Customer Operations Manager Visa Sponsorship Jobs in Kansas

Location:

11501 Outlook Street, Overland Park Kansas

Job Summary

• Examine and monitor the covenant requirements in loan documents and evaluate loan compliance.

Job Functions

• Review, analyze, and interpret loan documents
• Calculate property-level performance metrics based on borrower-provided financial statements in a manner in accordance with the loan documents
• Correspond with Account Managers, Surveillance Analysts, and other internal groups to receive required documentations as outlined in the loan documents. As well as to communicate and escalate any non-compliance scenarios
• Input and maintain loan collateral data in the loan servicing system
• Accurately scrub and implement new deals/securitizations to identify all covenants and also ensure proper thresholds and calculations are continuously being met in accordance with the loan agreement
• Monitor assigned portfolio to ensure compliance with loan agreements

Required Qualifications

• Four-year college degree and/or equivalent experience
• Proficiency in reading and interpreting loan documents
• Excellent verbal and written communication skills, as well as a high degree of analytical skills
• Overall knowledge of commercial underwriting
• Knowledge of operating statement review and interpretation

Preferred Qualifications

• Background in real estate servicing or transactions, accounting/auditing, or commercial loan underwriting. Efficient in the use of word processing, spreadsheet, and email software. Such as Microsoft Word, Excel and Outlook

Equipment Used

• Company provided computer
• Standard office equipment (phone, fax, copier, calculator)
• Software: Microsoft Word, Excel, and Outlook

Training Required

• On-the-job training program
• Continuing and ongoing training as needed

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

Work Location Category

• Hybrid (2+ days)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $52,000.00 - $80,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 08/28/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.