Customer Operations Manager Visa Sponsorship Jobs in Kentucky
Customer operations manager roles in Kentucky are concentrated in Louisville's logistics and healthcare sectors, with major employers like Humana, UPS, and LG&E operating shared services and customer experience centers. Lexington and Cincinnati-adjacent Northern Kentucky also generate demand, particularly in manufacturing support and regional distribution operations where international candidates with relevant experience pursue visa sponsorship.
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
- Overall store management, supervision, and policy implementation
- Sales and inventory management
- Employee staffing, training, and development
- Financial management
- Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
-
Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement -
Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications
- Deductive reasoning ability, advanced analytical skills and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail manager or supervisor
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$19.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 06/10/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
- Overall store management, supervision, and policy implementation
- Sales and inventory management
- Employee staffing, training, and development
- Financial management
- Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
-
Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement -
Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications
- Deductive reasoning ability, advanced analytical skills and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail manager or supervisor
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$19.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 06/10/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Customer Operations Manager Job Roles in Kentucky
See all 133+ Customer Operations Manager Jobs in Kentucky
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Search Customer Operations Manager Jobs in KentuckyCustomer Operations Manager Jobs in Kentucky: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in Kentucky?
Louisville-based employers are the most active sponsors for customer operations manager roles in Kentucky. Humana and Kindred Healthcare hire for customer operations leadership within their health services divisions. UPS and Amazon have significant operations and logistics management presence in the state. Manufacturers like Toyota (Georgetown) and Lexmark (Lexington) also sponsor operations management roles, particularly when candidates bring specialized process improvement or customer service technology experience.
Which visa types are most common for customer operations manager roles in Kentucky?
The H-1B is the most common visa for customer operations managers in Kentucky, provided the role requires a bachelor's degree in a specific field such as business administration, operations management, or a related discipline. Some candidates with multinational employer relationships may qualify for an L-1A if transferring from a foreign affiliate. Australians should also consider the E-3 visa, which follows a similar specialty occupation standard but has no lottery.
Which cities in Kentucky have the most customer operations manager sponsorship jobs?
Louisville accounts for the largest share of customer operations manager positions in Kentucky, driven by its concentration of healthcare, logistics, and financial services employers. Lexington is the second-strongest market, supported by manufacturing operations and regional corporate offices. Northern Kentucky cities like Covington and Florence benefit from proximity to Cincinnati and host distribution centers and shared services operations that regularly hire for operations management roles.
How to find customer operations manager visa sponsorship jobs in Kentucky?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find customer operations manager roles in Kentucky without sorting through positions that won't support international candidates. You can filter by state and role to surface active openings from employers like Humana, UPS, and regional manufacturers. Migrate Mate's listings are focused on employers who have a documented history of sponsoring work visas for operations management talent.
Are there state-specific considerations for customer operations manager visa sponsorship in Kentucky?
Kentucky's prevailing wage requirements for H-1B customer operations manager roles are determined by the Department of Labor's Standard Occupational Classification system, typically under General and Operations Managers. Because Louisville and Lexington have distinct wage determinations from rural Kentucky counties, employers must file Labor Condition Applications reflecting the specific worksite location. Candidates placed at Toyota's Georgetown facility or UPS's Louisville hub will see wage benchmarks tied to those specific metro areas.
What is the prevailing wage for sponsored customer operations manager jobs in Kentucky?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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