Customer Operations Manager Visa Sponsorship Jobs in Vermont
Vermont's customer operations manager roles are concentrated in Burlington and South Burlington, with employers like GlobalFoundries, Dealer.com, and healthcare networks such as UVM Health Network actively hiring operations talent. The state's growing tech and manufacturing sectors create demand for experienced operations managers, and some employers in these industries have sponsored work visas for qualified international candidates.
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Get Access To All JobsGeneral Manager, Customer Operations
The General Manager, Customer Operations is responsible for the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The General Manager will oversee customer operations of a location ensuring maximum performance and efficiency while providing overall leadership to employees by maintaining a positive employee culture, customer satisfaction, safety, service, budgets, and vendor relations. This position is responsible for having in-depth knowledge of operations, management, logistics, technology and financial disciplines across all functions and all brands at a location.
The salary range for this position is $75,000-$95,000.
What You’ll Do:
- Actively fosters a culture that provides the “Best in Class” service
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused organization focused on selling value-added services
- Ensures achievement of profitability while protecting the value offering
- Implements and drives innovative and creative methods and processes to meet and exceed customer expectations
- Constantly champions productivity improvements via employee involvement and accountability
- Partners with Finance to maximize cash management through reducing non-fleet receivables
- Develops cross-functional talent effectively within the Organization in order to foster a high performing culture and holds all location management accountable for the effective management of their teams
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Develop effective tactical plans and operationally execute the company strategy, as cascaded by the Area Vice President
- Creates a culture of partnership and open mindedness at all levels through effective collaboration across the organization
- Generates innovative ideas and solutions to problems and constantly strives to improve business results and stay ahead of the competition
- Establish and deliver location-specific performance standards/goals and ensure execution
- Conducts performance evaluations that are timely and constructive
What We’re Looking For:
- 5+ years’ experience in Customer Service or Operations Management; Car Rental, Hospitality or Tourism preferred
- Bachelor’s Degree, preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders across multiple functions and locations
- Ability to influence
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills
- Courageous leadership and accountability
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
General Manager, Customer Operations
The General Manager, Customer Operations is responsible for the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The General Manager will oversee customer operations of a location ensuring maximum performance and efficiency while providing overall leadership to employees by maintaining a positive employee culture, customer satisfaction, safety, service, budgets, and vendor relations. This position is responsible for having in-depth knowledge of operations, management, logistics, technology and financial disciplines across all functions and all brands at a location.
The salary range for this position is $75,000-$95,000.
What You’ll Do:
- Actively fosters a culture that provides the “Best in Class” service
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused organization focused on selling value-added services
- Ensures achievement of profitability while protecting the value offering
- Implements and drives innovative and creative methods and processes to meet and exceed customer expectations
- Constantly champions productivity improvements via employee involvement and accountability
- Partners with Finance to maximize cash management through reducing non-fleet receivables
- Develops cross-functional talent effectively within the Organization in order to foster a high performing culture and holds all location management accountable for the effective management of their teams
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Develop effective tactical plans and operationally execute the company strategy, as cascaded by the Area Vice President
- Creates a culture of partnership and open mindedness at all levels through effective collaboration across the organization
- Generates innovative ideas and solutions to problems and constantly strives to improve business results and stay ahead of the competition
- Establish and deliver location-specific performance standards/goals and ensure execution
- Conducts performance evaluations that are timely and constructive
What We’re Looking For:
- 5+ years’ experience in Customer Service or Operations Management; Car Rental, Hospitality or Tourism preferred
- Bachelor’s Degree, preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders across multiple functions and locations
- Ability to influence
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills
- Courageous leadership and accountability
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts – Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Operations Manager Job Roles in Vermont
See all 16+ Customer Operations Manager Jobs in Vermont
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Search Customer Operations Manager Jobs in VermontCustomer Operations Manager Jobs in Vermont: Frequently Asked Questions
Which companies in Vermont sponsor visas for customer operations managers?
Vermont employers with a history of H-1B and other work visa sponsorships include GlobalFoundries in Essex Junction, Dealer.com (a Cox Automotive company) in Burlington, and larger healthcare systems like UVM Health Network. Software and fintech firms operating out of Burlington's downtown tech corridor have also filed Labor Condition Applications for operations management roles, though sponsorship decisions are made case by case.
Which visa types are most common for customer operations manager roles in Vermont?
The H-1B is the most common visa category for customer operations managers in Vermont, provided the role requires a bachelor's degree in a relevant field such as business administration, operations management, or information systems. Candidates with a qualifying master's degree may benefit from the advanced degree exemption during H-1B registration. TN visas are available to Canadian and Mexican nationals in eligible professional categories under the USMCA agreement.
Which cities in Vermont have the most customer operations manager sponsorship jobs?
Burlington is Vermont's primary hiring hub for customer operations managers, particularly in tech, SaaS, and financial services. South Burlington and Essex Junction also see demand, driven by GlobalFoundries and its supplier network. Montpelier, the state capital, generates operations roles in government-adjacent organizations and nonprofits. Given Vermont's small size, most sponsored positions are within the greater Burlington metro area.
How to find customer operations manager visa sponsorship jobs in Vermont?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the United States. You can filter directly for customer operations manager roles in Vermont, narrowing results to employers with a demonstrated sponsorship history. This is more efficient than searching general job boards, since Migrate Mate surfaces roles where sponsorship is explicitly part of the hiring picture for operations management positions.
Are there any state-specific considerations for customer operations managers seeking sponsorship in Vermont?
Vermont's small labor market means fewer total openings than larger states, so prevailing wage determinations for customer operations managers here reflect Burlington-area cost structures rather than major metro benchmarks. Employers filing Labor Condition Applications must attest they're paying at least the prevailing wage for the role and location. Vermont's University of Vermont and Champlain College produce local operations talent, so sponsored candidates typically need specialized experience that distinguishes them from the domestic applicant pool.
What is the prevailing wage for sponsored customer operations manager jobs in Vermont?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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