Customer Operations Manager Visa Sponsorship Jobs in California
California is one of the top states for customer operations manager roles with visa sponsorship, driven by its concentration of tech, e-commerce, and SaaS companies. Major employers include Salesforce, Google, and Adobe across San Francisco, San Jose, and Los Angeles. Both H-1B visa and L-1 visas are commonly filed for these positions statewide.
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Get Access To All JobsCustomer Operations Manager
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
What You’ll Do:
- Responsible for daily customer operations and revenue generation for their assigned function.
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes.
- Resolves customer issues, ensuring a positive customer experience.
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS).
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW).
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results.
- Conducts performance evaluations that are timely and constructive, where applicable.
- Participates in the recruiting process, as required.
- Provides management with various updates and indicators as requested.
- Remains current on all administrative duties according to company policy.
What We’re Looking For:
- 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor’s Degree preferred.
- Moderate proficiency in Microsoft Office Suite.
- Ability to collaborate with internal and external stakeholders.
- Flexible and adaptable; ability to work effectively in ambiguous situations.
- Excellent verbal and written communication skills.
- Ability to address and resolve customer service challenges.
- Results driven, ability to make decisions and help solve problems.
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
- Ability to drive process and organizational change.
- Ability to influence.
- Ability to motivate teams and keep a positive attitude in a fast-paced environment.
- Ability to work under minimal supervision with a goal-oriented mindset.
- Ability to see the big picture and leverage critical thinking and decision-making skills.
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability.
What You’ll Get:
- The starting salary for this role is $70,304 annually, commensurate of experience.
- Bonus: Eligible.
- Stock: Eligible.
- Stock Options: Eligible.
- Profit Sharing: Eligible.
- Bonus Plans: Eligible.
- Reimbursement for Travel Expenses (as applicable, per Company policy guidelines).
- Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays).
- Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
- Up to 40% off the base rate of any standard Hertz Rental.
- Medical, Dental & Vision plan options.
- Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you).
- Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
Perks & Discounts – Theme Park Tickets, Gym Discounts & more.
About us:
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT:
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Operations Manager
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
What You’ll Do:
- Responsible for daily customer operations and revenue generation for their assigned function.
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes.
- Resolves customer issues, ensuring a positive customer experience.
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS).
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW).
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results.
- Conducts performance evaluations that are timely and constructive, where applicable.
- Participates in the recruiting process, as required.
- Provides management with various updates and indicators as requested.
- Remains current on all administrative duties according to company policy.
What We’re Looking For:
- 1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor’s Degree preferred.
- Moderate proficiency in Microsoft Office Suite.
- Ability to collaborate with internal and external stakeholders.
- Flexible and adaptable; ability to work effectively in ambiguous situations.
- Excellent verbal and written communication skills.
- Ability to address and resolve customer service challenges.
- Results driven, ability to make decisions and help solve problems.
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
- Ability to drive process and organizational change.
- Ability to influence.
- Ability to motivate teams and keep a positive attitude in a fast-paced environment.
- Ability to work under minimal supervision with a goal-oriented mindset.
- Ability to see the big picture and leverage critical thinking and decision-making skills.
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability.
What You’ll Get:
- The starting salary for this role is $70,304 annually, commensurate of experience.
- Bonus: Eligible.
- Stock: Eligible.
- Stock Options: Eligible.
- Profit Sharing: Eligible.
- Bonus Plans: Eligible.
- Reimbursement for Travel Expenses (as applicable, per Company policy guidelines).
- Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays).
- Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
- Up to 40% off the base rate of any standard Hertz Rental.
- Medical, Dental & Vision plan options.
- Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you).
- Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
Perks & Discounts – Theme Park Tickets, Gym Discounts & more.
About us:
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT:
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Operations Manager Job Roles in California
See all 1,096+ Customer Operations Manager Jobs in California
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Search Customer Operations Manager Jobs in CaliforniaCustomer Operations Manager Jobs in California: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in California?
Large tech and SaaS companies are the most active sponsors in California. Salesforce, Google, Adobe, ServiceNow, and Oracle have consistent H-1B filing histories for customer operations and customer success roles. E-commerce platforms and enterprise software firms headquartered in the Bay Area and Los Angeles also sponsor regularly. Sponsorship frequency varies by company size, budget cycle, and whether the role is classified as a specialty occupation.
Which visa types are most common for customer operations manager roles in California?
The H-1B is the most common visa for customer operations managers in California, provided the role requires a bachelor's degree in a specific field such as business, information systems, or a related discipline. The L-1A is relevant for managers transferring from an overseas office of a multinational company. The O-1A applies to candidates with demonstrated extraordinary achievement, though it's less common for operations roles.
Which cities in California have the most customer operations manager sponsorship jobs?
San Francisco and San Jose account for the largest share of sponsorship filings for customer operations roles, given the Bay Area's density of enterprise software and cloud companies. Los Angeles is a secondary hub, particularly for e-commerce, media tech, and consumer platform companies. San Diego has a smaller but active cluster driven by biotech and defense-adjacent software firms that employ operations managers.
How to find customer operations manager visa sponsorship jobs in California?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer operations manager roles in California without manually screening each posting. The platform aggregates positions from employers with documented H-1B and L-1 filing histories. Filtering by California and this role category surfaces companies actively hiring and sponsoring in this state, saving significant time during your job search.
Are there any California-specific considerations for customer operations manager visa sponsorship?
California's prevailing wage requirements under the H-1B program are benchmarked to the state's high cost-of-living markets, meaning employers must meet elevated wage floors compared to many other states. The Bay Area in particular falls under wage level determinations that reflect its competitive job market. California also has strict worker classification and employment law standards, which can affect how sponsoring employers structure customer operations roles in their petitions.
What is the prevailing wage for sponsored customer operations manager jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.