Customer Operations Manager Visa Sponsorship Jobs in New Mexico
Customer operations manager roles in New Mexico are concentrated in Albuquerque, where healthcare networks like Presbyterian Healthcare Services, technology firms, and federal contractors maintain significant operations teams. Santa Fe and Las Cruces also host growing customer operations functions. Employers in this state do sponsor visas for qualified operations leaders, particularly through H-1B visa and TN visa pathways.
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Get Access To All JobsIT Project Mgr 3
Requisition ID req38301
Working Title IT Project Mgr 3
Position Grade 14
Position Summary
UNM Information Technologies is seeking a highly qualified and experienced Enterprise Project Manager. Qualified individuals will be expected to lead and manage the development of large technology projects with direct impact on the core enterprise operations and processes of the University and provide mentoring and support to UNM staff using the PMO’s methodology and tools.
Project Managers work with Directors and managers to align projects to meet business and IT needs and with managers and staff across the University to drive adoption of best practices that improve our return on technology investment.
Strong skills are required in project management, business analysis, system development life cycle, cost and quality management, team building, conflict resolution, problem solving and organizational change management.
The candidate must have demonstrated experience with technology projects in a large and complex organization, and in implementation of technical services that conform to the Information Technology Infrastructure Library.
Knowledge of current trends and developments in information technology, and an understanding of information requirements of a major research university are required.
See the Position Description for additional information.
Conditions of Employment
* Specialty licensure/certification may be required, as specified by the department.
* Successful candidate may be subject to a criminal background check prior to starting work.
* Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
Minimum Qualifications
Bachelor's degree; at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.
Preferred Qualifications
* Project Management Institute certification in Project Management
* Experience with agile or extreme PM methodology
* Experience with System Development Life Cycles
* Certification in ITIL
* Understanding of IT architecture
* Experience at a public higher education institution
* Training
Additional Requirements
Applications need to include a complete professional work history with dates and hours worked.
Campus Main - Albuquerque, NM
Department IT Project Management Office (PMO) (316A)
Employment Type Staff
Staff Type Regular - Full-Time
Status Exempt
Pay Monthly: $4,924.40 - $7,046.00
Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required Yes
For Best Consideration Date 11/2/2026
Eligible for Hiring Incentive
Eligible for Remote Work Yes
Eligible for Remote Work Statement
This position is open to hybrid remote work arrangement that allows an employee to work on a part-time basis at an alternate location other than a UNM worksite.
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Include Resume/UNMJobs application and Cover Letter. Examples include specific writing samples etc. Applicants submitting incomplete application packages may not be considered for interview.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
IT Project Mgr 3
Requisition ID req38301
Working Title IT Project Mgr 3
Position Grade 14
Position Summary
UNM Information Technologies is seeking a highly qualified and experienced Enterprise Project Manager. Qualified individuals will be expected to lead and manage the development of large technology projects with direct impact on the core enterprise operations and processes of the University and provide mentoring and support to UNM staff using the PMO’s methodology and tools.
Project Managers work with Directors and managers to align projects to meet business and IT needs and with managers and staff across the University to drive adoption of best practices that improve our return on technology investment.
Strong skills are required in project management, business analysis, system development life cycle, cost and quality management, team building, conflict resolution, problem solving and organizational change management.
The candidate must have demonstrated experience with technology projects in a large and complex organization, and in implementation of technical services that conform to the Information Technology Infrastructure Library.
Knowledge of current trends and developments in information technology, and an understanding of information requirements of a major research university are required.
See the Position Description for additional information.
Conditions of Employment
* Specialty licensure/certification may be required, as specified by the department.
* Successful candidate may be subject to a criminal background check prior to starting work.
* Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
Minimum Qualifications
Bachelor's degree; at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.
Preferred Qualifications
* Project Management Institute certification in Project Management
* Experience with agile or extreme PM methodology
* Experience with System Development Life Cycles
* Certification in ITIL
* Understanding of IT architecture
* Experience at a public higher education institution
* Training
Additional Requirements
Applications need to include a complete professional work history with dates and hours worked.
Campus Main - Albuquerque, NM
Department IT Project Management Office (PMO) (316A)
Employment Type Staff
Staff Type Regular - Full-Time
Status Exempt
Pay Monthly: $4,924.40 - $7,046.00
Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required Yes
For Best Consideration Date 11/2/2026
Eligible for Hiring Incentive
Eligible for Remote Work Yes
Eligible for Remote Work Statement
This position is open to hybrid remote work arrangement that allows an employee to work on a part-time basis at an alternate location other than a UNM worksite.
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Include Resume/UNMJobs application and Cover Letter. Examples include specific writing samples etc. Applicants submitting incomplete application packages may not be considered for interview.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
Customer Operations Manager Job Roles in New Mexico
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Search Customer Operations Manager Jobs in New MexicoCustomer Operations Manager Jobs in New Mexico: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in New Mexico?
Albuquerque-based employers with established visa sponsorship track records include Presbyterian Healthcare Services, Sandia National Laboratories, Intel (which operates a major facility in Rio Rancho), and Lumen Technologies. Federal contractors headquartered or operating in New Mexico also periodically sponsor customer operations managers, particularly when candidates bring specialized process management or technical credentials that are difficult to source locally.
Which visa types are most common for customer operations manager roles in New Mexico?
The H-1B is the most common visa category for customer operations managers in New Mexico, provided the role requires a specific bachelor's degree in a field like business administration, operations management, or a related discipline. Canadian and Mexican nationals may qualify for TN status under the USMCA treaty if their credentials align with the applicable professional category. L-1A is another pathway for managers transferring from a foreign affiliate of a U.S. employer.
Which cities in New Mexico have the most customer operations manager sponsorship jobs?
Albuquerque accounts for the majority of customer operations manager roles in New Mexico, given its concentration of healthcare systems, technology companies, and federal contractors. Rio Rancho, directly adjacent to Albuquerque, is notable for Intel's manufacturing and operations presence. Santa Fe has a smaller but active market driven by state government contractors and hospitality-adjacent operations. Las Cruces sees demand tied to New Mexico State University and regional logistics.
How to find customer operations manager visa sponsorship jobs in New Mexico?
Migrate Mate is the most direct way to find customer operations manager roles in New Mexico that come with visa sponsorship. The platform filters specifically for sponsored positions, saving you the work of screening out employers who won't support an H-1B or other work visa. You can browse current openings filtered to New Mexico and apply directly to verified sponsoring employers rather than guessing at sponsorship willingness from a general job listing.
Are there state-specific considerations for customer operations managers seeking visa sponsorship in New Mexico?
New Mexico's economy is heavily influenced by federal government contracts, defense, and research institutions like Sandia and Los Alamos National Laboratory, which means some operations roles may require security clearance eligibility, limiting sponsorship options for certain visa holders. The state's relatively smaller private-sector base means fewer total sponsoring employers compared to major metro states, but competition for sponsored roles can also be lower. University pipelines from University of New Mexico and New Mexico State University feed local talent into operations roles.
What is the prevailing wage for sponsored customer operations manager jobs in New Mexico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.