Customer Operations Manager Visa Sponsorship Jobs in Missouri
Missouri's customer operations manager roles are concentrated in St. Louis and Kansas City, where major employers like Centene, Edward Jones, Cerner (Oracle Health), and Emerson Electric hire for operations leadership. Financial services, healthcare technology, and logistics companies across the state have an established track record of sponsoring work visas for qualified candidates in this role.
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Get Access To All JobsLocation
ST. LOUIS, MO 63130
Scheduled Hours
40
Position Summary
The Manager, Campus Grounds & Public Realm is responsible for managing the day-to-day operations, maintenance, and improvement of the University's exterior campus environments. As part of Enterprise Physical Operations (EPO), this position oversees contracted grounds services, coordinates landscape and public realm improvement projects, and supports the maintenance, safety, sustainability, functionality, and appearance of campus grounds, landscapes, streetscapes, hardscapes, and other exterior assets.
Supporting either the Medical Campus/Public Realm or the Danforth Campus, Arboretum, and satellite locations, the Manager coordinates maintenance activities, administers service contracts, manages assigned projects and budgets, and works collaboratively with campus stakeholders to ensure a safe, attractive, and well-maintained campus environment. The position supports departmental goals through effective operational management, sustainability, project coordination, and continuous process improvement.
Job Description
Primary Duties & Responsibilities:
Campus Grounds, Arboretum & Public Realm Stewardship:
- Plans, coordinates, and oversees the daily maintenance and operation of campus grounds, landscapes, streetscapes, hardscapes, irrigation systems, and other public realm assets within assigned areas.
- Develops seasonal work plans and maintenance schedules to support operational priorities and maintain campus appearance, safety, sustainability, and functionality.
- Conducts routine inspections to evaluate asset condition, identify maintenance needs, and ensure contractor performance meets established standards.
- Supports implementation of University landscape, Level III Arboretum, public realm, and maintenance standards and recommends operational improvements to enhance efficiency and service quality.
Contract Administration & Budget Management:
- Develops scopes of work for contracted services and oversees contractor performance for grounds maintenance, irrigation, landscaping, tree care, snow removal, and related services.
- Reviews contractor work, approves invoices, monitors expenditures, and assists with the development and administration of operating and project budgets.
- Identifies opportunities to improve operational efficiency, enhance service delivery, and responsibly manage University resources.
Project Coordination:
- Coordinates landscape, grounds, hardscape, arboretum, parking lots, and public realm improvement projects from planning through completion.
- Works closely with architects, engineers, project managers, contractors, and internal stakeholders to coordinate project activities, minimize operational impacts, and ensure projects are completed in accordance with University standards.
- Coordinates restoration of campus grounds following construction activities and supports implementation of campus improvement initiatives.
- Identifies maintenance and renewal needs and provides recommendations for future capital improvement planning.
Landscape & Arboriculture:
- Coordinates landscape maintenance and enhancement activities to promote healthy, sustainable, and attractive campus environments.
- Oversees stewardship of the University's accredited arboretum and supports arboretum initiatives through tree inventory management, planting programs, and maintenance coordination.
- Works collaboratively with academic partners and campus stakeholders to support educational opportunities, sustainability initiatives, and public engagement related to campus landscapes and the arboretum.
Collaboration & Customer Service:
- Serves as the primary operational contact for campus grounds and public realm activities within assigned areas.
- Coordinates with departments, schools, University stakeholders, healthcare partners, contractors, and consultants to support campus operations, construction activities, special events, and maintenance projects.
- Responds to service requests and stakeholder concerns and develops practical solutions that support operational needs and customer satisfaction.
Continuous Improvement:
- Supports departmental initiatives to improve operational effectiveness, sustainability, and service delivery.
- Utilizes work management systems, asset information, inspections, and performance data to monitor operations and identify opportunities for improvement.
- Assists with the implementation of departmental policies, procedures, and best practices related to grounds and public realm maintenance.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions:
- Work environment includes 60% office environment and 40% work in the field, which is typically outside.
- Alternative work schedules that may include weekends, evenings, or early mornings.
- On-call and on-site, especially during inclement weather.
Physical Effort:
- Requires travel throughout assigned campuses and satellite locations.
- Requires routine outdoor inspections and the ability to walk long distances, climb stairs, navigate uneven terrain, and work in varying weather conditions.
- Participates in emergency response activities, including weather-related events, snow and ice operations, and other campus emergencies, with availability outside normal business hours as needed.
- Repetitive wrist, hand or finger movement.
Equipment:
- Office equipment.
- Must have reliable transportation and a valid driver's license with a clean driving record.
- Operate a motor vehicle and maintain a MO Class E or IL Class D drivers' license.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Certifications /Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
No specific work experience is required for this position.
Skills:
Not Applicable
Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.
More About This Job
Preferred Qualifications:
- Bachelor's degree in Landscape Architecture, Horticulture, Forestry, Civil Engineering, Construction Management, Facilities Management, Environmental Science, or a related field.
- Experience in higher education, healthcare, municipal, or institutional campus environments.
- Experience overseeing complex landscape or public realm improvement programs.
- Professional certifications such as ISA Certified Arborist, Certified Grounds Manager, Landscape Architect, PMP, or related credentials.
- Experience with GIS, asset management systems, irrigation management technologies, or computerized maintenance management systems (CMMS).
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
Relevant Experience (5 Years)
Skills:
Arboriculture, Budget Administration, Capital Project Management, Civil Engineering Projects, Commercial Contract Management, Condition Assessment, Critical Thinking, Effective Written Communication, Environmental Conservation, Environmental Sustainability, Grounds Maintenance, Hardscape Design, Horticulture, Interpersonal Communication, Landscape Irrigation, Landscape Management, Leadership, Microsoft Office, Oral Communications, Organizational Effectiveness, Organizational Strategic Planning, Prioritization, Problem Solving, Relationship Management, Risk Management and Mitigation
Grade
G13
Salary Range
$65,900.00 - $112,700.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Location
ST. LOUIS, MO 63130
Scheduled Hours
40
Position Summary
The Manager, Campus Grounds & Public Realm is responsible for managing the day-to-day operations, maintenance, and improvement of the University's exterior campus environments. As part of Enterprise Physical Operations (EPO), this position oversees contracted grounds services, coordinates landscape and public realm improvement projects, and supports the maintenance, safety, sustainability, functionality, and appearance of campus grounds, landscapes, streetscapes, hardscapes, and other exterior assets.
Supporting either the Medical Campus/Public Realm or the Danforth Campus, Arboretum, and satellite locations, the Manager coordinates maintenance activities, administers service contracts, manages assigned projects and budgets, and works collaboratively with campus stakeholders to ensure a safe, attractive, and well-maintained campus environment. The position supports departmental goals through effective operational management, sustainability, project coordination, and continuous process improvement.
Job Description
Primary Duties & Responsibilities:
Campus Grounds, Arboretum & Public Realm Stewardship:
- Plans, coordinates, and oversees the daily maintenance and operation of campus grounds, landscapes, streetscapes, hardscapes, irrigation systems, and other public realm assets within assigned areas.
- Develops seasonal work plans and maintenance schedules to support operational priorities and maintain campus appearance, safety, sustainability, and functionality.
- Conducts routine inspections to evaluate asset condition, identify maintenance needs, and ensure contractor performance meets established standards.
- Supports implementation of University landscape, Level III Arboretum, public realm, and maintenance standards and recommends operational improvements to enhance efficiency and service quality.
Contract Administration & Budget Management:
- Develops scopes of work for contracted services and oversees contractor performance for grounds maintenance, irrigation, landscaping, tree care, snow removal, and related services.
- Reviews contractor work, approves invoices, monitors expenditures, and assists with the development and administration of operating and project budgets.
- Identifies opportunities to improve operational efficiency, enhance service delivery, and responsibly manage University resources.
Project Coordination:
- Coordinates landscape, grounds, hardscape, arboretum, parking lots, and public realm improvement projects from planning through completion.
- Works closely with architects, engineers, project managers, contractors, and internal stakeholders to coordinate project activities, minimize operational impacts, and ensure projects are completed in accordance with University standards.
- Coordinates restoration of campus grounds following construction activities and supports implementation of campus improvement initiatives.
- Identifies maintenance and renewal needs and provides recommendations for future capital improvement planning.
Landscape & Arboriculture:
- Coordinates landscape maintenance and enhancement activities to promote healthy, sustainable, and attractive campus environments.
- Oversees stewardship of the University's accredited arboretum and supports arboretum initiatives through tree inventory management, planting programs, and maintenance coordination.
- Works collaboratively with academic partners and campus stakeholders to support educational opportunities, sustainability initiatives, and public engagement related to campus landscapes and the arboretum.
Collaboration & Customer Service:
- Serves as the primary operational contact for campus grounds and public realm activities within assigned areas.
- Coordinates with departments, schools, University stakeholders, healthcare partners, contractors, and consultants to support campus operations, construction activities, special events, and maintenance projects.
- Responds to service requests and stakeholder concerns and develops practical solutions that support operational needs and customer satisfaction.
Continuous Improvement:
- Supports departmental initiatives to improve operational effectiveness, sustainability, and service delivery.
- Utilizes work management systems, asset information, inspections, and performance data to monitor operations and identify opportunities for improvement.
- Assists with the implementation of departmental policies, procedures, and best practices related to grounds and public realm maintenance.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions:
- Work environment includes 60% office environment and 40% work in the field, which is typically outside.
- Alternative work schedules that may include weekends, evenings, or early mornings.
- On-call and on-site, especially during inclement weather.
Physical Effort:
- Requires travel throughout assigned campuses and satellite locations.
- Requires routine outdoor inspections and the ability to walk long distances, climb stairs, navigate uneven terrain, and work in varying weather conditions.
- Participates in emergency response activities, including weather-related events, snow and ice operations, and other campus emergencies, with availability outside normal business hours as needed.
- Repetitive wrist, hand or finger movement.
Equipment:
- Office equipment.
- Must have reliable transportation and a valid driver's license with a clean driving record.
- Operate a motor vehicle and maintain a MO Class E or IL Class D drivers' license.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Certifications /Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
No specific work experience is required for this position.
Skills:
Not Applicable
Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.
More About This Job
Preferred Qualifications:
- Bachelor's degree in Landscape Architecture, Horticulture, Forestry, Civil Engineering, Construction Management, Facilities Management, Environmental Science, or a related field.
- Experience in higher education, healthcare, municipal, or institutional campus environments.
- Experience overseeing complex landscape or public realm improvement programs.
- Professional certifications such as ISA Certified Arborist, Certified Grounds Manager, Landscape Architect, PMP, or related credentials.
- Experience with GIS, asset management systems, irrigation management technologies, or computerized maintenance management systems (CMMS).
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
Relevant Experience (5 Years)
Skills:
Arboriculture, Budget Administration, Capital Project Management, Civil Engineering Projects, Commercial Contract Management, Condition Assessment, Critical Thinking, Effective Written Communication, Environmental Conservation, Environmental Sustainability, Grounds Maintenance, Hardscape Design, Horticulture, Interpersonal Communication, Landscape Irrigation, Landscape Management, Leadership, Microsoft Office, Oral Communications, Organizational Effectiveness, Organizational Strategic Planning, Prioritization, Problem Solving, Relationship Management, Risk Management and Mitigation
Grade
G13
Salary Range
$65,900.00 - $112,700.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Customer Operations Manager Job Roles in Missouri
See all 78+ Customer Operations Manager Jobs in Missouri
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Search Customer Operations Manager Jobs in MissouriCustomer Operations Manager Jobs in Missouri: Frequently Asked Questions
Which companies in Missouri sponsor visas for customer operations managers?
St. Louis-based companies like Centene, Edward Jones, and Emerson Electric, along with Kansas City employers such as Cerner (now Oracle Health) and H&R Block, have sponsored work visas for operations management roles. Healthcare technology firms and financial services companies in Missouri tend to have dedicated immigration support programs, making them more likely to sponsor qualified international candidates for customer operations manager positions.
Which visa types are most common for customer operations manager roles in Missouri?
The H-1B visa is the most common visa category for customer operations managers in Missouri, provided the role requires a bachelor's degree in a specific field such as business administration, operations management, or a related discipline. Some candidates with multinational employer backgrounds may qualify for an L-1A intracompany transferee visa if moving from an overseas affiliate. The O-1 visa is an option for candidates with documented exceptional achievement in their field.
Which cities in Missouri have the most customer operations manager sponsorship jobs?
St. Louis and Kansas City account for the majority of customer operations manager visa sponsorship activity in Missouri. St. Louis draws heavily from healthcare, financial services, and manufacturing sectors, while Kansas City's growth in tech-enabled services and logistics has expanded sponsorship opportunities. Columbia and Springfield have a smaller but present share of roles, often tied to regional healthcare systems and business services companies.
How to find customer operations manager visa sponsorship jobs in Missouri?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer operations manager roles in Missouri without sorting through positions that won't support work authorization. The platform surfaces employers in St. Louis, Kansas City, and other Missouri cities who are actively hiring and open to sponsoring H-1B or other work visas for operations management candidates, saving significant time in your search.
Are there any Missouri-specific considerations for customer operations manager sponsorship candidates?
Missouri employers sponsoring H-1B workers for customer operations manager roles must file a Labor Condition Application with the Department of Labor certifying that the offered wage meets the prevailing wage for the occupation and location. St. Louis and Kansas City have different prevailing wage benchmarks due to cost-of-living differences. Missouri's strong university pipeline from Washington University in St. Louis and University of Missouri also means some employers are familiar with OPT-to-H-1B transitions for operations roles.
What is the prevailing wage for sponsored customer operations manager jobs in Missouri?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.