Customer Operations Manager Visa Sponsorship Jobs in New Hampshire
New Hampshire's customer operations manager roles are concentrated among technology firms in Manchester and Nashua, as well as financial services and healthcare organizations along the southern corridor. Companies like Oracle, BAE Systems, and Segra have established operations in the state, creating sponsorship opportunities for qualified international candidates in this management-level function.
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Get Access To All JobsINTRODUCTION
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
ROLE AND RESPONSIBILITIES
As Manager, Sales Development Operations, you will be the operational partner to the Head of Global Sales Development and SDR Managers, helping the global SDR organization run efficiently every day while building the capabilities needed for the future. You will connect people, process, data, technology, reporting, and AI so SDRs and managers can focus on execution, coaching, and pipeline creation. This is a strategic and hands-on role. You will translate frontline needs into practical workflows, clear operating standards, trusted reporting, connected systems, and responsive support across North America and the UK. You will own the roadmap for the SDR technology ecosystem while staying close to the day-to-day needs of the team, including lead and account flow, system access, reporting, process questions, adoption, and issue resolution. You will establish and lead an SDR Operations Center of Excellence that creates consistency without slowing the business down. The Center of Excellence will bring together intake and prioritization, process ownership, documentation, training, governance, adoption, and continuous improvement. You will lead two direct reports, one based in North America and one based in the UK, to provide dependable regional coverage and a consistent global service model.
How You’ll Contribute:
- Serve as the primary operational partner to the Head of Global Sales Development and SDR Managers, maintaining a clear view of team priorities, operational pain points, and day-to-day support needs.
- Build and run an SDR Operations Center of Excellence that provides clear ownership, service standards, intake and prioritization, documentation, training, governance, and continuous improvement.
- Lead day-to-day SDR operational support across North America and the UK, ensuring requests and issues are captured, prioritized, routed, resolved, documented, and communicated consistently.
- Own and improve core SDR workflows, including lead and account routing, assignment, ownership changes, handoffs, recycling, attribution, territory updates, tool access, and exception management.
- Map how SDR tools, data, and processes connect end to end, identify gaps or duplicate work, and design simpler workflows that reduce manual effort and improve speed, quality, and adoption.
- Ensure SDRs and SDR Managers have accurate, accessible, and actionable reporting for daily execution, coaching, performance, pipeline, capacity, account coverage, and conversion.
- Own SDR business requirements and governance for Salesforce workflows, fields, dashboards, and reports, partnering with Data and Reporting, IT, Marketing Integration, and Sales Operations on delivery and data quality.
- Serve as business owner for the SDR technology ecosystem, including Salesforce, Nooks, Clay, ZoomInfo, Cognism, LinkedIn Sales Navigator, data providers, and related AI and automation capabilities.
- Own the Nooks operating model, administration, adoption, and optimization across sequencing, calling, coaching, and workflow management.
- Lead Clay strategy, governance, intake, prioritization, and delivery for SDR use cases, while coordinating dependencies with Marketing, Sales, Data, IT, and Salesforce.
- Apply AI and automation to clearly defined SDR and manager needs, including research, targeting, prioritization, enrichment, sequencing, calling, coaching, qualification, handoff, and reporting.
- Create a practical governance model for AI and automation that covers use-case intake, business value, testing, risk, documentation, adoption, measurement, and scale-adjust-stop decisions.
- Develop and maintain global operating standards, SLAs, process maps, playbooks, release communications, training resources, and adoption plans so changes are understood and used consistently.
- Establish regular feedback loops with SDRs and managers to identify friction, evaluate whether workflows are working, and prioritize improvements based on business impact.
- Lead and develop two direct reports, setting clear priorities, accountability, service standards, regional coverage, and growth expectations.
- Manage vendor relationships, platform roadmaps, investment recommendations, licenses, adoption, and value realization for the SDR technology portfolio.
BASIC QUALIFICATIONS
- 7+ years of experience in Sales Development Operations, Revenue Operations, Marketing Operations, Demand Generation Operations, or a related B2B technology environment.
- Proven experience supporting SDR or sales teams through both day-to-day operations and larger process, reporting, systems, or AI transformation initiatives.
- Strong understanding of frontline SDR and manager workflows, including lead and account management, routing, handoffs, data quality, reporting, coaching, and pipeline processes.
- Deep expertise with Salesforce and modern GTM technology, with hands-on experience translating business needs into workflows, dashboards, documentation, and scalable operating processes.
- Experience connecting multiple tools and data sources into clear end-to-end workflows and improving adoption across teams.
- Strong systems thinking and analytical skills, balanced with a practical, service-oriented approach to operational support and problem solving.
- Ability to prioritize competing requests, distinguish urgent support from strategic work, and create transparency around ownership, timing, dependencies, and decisions.
- Strong communication and cross-functional partnership skills across Sales Development, Marketing, Sales, IT, Data and Reporting, and Sales Operations.
- Experience leading teams, vendors, or cross-functional programs across multiple regions.
PREFERRED QUALIFICATIONS
- Experience building or leading an operations Center of Excellence, shared-service model, or structured business intake and prioritization process.
- Experience with AI transformation, workflow automation, GTM orchestration, and responsible AI governance grounded in frontline business use cases.
- Experience with Nooks, Clay, Salesforce, ZoomInfo, Cognism, LinkedIn Sales Navigator, Power BI, and related sales technology.
- Knowledge of CRM architecture, lead and contact management, routing, attribution, funnel reporting, enablement, and global operating models.
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
INTRODUCTION
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
ROLE AND RESPONSIBILITIES
As Manager, Sales Development Operations, you will be the operational partner to the Head of Global Sales Development and SDR Managers, helping the global SDR organization run efficiently every day while building the capabilities needed for the future. You will connect people, process, data, technology, reporting, and AI so SDRs and managers can focus on execution, coaching, and pipeline creation. This is a strategic and hands-on role. You will translate frontline needs into practical workflows, clear operating standards, trusted reporting, connected systems, and responsive support across North America and the UK. You will own the roadmap for the SDR technology ecosystem while staying close to the day-to-day needs of the team, including lead and account flow, system access, reporting, process questions, adoption, and issue resolution. You will establish and lead an SDR Operations Center of Excellence that creates consistency without slowing the business down. The Center of Excellence will bring together intake and prioritization, process ownership, documentation, training, governance, adoption, and continuous improvement. You will lead two direct reports, one based in North America and one based in the UK, to provide dependable regional coverage and a consistent global service model.
How You’ll Contribute:
- Serve as the primary operational partner to the Head of Global Sales Development and SDR Managers, maintaining a clear view of team priorities, operational pain points, and day-to-day support needs.
- Build and run an SDR Operations Center of Excellence that provides clear ownership, service standards, intake and prioritization, documentation, training, governance, and continuous improvement.
- Lead day-to-day SDR operational support across North America and the UK, ensuring requests and issues are captured, prioritized, routed, resolved, documented, and communicated consistently.
- Own and improve core SDR workflows, including lead and account routing, assignment, ownership changes, handoffs, recycling, attribution, territory updates, tool access, and exception management.
- Map how SDR tools, data, and processes connect end to end, identify gaps or duplicate work, and design simpler workflows that reduce manual effort and improve speed, quality, and adoption.
- Ensure SDRs and SDR Managers have accurate, accessible, and actionable reporting for daily execution, coaching, performance, pipeline, capacity, account coverage, and conversion.
- Own SDR business requirements and governance for Salesforce workflows, fields, dashboards, and reports, partnering with Data and Reporting, IT, Marketing Integration, and Sales Operations on delivery and data quality.
- Serve as business owner for the SDR technology ecosystem, including Salesforce, Nooks, Clay, ZoomInfo, Cognism, LinkedIn Sales Navigator, data providers, and related AI and automation capabilities.
- Own the Nooks operating model, administration, adoption, and optimization across sequencing, calling, coaching, and workflow management.
- Lead Clay strategy, governance, intake, prioritization, and delivery for SDR use cases, while coordinating dependencies with Marketing, Sales, Data, IT, and Salesforce.
- Apply AI and automation to clearly defined SDR and manager needs, including research, targeting, prioritization, enrichment, sequencing, calling, coaching, qualification, handoff, and reporting.
- Create a practical governance model for AI and automation that covers use-case intake, business value, testing, risk, documentation, adoption, measurement, and scale-adjust-stop decisions.
- Develop and maintain global operating standards, SLAs, process maps, playbooks, release communications, training resources, and adoption plans so changes are understood and used consistently.
- Establish regular feedback loops with SDRs and managers to identify friction, evaluate whether workflows are working, and prioritize improvements based on business impact.
- Lead and develop two direct reports, setting clear priorities, accountability, service standards, regional coverage, and growth expectations.
- Manage vendor relationships, platform roadmaps, investment recommendations, licenses, adoption, and value realization for the SDR technology portfolio.
BASIC QUALIFICATIONS
- 7+ years of experience in Sales Development Operations, Revenue Operations, Marketing Operations, Demand Generation Operations, or a related B2B technology environment.
- Proven experience supporting SDR or sales teams through both day-to-day operations and larger process, reporting, systems, or AI transformation initiatives.
- Strong understanding of frontline SDR and manager workflows, including lead and account management, routing, handoffs, data quality, reporting, coaching, and pipeline processes.
- Deep expertise with Salesforce and modern GTM technology, with hands-on experience translating business needs into workflows, dashboards, documentation, and scalable operating processes.
- Experience connecting multiple tools and data sources into clear end-to-end workflows and improving adoption across teams.
- Strong systems thinking and analytical skills, balanced with a practical, service-oriented approach to operational support and problem solving.
- Ability to prioritize competing requests, distinguish urgent support from strategic work, and create transparency around ownership, timing, dependencies, and decisions.
- Strong communication and cross-functional partnership skills across Sales Development, Marketing, Sales, IT, Data and Reporting, and Sales Operations.
- Experience leading teams, vendors, or cross-functional programs across multiple regions.
PREFERRED QUALIFICATIONS
- Experience building or leading an operations Center of Excellence, shared-service model, or structured business intake and prioritization process.
- Experience with AI transformation, workflow automation, GTM orchestration, and responsible AI governance grounded in frontline business use cases.
- Experience with Nooks, Clay, Salesforce, ZoomInfo, Cognism, LinkedIn Sales Navigator, Power BI, and related sales technology.
- Knowledge of CRM architecture, lead and contact management, routing, attribution, funnel reporting, enablement, and global operating models.
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
Customer Operations Manager Job Roles in New Hampshire
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Search Customer Operations Manager Jobs in New HampshireCustomer Operations Manager Jobs in New Hampshire: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in New Hampshire?
Technology and defense companies in southern New Hampshire are among the more active sponsors for customer operations manager roles. Firms like Oracle, BAE Systems, and Fidelity Investments have a hiring presence in the Manchester and Nashua area. Larger enterprise software and financial services employers tend to have established immigration programs, making them more likely to support H-1B visa petitions for management-level positions.
Which visa types are most common for customer operations manager roles in New Hampshire?
The H-1B is the most common visa for customer operations managers in New Hampshire, provided the role requires a bachelor's degree or higher in a relevant field such as business administration, operations management, or information systems. Candidates already in the U.S. on F-1 OPT may also work in this role before transitioning to H-1B status. The L-1A is an option for intracompany transferees moving into a managerial position.
Which cities in New Hampshire have the most customer operations manager sponsorship jobs?
Manchester and Nashua account for the largest share of customer operations manager sponsorship activity in New Hampshire. Both cities sit along the Route 3 and Route 101 technology and business corridor in Hillsborough County, where the concentration of mid-size technology, financial services, and healthcare employers is highest. Portsmouth, in the Seacoast region, also has relevant employers, particularly in defense technology and software.
How to find customer operations manager visa sponsorship jobs in New Hampshire?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer operations manager roles in New Hampshire without sorting through positions that do not support international candidates. The platform aggregates openings from employers with documented sponsorship activity, which is particularly useful in a mid-size state like New Hampshire where relevant postings are spread across multiple industries and cities.
Are there state-specific considerations for customer operations managers pursuing sponsorship in New Hampshire?
New Hampshire has no state income tax on wages, which can affect how employers structure total compensation packages, though prevailing wage requirements under the H-1B program are set federally based on the Manchester-Nashua metropolitan statistical area or the relevant DOL wage area. The state's relatively small labor market means fewer overall openings than Massachusetts, but competition for sponsoring employers can also be lower, particularly within the technology and defense sectors.
What is the prevailing wage for sponsored customer operations manager jobs in New Hampshire?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.