Customer Operations Manager Visa Sponsorship Jobs in Minnesota
Customer operations manager roles in Minnesota are concentrated in the Twin Cities metro, where companies like Target, UnitedHealth Group, and Ecolab regularly hire for operations leadership. Minneapolis and Saint Paul anchor most sponsorship activity, with emerging opportunities in Rochester tied to Mayo Clinic's sprawling health services operations and vendor ecosystem.
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INTRODUCTION
The Manager, Suitability leads a team within Enterprise Supervision and is accountable for providing strategic leadership, operational oversight, and subject matter expertise related to suitability supervision activities. This role ensures Thrivent’s insurance, securities, and investment advisory sales practices comply with applicable regulatory requirements while supporting business objectives and protecting the organization from regulatory, financial, and reputational risk. The manager partners closely with Supervision Leadership, Compliance, Legal, Field Leadership, and other stakeholders to deliver consistent, high-quality suitability outcomes. The role promotes a culture of accountability, continuous improvement, and client-centric decision-making aligned with Thrivent’s purpose, promise, and values.
DUTIES & RESPONSIBILITIES:
- Provide leadership and oversight of suitability review activities, ensuring consistent and risk-based application of regulatory and internal requirements.
- Establish performance expectations, goals, and metrics aligned with Enterprise Supervision objectives and Thrivent strategic priorities.
- Apply deep knowledge of insurance, securities, and investment advisory regulations to identify, assess, and mitigate regulatory, financial, and reputational risk.
- Evaluate the effectiveness of suitability controls and recommend enhancements in response to regulatory change, business evolution, or emerging risk.
- Partner with Legal, Compliance, Field Leadership, and other stakeholders on sales practice issues, special projects, and enterprise initiatives.
- Lead and coordinate responses to regulatory inquiries, examinations, and audits related to suitability supervision.
- Serve as a subject matter expert on suitability and regulatory risk matters, providing guidance and recommendations to leadership.
- Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.
- Models Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
This position interacts with individual contributors, managers, directors, and senior leaders across Thrivent; field leadership and advisors; internal partners including Compliance and Legal; and external vendors or consultants. The Manager, Suitability exercises influence through expert guidance, risk-based recommendations, and leadership on suitability and regulatory matters.
QUALIFICATIONS & SKILLS:
Required:
- College degree or equivalent work experience required.
- 10+ years working in the financial services industry and/or compliance related experience required.
- Extensive knowledge of FINRA/SEC/IA/MSRB rules and regulations and the ability to interpret and apply as required.
- Extensive level of understanding of financial services industry products (including life and annuities, mutual funds, equity, fixed income, options, margin, advisory, and alternative/complex products), best practices, and trends.
- Extensive leadership experience, including training, mentoring, and developing teammates.
- Strong analytical and technical skills, including experience with Excel, CoPilot, AI and financial services tools.
- Ability to act independently and take accountability for high-impact decisions.
- Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills.
- FINRA Series 4, 7, 24, 52 (for individuals that passed the Series 7 after 11/7/2011), 53, 66 or 63/65 required or obtained within 90 days of hire/transfer or a combination thereof as directed by the manager and dependent upon specific job responsibilities.
COMPENSATION
- Salary Range: $114,731.00 - $155,224.00 per year, which factors in various geographic regions.
Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
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Customer Operations Manager Job Roles in Minnesota
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Search Customer Operations Manager Jobs in MinnesotaCustomer Operations Manager Jobs in Minnesota: Frequently Asked Questions
Which companies in Minnesota sponsor visas for customer operations managers?
Large employers with established immigration programs are the most reliable sponsors. In Minnesota, that includes UnitedHealth Group, Target, Best Buy, Ecolab, and Medtronic. Mayo Clinic sponsors operations roles tied to its health system in Rochester. These companies have dedicated HR and legal teams experienced with H-1B visa and other work visa filings, making them more likely to support sponsorship for qualified candidates.
What visa types are most common for customer operations manager roles in Minnesota?
The H-1B is the most common visa for customer operations managers, provided the role requires a bachelor's degree in a specific field such as business administration, operations management, or a related discipline. The L-1A is relevant for managers transferring from a foreign affiliate of a Minnesota-based company. TN visa status applies to Canadian and Mexican nationals in qualifying management roles under USMCA.
Which cities in Minnesota have the most customer operations manager sponsorship jobs?
Minneapolis and Saint Paul account for the majority of sponsorship opportunities for customer operations managers in Minnesota. The broader Twin Cities metro, including suburbs like Eden Prairie, Minnetonka, and Plymouth, hosts significant corporate campuses from Target, UnitedHealth, and Medtronic. Rochester is a secondary market driven by Mayo Clinic's health operations. Smaller markets like Duluth and St. Cloud have limited sponsorship activity for this role.
How to find customer operations manager visa sponsorship jobs in Minnesota?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify customer operations manager roles in Minnesota where employers are open to sponsoring. Rather than sifting through thousands of general postings, you can focus on Twin Cities employers like UnitedHealth Group or Target that have active sponsorship programs. Searching by role and state on Migrate Mate surfaces relevant opportunities without the guesswork.
Are there any Minnesota-specific considerations for customer operations manager visa sponsorship?
Minnesota's Department of Employment and Economic Development publishes prevailing wage data that employers must reference when filing a Labor Condition Application for H-1B sponsorship. The Twin Cities' concentration of Fortune 500 headquarters means many employers have mature immigration programs, which can simplify the sponsorship process. The University of Minnesota and Carlson School of Management also feed talent pipelines into operations roles, so competition from locally trained candidates is a real factor.
What is the prevailing wage for sponsored customer operations manager jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.