Customer Operations Manager Visa Sponsorship Jobs in Alabama

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career—a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description

At Regions, the Bank Operations Reconcilement Specialist is responsible for the daily and weekly reconciliation of payments and transfers.

Primary Responsibilities

- Prepares daily and weekly reports to review all incoming transfers
- Ensures all open items are prioritized and reviewed
- Ensures all queries are logged and up to date in the appropriate systems
- Clarifies payment details to ensure appropriate funds allocation
- Notifies appropriate parties of non-receipts/rejections
- Takes corrective action on incorrect payments to reduce potential risk
- Assists in handling escalated issues/problems when necessary
- Provides advice and guidance to less experienced associates as needed
- Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

- High School Diploma or GED
- Two (2) years of related banking or operations experience

Skills And Competencies

- Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
- Ability to work in a fast-paced environment
- General knowledge of banking procedures
- Proficiency in Microsoft Office (Excel, Word, etc.)
- Strong verbal, written communication, and organizational skills
- Strong work ethic and self-motivation

Additional Skills And Competencies

- Team player with the ability to collaborate effectively with others
- Ability to work independently with minimal supervision
- Strong attention to detail
- Critical thinking and problem-solving skills
- Excellent time management skills

Work Schedule

Associates Will Have Regular Work Hours, Including Full Days In The Office, Three Or More Days a Week. Schedule As Follows:
Monday – Friday, 6:30 AM – 3:00 PM (30-minute lunch break)
- On-site: Tuesday, Wednesday, Thursday
- Remote: Monday and Friday

Training & On-Site Requirements

- Required on-site training for the first 90 days (Monday – Friday, 6:30 AM – 3:00 PM)
- Mandatory on-site presence during the first five (5) business days of each month

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

Location

Hoover, AL.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Minimum Job Range Target: $37,750.00 USD
Median $44,940.00 USD

Incentive Pay Plans

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

Location Details

Riverchase Operations Center

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.