Customer Operations Manager Visa Sponsorship Jobs in Virginia
Virginia's customer operations manager roles are concentrated in the Northern Virginia tech corridor, where companies like Amazon Web Services, Booz Allen Hamilton, and Leidos regularly seek experienced operations leaders. The state's proximity to Washington D.C. and its dense federal contracting ecosystem create consistent demand for customer operations talent that supports enterprise and government clients.
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Get Access To All JobsJob Posting End Date
08-09-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The Real Time Operations Security Specialist Sr designs and implements security solutions for operational technology systems. This role involves leading security projects and providing technical expertise in safeguarding critical infrastructure.
Job Description
What You'll Do:
We are seeking an individual with strong knowledge of firewall configuration, network security, and port management. This role is responsible for designing, implementing, and maintaining firewall rules and ensuring secure, reliable network connectivity across systems and applications.
Key Responsibilities:
- Create, configure, and maintain firewall rules and policies
- Manage network ports, port openings, and related access requests
- Troubleshoot connectivity issues related to firewalls, ports, and network traffic
- Collaborate with IT, security, and application teams to support secure deployments
- Review firewall logs and monitor for unauthorized or suspicious activity
- Ensure firewall configurations align with security standards and compliance requirements
- Document firewall changes, port mappings, and network access procedures
- Support testing and validation of firewall and port changes before production release
- Design and implement advanced security architectures for OT systems
- Lead security incident response efforts and investigations
- Develop and deliver training on OT security best practices
- Develops and maintains necessary documentation of security systems, projects, and/or processes to ensure unified understanding of system details
- Plans and implements complex security projects/initiatives/incidents
- Translates and presents security topics competently to team members and AEP's leaders; Establishes recommendations based on options presented
- Presents security information in a clear and concise manner
- Collaborates on team learning needs and engages in opportunities to increase knowledge in security areas
- Gathers first-hand information on security requirements to find the most cost-effective improvements in security posture
- Researches and supplies new opportunities to improve security posture; presents new ideas and approaches
- Manages time and resources efficiently to accommodate multiple assignments
- Formulates most effective work plan and shares with other team members and groups to meet required security objectives
- Communicates the role and expectations of Security in meeting Enterprise Security strategies and requirements
- Specific tasks include vulnerability management, patch management, active directory administration, anti-virus and endpoint security, firewall ACL management, encryption and certificate management, security logging and alerting, and access/password management
- Complete all tasks with consideration for risk and impact to the SCADA/EMS system and the Bulk Electric System
What We're Looking For:
Education: Minimum of an Associate’s degree in an applicable area OR equivalent education and experience of a high school diploma/GED and two (2) years of relevant experience in an applicable area or certification in an applicable area. Applicable areas defined as: IT/OT System Administration, IT/OT Application Support, Cyber Security, ADMS/DMS/EMS/OMS/SCADA. Bachelor’s degree is strongly preferred.
Experience: In addition to any experience included in education requirements above, must have four (4) years of relevant experience in a related role.
Licenses/Certifications: CISSP or other Security certification preferred.
Additional Requirements:
- Strong technical knowledge of OT protocols and security technologies
- Over-time, on-call assignments, and occasional travel may be required.
Where You'll Work:
On-Site- New Albany OH, Corpus Christi TX, Roanoke VA, Shrevport LA
What You'll Get:
RT Ops Support Spec Sr (Grade 08)
Salary Range- $98,993- $124,940
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
AMERICAN ELECTRIC POWER (On-Site)
98k-124k
LI-Onsite
AEPCareers
Compensation Data
Compensation Grade:
SP20-008
Compensation Range:
$98,993.00 - $128,688.00
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Job Posting End Date
08-09-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The Real Time Operations Security Specialist Sr designs and implements security solutions for operational technology systems. This role involves leading security projects and providing technical expertise in safeguarding critical infrastructure.
Job Description
What You'll Do:
We are seeking an individual with strong knowledge of firewall configuration, network security, and port management. This role is responsible for designing, implementing, and maintaining firewall rules and ensuring secure, reliable network connectivity across systems and applications.
Key Responsibilities:
- Create, configure, and maintain firewall rules and policies
- Manage network ports, port openings, and related access requests
- Troubleshoot connectivity issues related to firewalls, ports, and network traffic
- Collaborate with IT, security, and application teams to support secure deployments
- Review firewall logs and monitor for unauthorized or suspicious activity
- Ensure firewall configurations align with security standards and compliance requirements
- Document firewall changes, port mappings, and network access procedures
- Support testing and validation of firewall and port changes before production release
- Design and implement advanced security architectures for OT systems
- Lead security incident response efforts and investigations
- Develop and deliver training on OT security best practices
- Develops and maintains necessary documentation of security systems, projects, and/or processes to ensure unified understanding of system details
- Plans and implements complex security projects/initiatives/incidents
- Translates and presents security topics competently to team members and AEP's leaders; Establishes recommendations based on options presented
- Presents security information in a clear and concise manner
- Collaborates on team learning needs and engages in opportunities to increase knowledge in security areas
- Gathers first-hand information on security requirements to find the most cost-effective improvements in security posture
- Researches and supplies new opportunities to improve security posture; presents new ideas and approaches
- Manages time and resources efficiently to accommodate multiple assignments
- Formulates most effective work plan and shares with other team members and groups to meet required security objectives
- Communicates the role and expectations of Security in meeting Enterprise Security strategies and requirements
- Specific tasks include vulnerability management, patch management, active directory administration, anti-virus and endpoint security, firewall ACL management, encryption and certificate management, security logging and alerting, and access/password management
- Complete all tasks with consideration for risk and impact to the SCADA/EMS system and the Bulk Electric System
What We're Looking For:
Education: Minimum of an Associate’s degree in an applicable area OR equivalent education and experience of a high school diploma/GED and two (2) years of relevant experience in an applicable area or certification in an applicable area. Applicable areas defined as: IT/OT System Administration, IT/OT Application Support, Cyber Security, ADMS/DMS/EMS/OMS/SCADA. Bachelor’s degree is strongly preferred.
Experience: In addition to any experience included in education requirements above, must have four (4) years of relevant experience in a related role.
Licenses/Certifications: CISSP or other Security certification preferred.
Additional Requirements:
- Strong technical knowledge of OT protocols and security technologies
- Over-time, on-call assignments, and occasional travel may be required.
Where You'll Work:
On-Site- New Albany OH, Corpus Christi TX, Roanoke VA, Shrevport LA
What You'll Get:
RT Ops Support Spec Sr (Grade 08)
Salary Range- $98,993- $124,940
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
AMERICAN ELECTRIC POWER (On-Site)
98k-124k
LI-Onsite
AEPCareers
Compensation Data
Compensation Grade:
SP20-008
Compensation Range:
$98,993.00 - $128,688.00
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Customer Operations Manager Job Roles in Virginia
See all 135+ Customer Operations Manager Jobs in Virginia
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Search Customer Operations Manager Jobs in VirginiaCustomer Operations Manager Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in Virginia?
Northern Virginia's technology and federal contracting sectors include the strongest sponsoring employers for customer operations managers. Companies like Amazon Web Services, Leidos, SAIC, Booz Allen Hamilton, and Capital One have documented H-1B visa sponsorship histories for operations-focused roles. SaaS and cloud companies based in Tysons Corner and Reston also sponsor customer operations talent with some regularity, particularly for roles requiring specialized platform or technical expertise.
Which visa types are most common for customer operations manager roles in Virginia?
The H-1B is the most commonly used visa for customer operations managers in Virginia, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a directly related field. Candidates already holding L-1 visa intracompany transferee status or an O-1 visa may also pursue these roles. Some positions at multinational firms in the Northern Virginia corridor are filled through L-1 visaA transfers for managers overseeing teams across U.S. operations.
Which cities in Virginia have the most customer operations manager sponsorship jobs?
Northern Virginia, specifically Arlington, Reston, Tysons Corner, and McLean, accounts for the largest share of customer operations manager sponsorship opportunities in the state. These areas host major technology, defense contracting, and financial services employers. Richmond has a smaller but growing presence driven by financial institutions and regional corporate headquarters. Remote-friendly roles posted by Virginia-headquartered companies can also expand geographic options for sponsored candidates.
How to find customer operations manager visa sponsorship jobs in Virginia?
Migrate Mate is built specifically for international candidates seeking visa sponsorship roles, including customer operations manager positions in Virginia. You can filter by state and role to surface employers with active sponsorship histories rather than sorting through general listings. Because customer operations manager roles require demonstrated employer sponsorship intent, using Migrate Mate to identify which Virginia companies have sponsored similar positions previously gives you a more targeted starting point.
Are there state-specific considerations for customer operations manager sponsorship in Virginia?
Virginia's concentration of federal contractors introduces a specific consideration: roles supporting government contracts may require security clearances, which can complicate sponsorship timelines for candidates who are not yet permanent residents or citizens. The prevailing wage determination for customer operations managers in Northern Virginia reflects the region's high cost of living, meaning sponsored salaries in this market are typically benchmarked against one of the higher wage zones in the country. Candidates should confirm clearance requirements before applying.
What is the prevailing wage for sponsored customer operations manager jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.