Customer Operations Manager Visa Sponsorship Jobs in New Mexico
Customer operations manager roles in New Mexico are concentrated in Albuquerque, where healthcare networks like Presbyterian Healthcare Services, technology firms, and federal contractors maintain significant operations teams. Santa Fe and Las Cruces also host growing customer operations functions. Employers in this state do sponsor visas for qualified operations leaders, particularly through H-1B visa and TN visa pathways.
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In this role, the Operations Manager will provide leadership and oversee all daily activities and personnel in the distribution center. This leader is responsible for the overall performance of the distribution operation, including safe and efficient Inbound Operations (Moves & Putaways), Outbound Operations (LTL & Small Parcel), light assembly operations, inventory control functions, location clean-up/maintenance, Cross-Functional Collaborations, and all other fulfillment operations to various other ASC distribution center locations and customers in North America.
How You Will Help:
- Develop and maintain a culture in which the safety of our associates is paramount to the success of the team. Ensure compliance with health, safety, and environmental regulations for the site.
- Lead the activities of warehouse personnel to maintain a smooth flow of work, plan for capacity, achieve customer delivery dates, and support company profitability.
- Lead daily distribution operations while meeting safety, quality, cost, and on-time shipping objectives. This involves improving operating efficiency, reducing costs, identifying unfavorable trends, and taking corrective action.
- Prepares daily management reports and reports required metrics on a timely basis.
- Manage day-to-day inside sales operations supporting oil & gas customers.
- Ensure accurate order entry, pricing, and customer satisfaction.
- Set clear performance expectations focused on execution, accuracy, and responsiveness.
- Serve as escalation point for inventory shortages, service issues, and order discrepancies.
- Coordinate with purchasing to manage stock levels, critical items, and long-lead products.
- Conduct objective evaluation of employee performance through regular performance reviews and provide training and direction to employees.
- Foster positive working relationships across functional areas. Responds proactively to performance concerns, discipline, employee complaints, and other employee relations matters.
- Provide training, equipment, and guidance to distribution center personnel.
- Communicate with other departments and management to resolve problems and expedite work.
- Make recommendations to management concerning employees and improvement of procedures and protocols.
- Oversee building and grounds maintenance.
- May perform other duties as assigned.
What You Will You Bring:
- 5-10 years of work experience in a distribution environment is required, preferred size of 100k square feet or more, with multiple shifts and powered industrial equipment.
- Ability to build high performing teams, coach and train employees, clear communications, collaborative environment, holding yourself accountable.
- Excellent problem-solving skills and leadership qualities; a hands-on leader with a passion for employees’ wellbeing, self-starter, team player, relationship builder and the ability to lead change.
- Knowledge of KPIs to involve but not limited to TPH, Inventory, Cycle Counting, RMA Mgmt., Dock to Stock.
- Embrace and lead safety culture through hands on application of tools and processes. Leadership oversight and enforcement of safety policies, procedures and initiatives as deployed.
- Ability to review data, analyze trends, identify opportunities for improvement through properly troubleshooting, or root cause analysis. Identify improvement plans supported with data analysis.
About ASC Engineered Solutions
Following the 2019 merger of Anvil International and Smith-Cooper International, the unified company relaunched in March 2021 as ASC Engineered Solutions. Under a single name and logo, ASC Engineered Solutions continues our focus on improving the customer experience every day and striving to deliver service excellence.
The evolved ASC Engineered Solutions brand reinforces a focus on what matters most to customers: quality. As a solutions provider, this quality is reflected in our precision-engineered products, support and knowledge. Our organization is a dependable strategic partner focused on its customers’ success.
ASC Engineered Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
Description
In this role, the Operations Manager will provide leadership and oversee all daily activities and personnel in the distribution center. This leader is responsible for the overall performance of the distribution operation, including safe and efficient Inbound Operations (Moves & Putaways), Outbound Operations (LTL & Small Parcel), light assembly operations, inventory control functions, location clean-up/maintenance, Cross-Functional Collaborations, and all other fulfillment operations to various other ASC distribution center locations and customers in North America.
How You Will Help:
- Develop and maintain a culture in which the safety of our associates is paramount to the success of the team. Ensure compliance with health, safety, and environmental regulations for the site.
- Lead the activities of warehouse personnel to maintain a smooth flow of work, plan for capacity, achieve customer delivery dates, and support company profitability.
- Lead daily distribution operations while meeting safety, quality, cost, and on-time shipping objectives. This involves improving operating efficiency, reducing costs, identifying unfavorable trends, and taking corrective action.
- Prepares daily management reports and reports required metrics on a timely basis.
- Manage day-to-day inside sales operations supporting oil & gas customers.
- Ensure accurate order entry, pricing, and customer satisfaction.
- Set clear performance expectations focused on execution, accuracy, and responsiveness.
- Serve as escalation point for inventory shortages, service issues, and order discrepancies.
- Coordinate with purchasing to manage stock levels, critical items, and long-lead products.
- Conduct objective evaluation of employee performance through regular performance reviews and provide training and direction to employees.
- Foster positive working relationships across functional areas. Responds proactively to performance concerns, discipline, employee complaints, and other employee relations matters.
- Provide training, equipment, and guidance to distribution center personnel.
- Communicate with other departments and management to resolve problems and expedite work.
- Make recommendations to management concerning employees and improvement of procedures and protocols.
- Oversee building and grounds maintenance.
- May perform other duties as assigned.
What You Will You Bring:
- 5-10 years of work experience in a distribution environment is required, preferred size of 100k square feet or more, with multiple shifts and powered industrial equipment.
- Ability to build high performing teams, coach and train employees, clear communications, collaborative environment, holding yourself accountable.
- Excellent problem-solving skills and leadership qualities; a hands-on leader with a passion for employees’ wellbeing, self-starter, team player, relationship builder and the ability to lead change.
- Knowledge of KPIs to involve but not limited to TPH, Inventory, Cycle Counting, RMA Mgmt., Dock to Stock.
- Embrace and lead safety culture through hands on application of tools and processes. Leadership oversight and enforcement of safety policies, procedures and initiatives as deployed.
- Ability to review data, analyze trends, identify opportunities for improvement through properly troubleshooting, or root cause analysis. Identify improvement plans supported with data analysis.
About ASC Engineered Solutions
Following the 2019 merger of Anvil International and Smith-Cooper International, the unified company relaunched in March 2021 as ASC Engineered Solutions. Under a single name and logo, ASC Engineered Solutions continues our focus on improving the customer experience every day and striving to deliver service excellence.
The evolved ASC Engineered Solutions brand reinforces a focus on what matters most to customers: quality. As a solutions provider, this quality is reflected in our precision-engineered products, support and knowledge. Our organization is a dependable strategic partner focused on its customers’ success.
ASC Engineered Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
Customer Operations Manager Job Roles in New Mexico
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Search Customer Operations Manager Jobs in New MexicoCustomer Operations Manager Jobs in New Mexico: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in New Mexico?
Albuquerque-based employers with established visa sponsorship track records include Presbyterian Healthcare Services, Sandia National Laboratories, Intel (which operates a major facility in Rio Rancho), and Lumen Technologies. Federal contractors headquartered or operating in New Mexico also periodically sponsor customer operations managers, particularly when candidates bring specialized process management or technical credentials that are difficult to source locally.
Which visa types are most common for customer operations manager roles in New Mexico?
The H-1B is the most common visa category for customer operations managers in New Mexico, provided the role requires a specific bachelor's degree in a field like business administration, operations management, or a related discipline. Canadian and Mexican nationals may qualify for TN status under the USMCA treaty if their credentials align with the applicable professional category. L-1A is another pathway for managers transferring from a foreign affiliate of a U.S. employer.
Which cities in New Mexico have the most customer operations manager sponsorship jobs?
Albuquerque accounts for the majority of customer operations manager roles in New Mexico, given its concentration of healthcare systems, technology companies, and federal contractors. Rio Rancho, directly adjacent to Albuquerque, is notable for Intel's manufacturing and operations presence. Santa Fe has a smaller but active market driven by state government contractors and hospitality-adjacent operations. Las Cruces sees demand tied to New Mexico State University and regional logistics.
How to find customer operations manager visa sponsorship jobs in New Mexico?
Migrate Mate is the most direct way to find customer operations manager roles in New Mexico that come with visa sponsorship. The platform filters specifically for sponsored positions, saving you the work of screening out employers who won't support an H-1B or other work visa. You can browse current openings filtered to New Mexico and apply directly to verified sponsoring employers rather than guessing at sponsorship willingness from a general job listing.
Are there state-specific considerations for customer operations managers seeking visa sponsorship in New Mexico?
New Mexico's economy is heavily influenced by federal government contracts, defense, and research institutions like Sandia and Los Alamos National Laboratory, which means some operations roles may require security clearance eligibility, limiting sponsorship options for certain visa holders. The state's relatively smaller private-sector base means fewer total sponsoring employers compared to major metro states, but competition for sponsored roles can also be lower. University pipelines from University of New Mexico and New Mexico State University feed local talent into operations roles.
What is the prevailing wage for sponsored customer operations manager jobs in New Mexico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.