Customer Operations Manager Visa Sponsorship Jobs in New Mexico
Customer operations manager roles in New Mexico are concentrated in Albuquerque, where healthcare networks like Presbyterian Healthcare Services, technology firms, and federal contractors maintain significant operations teams. Santa Fe and Las Cruces also host growing customer operations functions. Employers in this state do sponsor visas for qualified operations leaders, particularly through H-1B visa and TN visa pathways.
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Get Access To All JobsABOUT ASBURY
Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
ROLE AND RESPONSIBILITIES
The Regional Fixed Operations Director is responsible for monitoring and communicating Asbury requirements for fixed operations personnel, productivity, profits and Customer Satisfaction to the dealership personnel. This individual is tasked with recruiting, and training, when necessary, fixed management personnel for the dealerships in his/her region. He or she is also responsible for supervising dealership management in areas pertinent to manufacturer and dealership goals and procedures. The position also requires the ability to establish and maintain good working relationships with Asbury Management at all levels, dealership management and personnel, as well as members of his/her team. The RFOD visits the dealerships and departments in his/her region on a continual basis.
- Assure that dealership fixed management is focused on achieving the departmental goals set by Asbury and dealership management
- Monitor and instruct that all dealership activities are performed according to the applicable safety requirements and published procedures
- Assist dealership fixed management in forecasting goals and objectives for personnel, expenses, sales and profits
- Monitor that dealerships are operating within the Customer Satisfaction Index ratings set by Asbury and the Manufacturer
- Make recommendations to dealership management
- Actively encourages the recruitment of dealership management candidates from internal and external sources
- Assist dealership fixed operations in implementing and consistently performing accepted processes as determined by Asbury, dealership management and the manufacturer
- Monitor that receivable schedules are current and metrics are within Asbury guidelines for each dealership
- Ensure that reporting systems required by general management, Asbury and the manufacturer are maintained
- Hold Fixed Operations meetings within markets on a regular basis
- Monitor all regional warranty operations for factory compliance, plus timely and accurate claim filing
- Regularly review the pricing policies of the region’s service and parts operations for competitiveness and profitability
- Work with dealership General Management to assist in all segments of Fixed Operation’s personnel, processes and profitability
- Work effectively in cooperation with the National Parts Director and Collision Director
- Perform regular, periodic performance evaluations with dealership fixed management, monitor that dealership management is evaluating staff according to Asbury guidelines
BASIC QUALIFICATIONS
- Must have a minimum of at least 3-5 years Automotive experience
- Must have great interpersonal skills
- Must be attentive to detail
- Must be at least eighteen years of age
- Must have a valid Drivers License
- Must be able to pass pre-employment screening (background and drug)
COMPANY BENEFITS:
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
ABOUT ASBURY
Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
ROLE AND RESPONSIBILITIES
The Regional Fixed Operations Director is responsible for monitoring and communicating Asbury requirements for fixed operations personnel, productivity, profits and Customer Satisfaction to the dealership personnel. This individual is tasked with recruiting, and training, when necessary, fixed management personnel for the dealerships in his/her region. He or she is also responsible for supervising dealership management in areas pertinent to manufacturer and dealership goals and procedures. The position also requires the ability to establish and maintain good working relationships with Asbury Management at all levels, dealership management and personnel, as well as members of his/her team. The RFOD visits the dealerships and departments in his/her region on a continual basis.
- Assure that dealership fixed management is focused on achieving the departmental goals set by Asbury and dealership management
- Monitor and instruct that all dealership activities are performed according to the applicable safety requirements and published procedures
- Assist dealership fixed management in forecasting goals and objectives for personnel, expenses, sales and profits
- Monitor that dealerships are operating within the Customer Satisfaction Index ratings set by Asbury and the Manufacturer
- Make recommendations to dealership management
- Actively encourages the recruitment of dealership management candidates from internal and external sources
- Assist dealership fixed operations in implementing and consistently performing accepted processes as determined by Asbury, dealership management and the manufacturer
- Monitor that receivable schedules are current and metrics are within Asbury guidelines for each dealership
- Ensure that reporting systems required by general management, Asbury and the manufacturer are maintained
- Hold Fixed Operations meetings within markets on a regular basis
- Monitor all regional warranty operations for factory compliance, plus timely and accurate claim filing
- Regularly review the pricing policies of the region’s service and parts operations for competitiveness and profitability
- Work with dealership General Management to assist in all segments of Fixed Operation’s personnel, processes and profitability
- Work effectively in cooperation with the National Parts Director and Collision Director
- Perform regular, periodic performance evaluations with dealership fixed management, monitor that dealership management is evaluating staff according to Asbury guidelines
BASIC QUALIFICATIONS
- Must have a minimum of at least 3-5 years Automotive experience
- Must have great interpersonal skills
- Must be attentive to detail
- Must be at least eighteen years of age
- Must have a valid Drivers License
- Must be able to pass pre-employment screening (background and drug)
COMPANY BENEFITS:
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Customer Operations Manager Job Roles in New Mexico
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Search Customer Operations Manager Jobs in New MexicoCustomer Operations Manager Jobs in New Mexico: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in New Mexico?
Albuquerque-based employers with established visa sponsorship track records include Presbyterian Healthcare Services, Sandia National Laboratories, Intel (which operates a major facility in Rio Rancho), and Lumen Technologies. Federal contractors headquartered or operating in New Mexico also periodically sponsor customer operations managers, particularly when candidates bring specialized process management or technical credentials that are difficult to source locally.
Which visa types are most common for customer operations manager roles in New Mexico?
The H-1B is the most common visa category for customer operations managers in New Mexico, provided the role requires a specific bachelor's degree in a field like business administration, operations management, or a related discipline. Canadian and Mexican nationals may qualify for TN status under the USMCA treaty if their credentials align with the applicable professional category. L-1A is another pathway for managers transferring from a foreign affiliate of a U.S. employer.
Which cities in New Mexico have the most customer operations manager sponsorship jobs?
Albuquerque accounts for the majority of customer operations manager roles in New Mexico, given its concentration of healthcare systems, technology companies, and federal contractors. Rio Rancho, directly adjacent to Albuquerque, is notable for Intel's manufacturing and operations presence. Santa Fe has a smaller but active market driven by state government contractors and hospitality-adjacent operations. Las Cruces sees demand tied to New Mexico State University and regional logistics.
How to find customer operations manager visa sponsorship jobs in New Mexico?
Migrate Mate is the most direct way to find customer operations manager roles in New Mexico that come with visa sponsorship. The platform filters specifically for sponsored positions, saving you the work of screening out employers who won't support an H-1B or other work visa. You can browse current openings filtered to New Mexico and apply directly to verified sponsoring employers rather than guessing at sponsorship willingness from a general job listing.
Are there state-specific considerations for customer operations managers seeking visa sponsorship in New Mexico?
New Mexico's economy is heavily influenced by federal government contracts, defense, and research institutions like Sandia and Los Alamos National Laboratory, which means some operations roles may require security clearance eligibility, limiting sponsorship options for certain visa holders. The state's relatively smaller private-sector base means fewer total sponsoring employers compared to major metro states, but competition for sponsored roles can also be lower. University pipelines from University of New Mexico and New Mexico State University feed local talent into operations roles.
What is the prevailing wage for sponsored customer operations manager jobs in New Mexico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.