Customer Operations Manager Visa Sponsorship Jobs in Vermont
Vermont's customer operations manager roles are concentrated in Burlington and South Burlington, with employers like GlobalFoundries, Dealer.com, and healthcare networks such as UVM Health Network actively hiring operations talent. The state's growing tech and manufacturing sectors create demand for experienced operations managers, and some employers in these industries have sponsored work visas for qualified international candidates.
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Get Access To All JobsINTRODUCTION
How would we describe a career with Agri-Mark/McCadam/Cabot Creamery? More than 100 years of: Farmers, Family, Mission, Purpose, Sustainability, Respect, Integrity, Work Ethic, Teamwork, Pride in Award Winning Products, and Agriculture.
Cabot Creamery achieved B Corp certification in 2012 and became the world’s first dairy co-op to do so. This certification demonstrates our commitment to transforming the global economy to benefit all people, communities, and the planet.
The salary range is $88-95k.
We offer a hybrid workplace with three days onsite in our corporate office - Tuesday through Thursday in Waitsfield, VT.
WHAT YOU'LL BE DOING:
Leadership & Team Management
- Lead, mentor, and develop staff in Export Logistics, Whey Operations, and Powder Sales & Operations.
- Support all customer operations and commercial initiatives across the Dairy Ingredient Sales team.
- Drive improvements in key performance indicators such as customer service, order accuracy, lead times, and efficiency.
- Promote a culture of cross-training, knowledge sharing, and redundancy across teams.
- Develop, maintain, and continuously improve standardized SOPs for all commodity processes, ensuring operational consistency and effective cross-training across supporting teams.
- Lead weekly production and supply meetings to align sales forecasts, inventory, and customer requirements.
Commodity Order Management
- Support customers through all phases of order management.
- Coordinate with internal transportation teams and customers on product location, routing, and delivery requirements.
- Partner with sales to support the management of off-grade and trim material.
- Participate in bulk inventory meetings to ensure accurate demand and inventory planning.
- Manage the full return process, ensuring proper documentation and resolution.
- Collaborate with Sourcing to manage conversion customer orders and returns.
- Serve as primary point of contact for customer inquiries and service issues.
Price Management
- Maintain and manage all pricing documentation for commodity accounts.
- Act as subject matter expert on market-based pricing, pricing formulas, and commodity pricing mechanisms.
- Partner with Accounting to resolve invoice discrepancies, deductions, and pricing disputes.
- Continuously evaluate pricing processes to identify opportunities for automation and improved accuracy.
Reporting
- Create and oversee weekly inventory and order allocation reports.
- Manage all customer specifications and requirements, ensuring accuracy and version control.
- Partner with QA to manage spec approvals, revisions, and change processes.
- Collaborate with Supply Chain and IT on reporting enhancements, system improvements, and data automation.
Product and Process Expert
- Maintain expert knowledge of customer requirements, product attributes, labeling needs, and documentation standards.
- Ensure compliance with paperwork and labeling expectations at all internal and external warehouse locations.
- Support Export logistics on compliance and regulatory affairs.
WHAT WE ARE SEEKING:
- Business degree or comparable experience
- Strong Analytical skills and problem-solving ability
- Strong technical skills including excel and knowledge of Power BI a plus
- Strong written and oral communication skills
- Attention to detail and complete follow through
- Ability to work independently as well as a team member
- Ability to work effectively under pressure while being consistently pleasant and calm in dealing with customers’ inquiries and complaints
- Process Improvement mind set
Agri-Mark is an equal opportunity employer. The company is committed to the fundamental principle of equal opportunity and equal treatment for every qualified prospective and current employee. The company does not discriminate or allow discrimination on the basis of race (including traits historically associated with race including hair texture and protective hairstyles), color, religion, ancestry, national origin, citizenship, genetic information, sex (including pregnancy or pregnancy-related conditions), sexual orientation, gender identity, place of birth, crime victim status, age, physical or mental disability, a positive result from an HIV-related blood test, military or veteran status, or any other classification protected under applicable federal and/or state law.
Agri-Mark complies with all federal, state, and local laws and regulations.
INTRODUCTION
How would we describe a career with Agri-Mark/McCadam/Cabot Creamery? More than 100 years of: Farmers, Family, Mission, Purpose, Sustainability, Respect, Integrity, Work Ethic, Teamwork, Pride in Award Winning Products, and Agriculture.
Cabot Creamery achieved B Corp certification in 2012 and became the world’s first dairy co-op to do so. This certification demonstrates our commitment to transforming the global economy to benefit all people, communities, and the planet.
The salary range is $88-95k.
We offer a hybrid workplace with three days onsite in our corporate office - Tuesday through Thursday in Waitsfield, VT.
WHAT YOU'LL BE DOING:
Leadership & Team Management
- Lead, mentor, and develop staff in Export Logistics, Whey Operations, and Powder Sales & Operations.
- Support all customer operations and commercial initiatives across the Dairy Ingredient Sales team.
- Drive improvements in key performance indicators such as customer service, order accuracy, lead times, and efficiency.
- Promote a culture of cross-training, knowledge sharing, and redundancy across teams.
- Develop, maintain, and continuously improve standardized SOPs for all commodity processes, ensuring operational consistency and effective cross-training across supporting teams.
- Lead weekly production and supply meetings to align sales forecasts, inventory, and customer requirements.
Commodity Order Management
- Support customers through all phases of order management.
- Coordinate with internal transportation teams and customers on product location, routing, and delivery requirements.
- Partner with sales to support the management of off-grade and trim material.
- Participate in bulk inventory meetings to ensure accurate demand and inventory planning.
- Manage the full return process, ensuring proper documentation and resolution.
- Collaborate with Sourcing to manage conversion customer orders and returns.
- Serve as primary point of contact for customer inquiries and service issues.
Price Management
- Maintain and manage all pricing documentation for commodity accounts.
- Act as subject matter expert on market-based pricing, pricing formulas, and commodity pricing mechanisms.
- Partner with Accounting to resolve invoice discrepancies, deductions, and pricing disputes.
- Continuously evaluate pricing processes to identify opportunities for automation and improved accuracy.
Reporting
- Create and oversee weekly inventory and order allocation reports.
- Manage all customer specifications and requirements, ensuring accuracy and version control.
- Partner with QA to manage spec approvals, revisions, and change processes.
- Collaborate with Supply Chain and IT on reporting enhancements, system improvements, and data automation.
Product and Process Expert
- Maintain expert knowledge of customer requirements, product attributes, labeling needs, and documentation standards.
- Ensure compliance with paperwork and labeling expectations at all internal and external warehouse locations.
- Support Export logistics on compliance and regulatory affairs.
WHAT WE ARE SEEKING:
- Business degree or comparable experience
- Strong Analytical skills and problem-solving ability
- Strong technical skills including excel and knowledge of Power BI a plus
- Strong written and oral communication skills
- Attention to detail and complete follow through
- Ability to work independently as well as a team member
- Ability to work effectively under pressure while being consistently pleasant and calm in dealing with customers’ inquiries and complaints
- Process Improvement mind set
Agri-Mark is an equal opportunity employer. The company is committed to the fundamental principle of equal opportunity and equal treatment for every qualified prospective and current employee. The company does not discriminate or allow discrimination on the basis of race (including traits historically associated with race including hair texture and protective hairstyles), color, religion, ancestry, national origin, citizenship, genetic information, sex (including pregnancy or pregnancy-related conditions), sexual orientation, gender identity, place of birth, crime victim status, age, physical or mental disability, a positive result from an HIV-related blood test, military or veteran status, or any other classification protected under applicable federal and/or state law.
Agri-Mark complies with all federal, state, and local laws and regulations.
Customer Operations Manager Job Roles in Vermont
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Search Customer Operations Manager Jobs in VermontCustomer Operations Manager Jobs in Vermont: Frequently Asked Questions
Which companies in Vermont sponsor visas for customer operations managers?
Vermont employers with a history of H-1B visa and other work visa sponsorships include GlobalFoundries in Essex Junction, Dealer.com (a Cox Automotive company) in Burlington, and larger healthcare systems like UVM Health Network. Software and fintech firms operating out of Burlington's downtown tech corridor have also filed Labor Condition Applications for operations management roles, though sponsorship decisions are made case by case.
Which visa types are most common for customer operations manager roles in Vermont?
The H-1B is the most common visa category for customer operations managers in Vermont, provided the role requires a bachelor's degree in a relevant field such as business administration, operations management, or information systems. Candidates with a qualifying master's degree may benefit from the advanced degree exemption during H-1B registration. TN visas are available to Canadian and Mexican nationals in eligible professional categories under the USMCA agreement.
Which cities in Vermont have the most customer operations manager sponsorship jobs?
Burlington is Vermont's primary hiring hub for customer operations managers, particularly in tech, SaaS, and financial services. South Burlington and Essex Junction also see demand, driven by GlobalFoundries and its supplier network. Montpelier, the state capital, generates operations roles in government-adjacent organizations and nonprofits. Given Vermont's small size, most sponsored positions are within the greater Burlington metro area.
How to find customer operations manager visa sponsorship jobs in Vermont?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the United States. You can filter directly for customer operations manager roles in Vermont, narrowing results to employers with a demonstrated sponsorship history. This is more efficient than searching general job boards, since Migrate Mate surfaces roles where sponsorship is explicitly part of the hiring picture for operations management positions.
Are there any state-specific considerations for customer operations managers seeking sponsorship in Vermont?
Vermont's small labor market means fewer total openings than larger states, so prevailing wage determinations for customer operations managers here reflect Burlington-area cost structures rather than major metro benchmarks. Employers filing Labor Condition Applications must attest they're paying at least the prevailing wage for the role and location. Vermont's University of Vermont and Champlain College produce local operations talent, so sponsored candidates typically need specialized experience that distinguishes them from the domestic applicant pool.
What is the prevailing wage for sponsored customer operations manager jobs in Vermont?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.