Customer Operations Manager Visa Sponsorship Jobs in Maryland
Maryland's customer operations manager roles are concentrated in the Baltimore metro, the DC suburbs of Bethesda and Rockville, and the life sciences corridor along I-270. Employers like Leidos, Marriott International, and T. Rowe Price regularly hire for operations leadership positions, and the state's dense federal contracting sector creates consistent demand for customer-facing operations talent.
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Get Access To All JobsPosition Summary: The Operations Supervisor provides direct supervision for a specific work shift of all waste handling activities - including the sampling, analysis processing, documentation and disposition - which are received at or shipped from the facility. The Operations Supervisor ensures plant and personnel safety by enforcing safety procedures and providing training as required by plant management. Participates in the selection, development, and evaluation of team members to ensure the efficient operation of the function.
PRINCIPLE RESPONSIBILITIES:
- Supervises the activities of operations personnel.
- Supervises inventory compliance and the maintenance of supplies.
- Coordinates with vendors, transporters, and treatment facilities.
- Provides for housekeeping of all waste handling/processing areas of the plant and ensures the proper storage and handling of process chemicals.
- Directs off-loading operations for receipt of materials into the facility's storage and waste processing systems.
- Ensures the safe, effective treatment of wastes by providing: collection and analysis of waste samples from inbound trucks, and the treatment simulation of truck samples.
- Makes decisions consistent with waste profile data and facility operating permits.
- Determines batch clearance approvals for filtering of effluent.
- Collects post-treatment samples wastes to determine suitability for ultimate disposition of bulk quantities of treated waste.
- Notifies appropriate facility personnel of any maintenance requirements for plant and transportation equipment.
- Reviews and signs RCRA manifests.
- Ensures that all personnel abide by all safety rules and procedures.
- Trains facility personnel relating to processing procedures.
- Participates directly in emergency response operations relating to activities conducted at the facility's site and transportation activities, both on and off-site, which involve the facility's equipment and personnel.
- Directly supervises 2 or more employees as assigned.
- Carries out supervisory responsibilities in accordance with policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Performs other related duties as assigned.
MINIMUM QUALIFICATIONS:
- 3-5 years of progressively responsible experience.
- Knowledge of hazardous waste management.
PREFERRED QUALIFICATIONS:
- Knowledge of personnel management, operations, equipment, waste processing and recycling techniques.
- Knowledge of receiving, purchasing, work orders, special licenses, and DOT training.
- Demonstrates accuracy, thoroughness and attention to detail. Must be able to prioritize, stay focused and handle multiple, diverse responsibilities.
Pay Range:
The pay range for this position is $78,900.00 to $108,450.00* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired.
Bonus Plan Details (if applicable):
Bonus - Annual Incentive Plan Target, 10% Annual
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- 401(k) plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO)
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
Sustainability Innovation
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
RECENT RECOGNITION
- Barron’s 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Best-In-Class Indices
- Ethisphere’s World’s Most Ethical Companies
- Fortune World’s Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
Position Summary: The Operations Supervisor provides direct supervision for a specific work shift of all waste handling activities - including the sampling, analysis processing, documentation and disposition - which are received at or shipped from the facility. The Operations Supervisor ensures plant and personnel safety by enforcing safety procedures and providing training as required by plant management. Participates in the selection, development, and evaluation of team members to ensure the efficient operation of the function.
PRINCIPLE RESPONSIBILITIES:
- Supervises the activities of operations personnel.
- Supervises inventory compliance and the maintenance of supplies.
- Coordinates with vendors, transporters, and treatment facilities.
- Provides for housekeeping of all waste handling/processing areas of the plant and ensures the proper storage and handling of process chemicals.
- Directs off-loading operations for receipt of materials into the facility's storage and waste processing systems.
- Ensures the safe, effective treatment of wastes by providing: collection and analysis of waste samples from inbound trucks, and the treatment simulation of truck samples.
- Makes decisions consistent with waste profile data and facility operating permits.
- Determines batch clearance approvals for filtering of effluent.
- Collects post-treatment samples wastes to determine suitability for ultimate disposition of bulk quantities of treated waste.
- Notifies appropriate facility personnel of any maintenance requirements for plant and transportation equipment.
- Reviews and signs RCRA manifests.
- Ensures that all personnel abide by all safety rules and procedures.
- Trains facility personnel relating to processing procedures.
- Participates directly in emergency response operations relating to activities conducted at the facility's site and transportation activities, both on and off-site, which involve the facility's equipment and personnel.
- Directly supervises 2 or more employees as assigned.
- Carries out supervisory responsibilities in accordance with policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Performs other related duties as assigned.
MINIMUM QUALIFICATIONS:
- 3-5 years of progressively responsible experience.
- Knowledge of hazardous waste management.
PREFERRED QUALIFICATIONS:
- Knowledge of personnel management, operations, equipment, waste processing and recycling techniques.
- Knowledge of receiving, purchasing, work orders, special licenses, and DOT training.
- Demonstrates accuracy, thoroughness and attention to detail. Must be able to prioritize, stay focused and handle multiple, diverse responsibilities.
Pay Range:
The pay range for this position is $78,900.00 to $108,450.00* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired.
Bonus Plan Details (if applicable):
Bonus - Annual Incentive Plan Target, 10% Annual
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- 401(k) plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO)
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT: Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and communities.
- Committed to Serve: We go above and beyond to exceed our customers’ expectations.
- Environmentally Responsible: We take action to improve our environment.
- Driven: We deliver results in the right way.
- Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
Sustainability Innovation
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
RECENT RECOGNITION
- Barron’s 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Best-In-Class Indices
- Ethisphere’s World’s Most Ethical Companies
- Fortune World’s Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P Global
Customer Operations Manager Job Roles in Maryland
See all 79+ Customer Operations Manager Jobs in Maryland
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Search Customer Operations Manager Jobs in MarylandCustomer Operations Manager Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in Maryland?
Federal contractors and technology firms are among the most active sponsors in Maryland. Companies like Leidos, Booz Allen Hamilton, SAIC, and Marriott International have histories of sponsoring H-1B visa and other work visas for operations management roles. Life sciences and biotech firms concentrated in the Montgomery County corridor, including companies near the I-270 tech corridor, also sponsor operations leadership positions with some regularity.
Which visa types are most common for customer operations manager roles in Maryland?
The H-1B is the most common visa category for customer operations managers in Maryland, provided the role requires a bachelor's degree in a specific field such as business administration, operations management, or a related discipline. The L-1A is another option for managers transferring within a multinational company. TN visas are available to Canadian and Mexican citizens in qualifying management categories under the USMCA agreement.
How to find customer operations manager visa sponsorship jobs in Maryland?
Migrate Mate is built specifically to surface visa sponsorship jobs for international candidates, including customer operations manager roles in Maryland. You can filter by state and job category to see Maryland-specific openings at employers with documented sponsorship histories. Because sponsorship willingness varies significantly by employer, using a platform like Migrate Mate that focuses on sponsoring employers saves considerable time compared to applying broadly.
Which cities in Maryland have the most customer operations manager sponsorship jobs?
Baltimore is the largest hiring market for operations management in Maryland, with demand across healthcare systems, financial services, and logistics. The DC suburbs, particularly Bethesda, Rockville, and Silver Spring in Montgomery County, concentrate roles tied to federal contracting and technology firms. Columbia and Annapolis also have meaningful employer bases, particularly in financial services and government-adjacent industries that hire for customer-facing operations leadership.
Are there any Maryland-specific considerations for customer operations manager visa sponsorship?
Maryland's high concentration of federal contractors introduces one important consideration: some customer operations manager roles at those firms require security clearances, which are generally not accessible to candidates on temporary work visas. Roles tied to commercial operations, life sciences, or financial services are typically more accessible. Maryland's proximity to Washington, DC also means some employers operate under both federal and commercial frameworks, so confirming the specific business unit's sponsorship policy matters.
What is the prevailing wage for sponsored customer operations manager jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.