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Get Access To All JobsINTRODUCTION
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $50,000/yr.
What You’ll Do:
- Responsible for daily customer operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested
- Remains current on all administrative duties according to company policy
What We’re Looking For:
- 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor’s Degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills
- Courageous leadership and accountability
What You’ll Get:
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
INTRODUCTION
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $50,000/yr.
What You’ll Do:
- Responsible for daily customer operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested
- Remains current on all administrative duties according to company policy
What We’re Looking For:
- 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor’s Degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills
- Courageous leadership and accountability
What You’ll Get:
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Operations Manager Job Roles in Wisconsin
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Search Customer Operations Manager Jobs in WisconsinCustomer Operations Manager Jobs in Wisconsin: Frequently Asked Questions
Which companies in Wisconsin sponsor visas for customer operations managers?
Fiserv, Northwestern Mutual, and Advocate Aurora Health are among the larger Wisconsin employers with established visa sponsorship programs and a track record of filing H-1B visa petitions for operations roles. Mid-size companies in Milwaukee's financial technology sector and Madison's healthcare administration space also sponsor, though less frequently. Checking DOL Labor Condition Application disclosure data by state and employer gives the clearest picture of sponsorship activity.
Which visa types are most common for customer operations manager roles in Wisconsin?
The H-1B is the most common visa category for customer operations managers in Wisconsin, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business administration, operations management, or a related discipline. L-1A visas apply to candidates transferring intracompany from a managerial role abroad. TN visa status is available to Canadian and Mexican nationals whose role meets NAFTA/USMCA classification criteria.
Which cities in Wisconsin have the most customer operations manager visa sponsorship jobs?
Milwaukee is the primary hub, home to major financial services and insurance employers with the scale to support visa sponsorship. Madison follows closely, driven by healthcare administration, insurtech, and university-adjacent technology companies. Green Bay has a smaller but active market, particularly in logistics and manufacturing operations. Candidates targeting sponsorship should prioritize Milwaukee and Madison, where employer density and H-1B filing volumes are highest.
How to find customer operations manager visa sponsorship jobs in Wisconsin?
Migrate Mate filters job listings specifically for roles with active visa sponsorship, making it easier to identify customer operations manager positions in Wisconsin without sorting through employers unlikely to sponsor. You can filter by state and role type to surface relevant openings in Milwaukee, Madison, and beyond. This is particularly useful for international candidates on OPT or preparing for H-1B sponsorship, where targeting the right employers early matters.
Are there any Wisconsin-specific considerations for customer operations manager sponsorship roles?
Wisconsin does not have a state-level visa program, so all sponsorship follows federal H-1B and other nonimmigrant frameworks. Prevailing wage requirements for operations manager roles are set by the Department of Labor based on the Milwaukee or Madison metropolitan statistical areas, which generally reflect regional market rates. The University of Wisconsin-Madison produces a steady pipeline of international MBA and operations management graduates who often seek sponsorship from Wisconsin employers, meaning competition for sponsored roles can be meaningful in those degree cohorts.
What is the prevailing wage for sponsored customer operations manager jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.