Customer Operations Manager Visa Sponsorship Jobs in Virginia
Virginia's customer operations manager roles are concentrated in the Northern Virginia tech corridor, where companies like Amazon Web Services, Booz Allen Hamilton, and Leidos regularly seek experienced operations leaders. The state's proximity to Washington D.C. and its dense federal contracting ecosystem create consistent demand for customer operations talent that supports enterprise and government clients.
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Get Access To All JobsINTRODUCTION
Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
ROLE AND RESPONSIBILITIES
- Assist Store Manager in planning and supporting the scheduling and execution of store workload.
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
- Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
- Achieve your KPI's; manage your team to achieve their role KPI's.
- Manage the visual merchandising standards in store and execution of feature space and seasonal layouts.
- Manage and execute the inventory management processes in store.
- Manage and execute merchandise operations and Omni channel processes.
- Manage and execute shrink and safety programs.
- Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development.
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others.
- Serve as Manager on Duty (MOD).
- Acknowledge customers, help locate product and provide solutions.
- Cross trained in Custom Framing selling and production.
- Assist with Omni channel processes.
Other duties as assigned
BASIC QUALIFICATIONS
- Retail management leadership experience.
PREFERRED QUALIFICATIONS
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
LOCATION
Store - RICHMOND-BROAD, VA
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
INTRODUCTION
Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
ROLE AND RESPONSIBILITIES
- Assist Store Manager in planning and supporting the scheduling and execution of store workload.
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
- Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
- Achieve your KPI's; manage your team to achieve their role KPI's.
- Manage the visual merchandising standards in store and execution of feature space and seasonal layouts.
- Manage and execute the inventory management processes in store.
- Manage and execute merchandise operations and Omni channel processes.
- Manage and execute shrink and safety programs.
- Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development.
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others.
- Serve as Manager on Duty (MOD).
- Acknowledge customers, help locate product and provide solutions.
- Cross trained in Custom Framing selling and production.
- Assist with Omni channel processes.
Other duties as assigned
BASIC QUALIFICATIONS
- Retail management leadership experience.
PREFERRED QUALIFICATIONS
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
- If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
WORK ENVIRONMENT
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
LOCATION
Store - RICHMOND-BROAD, VA
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Customer Operations Manager Job Roles in Virginia
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Search Customer Operations Manager Jobs in VirginiaCustomer Operations Manager Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in Virginia?
Northern Virginia's technology and federal contracting sectors include the strongest sponsoring employers for customer operations managers. Companies like Amazon Web Services, Leidos, SAIC, Booz Allen Hamilton, and Capital One have documented H-1B visa sponsorship histories for operations-focused roles. SaaS and cloud companies based in Tysons Corner and Reston also sponsor customer operations talent with some regularity, particularly for roles requiring specialized platform or technical expertise.
Which visa types are most common for customer operations manager roles in Virginia?
The H-1B is the most commonly used visa for customer operations managers in Virginia, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a directly related field. Candidates already holding L-1 visa intracompany transferee status or an O-1 visa may also pursue these roles. Some positions at multinational firms in the Northern Virginia corridor are filled through L-1 visaA transfers for managers overseeing teams across U.S. operations.
Which cities in Virginia have the most customer operations manager sponsorship jobs?
Northern Virginia, specifically Arlington, Reston, Tysons Corner, and McLean, accounts for the largest share of customer operations manager sponsorship opportunities in the state. These areas host major technology, defense contracting, and financial services employers. Richmond has a smaller but growing presence driven by financial institutions and regional corporate headquarters. Remote-friendly roles posted by Virginia-headquartered companies can also expand geographic options for sponsored candidates.
How to find customer operations manager visa sponsorship jobs in Virginia?
Migrate Mate is built specifically for international candidates seeking visa sponsorship roles, including customer operations manager positions in Virginia. You can filter by state and role to surface employers with active sponsorship histories rather than sorting through general listings. Because customer operations manager roles require demonstrated employer sponsorship intent, using Migrate Mate to identify which Virginia companies have sponsored similar positions previously gives you a more targeted starting point.
Are there state-specific considerations for customer operations manager sponsorship in Virginia?
Virginia's concentration of federal contractors introduces a specific consideration: roles supporting government contracts may require security clearances, which can complicate sponsorship timelines for candidates who are not yet permanent residents or citizens. The prevailing wage determination for customer operations managers in Northern Virginia reflects the region's high cost of living, meaning sponsored salaries in this market are typically benchmarked against one of the higher wage zones in the country. Candidates should confirm clearance requirements before applying.
What is the prevailing wage for sponsored customer operations manager jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.