Customer Operations Manager Visa Sponsorship Jobs in Indiana
Indiana's customer operations manager roles are concentrated in Indianapolis, Fort Wayne, and Evansville, with major employers like Salesforce, Eli Lilly, Cummins, and Anthem driving demand. The state's manufacturing, pharmaceutical, and logistics sectors regularly seek operations leadership talent, and several Indiana-based companies have established H-1B visa sponsorship track records for management-level positions.
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Get Access To All JobsABOUT THE ROLE
This role sits at the intersection of Ad Operations, Publisher Monetization, data, and technology, and is critical to achieving our clients’ goals and requires strong fluency in Spanish (written and spoken) along with a foundational understanding of publisher-side programmatic advertising. Success in this role depends on the ability to communicate clearly with Spanish-speaking stakeholders while supporting monetization, integrations, and performance across the publisher ecosystem. We are looking for someone curious, resourceful, and comfortable figuring things out independently, with a strong desire to learn and grow in the Adtech space.
- Provide day-to-day operational and technical support for publisher clients across Spain.
- Clearly explain technical concepts to non-technical stakeholders in Spanish and English.
- Support publisher onboarding and implementation using defined processes and best practices.
- Analyze reports to identify performance trends and basic anomalies.
- Help translate data into clear, actionable insights for clients and internal teams.
- Apply structured thinking to troubleshoot issues and propose next steps.
- Stay up to date with PubMatic’s evolving products, services, and Adtech ecosystem changes.
- Proactive and self-motivated, thriving in a small team environment.
- You have a strong work ethic and ownership mindset you see issues through to resolution.
- Analytical, logical, and structured in problem-solving approach.
- Detail-oriented without losing sight of the bigger picture.
- Customer-focused, with a bias toward action and continuous improvement.
- Fluent in Spanish and English, both written and spoken.
WE'D LOVE FOR YOU TO HAVE
- 1 - 2 years of experience in Fluent in Spanish (written and spoken).
- Strong written and verbal communication skills in English, with the ability to communicate clearly with global teams.
- Basic understanding of digital advertising or publisher monetization concepts.
- Familiarity with concepts such as header bidding, Open RTB, or SSPs (hands-on experience not required).
- Interest in mobile monetization and ad SDKs; prior exposure is a plus but not mandatory.
- Comfortable working with Excel or spreadsheets and the ability to analyze data to identify simple trends or anomalies.
- Exposure to BI tools or analytics platforms is a plus.
- Willingness to learn and maintain operational tools such as Salesforce, JIRA, Zendesk.
- Comfortable using AI-powered tools (e.g. ChatGPT, Gemini, Perplexity) to learn new concepts, troubleshoot issues, and improve productivity.
QUALIFICATION:
- Should have a Bachelor’s degree in engineering (CS / IT) or equivalent degree from a well-known institute/university.
ADDITIONAL INFORMATION:
Return to Office: PubMatic employees throughout the global have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.
Benefits: Our benefits package includes the best of what leading organizations provide, such as paternity/maternity leave, healthcare insurance, and broadband reimbursement. As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches, and much more!
Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ABOUT PUBMATIC
PubMatic is one of the world’s leading scaled digital advertising platforms, offering more transparent advertising solutions to publishers, media buyers, commerce companies, and data owners, allowing them to harness the power and potential of the open internet to drive better business outcomes. Founded in 2006 with the vision that data-driven decisioning would be the future of digital advertising, we enable content creators to run a more profitable advertising business, which in turn allows them to invest back into the multi-screen and multi-format content that consumers demand.
ABOUT THE ROLE
This role sits at the intersection of Ad Operations, Publisher Monetization, data, and technology, and is critical to achieving our clients’ goals and requires strong fluency in Spanish (written and spoken) along with a foundational understanding of publisher-side programmatic advertising. Success in this role depends on the ability to communicate clearly with Spanish-speaking stakeholders while supporting monetization, integrations, and performance across the publisher ecosystem. We are looking for someone curious, resourceful, and comfortable figuring things out independently, with a strong desire to learn and grow in the Adtech space.
- Provide day-to-day operational and technical support for publisher clients across Spain.
- Clearly explain technical concepts to non-technical stakeholders in Spanish and English.
- Support publisher onboarding and implementation using defined processes and best practices.
- Analyze reports to identify performance trends and basic anomalies.
- Help translate data into clear, actionable insights for clients and internal teams.
- Apply structured thinking to troubleshoot issues and propose next steps.
- Stay up to date with PubMatic’s evolving products, services, and Adtech ecosystem changes.
- Proactive and self-motivated, thriving in a small team environment.
- You have a strong work ethic and ownership mindset you see issues through to resolution.
- Analytical, logical, and structured in problem-solving approach.
- Detail-oriented without losing sight of the bigger picture.
- Customer-focused, with a bias toward action and continuous improvement.
- Fluent in Spanish and English, both written and spoken.
WE'D LOVE FOR YOU TO HAVE
- 1 - 2 years of experience in Fluent in Spanish (written and spoken).
- Strong written and verbal communication skills in English, with the ability to communicate clearly with global teams.
- Basic understanding of digital advertising or publisher monetization concepts.
- Familiarity with concepts such as header bidding, Open RTB, or SSPs (hands-on experience not required).
- Interest in mobile monetization and ad SDKs; prior exposure is a plus but not mandatory.
- Comfortable working with Excel or spreadsheets and the ability to analyze data to identify simple trends or anomalies.
- Exposure to BI tools or analytics platforms is a plus.
- Willingness to learn and maintain operational tools such as Salesforce, JIRA, Zendesk.
- Comfortable using AI-powered tools (e.g. ChatGPT, Gemini, Perplexity) to learn new concepts, troubleshoot issues, and improve productivity.
QUALIFICATION:
- Should have a Bachelor’s degree in engineering (CS / IT) or equivalent degree from a well-known institute/university.
ADDITIONAL INFORMATION:
Return to Office: PubMatic employees throughout the global have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.
Benefits: Our benefits package includes the best of what leading organizations provide, such as paternity/maternity leave, healthcare insurance, and broadband reimbursement. As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches, and much more!
Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
ABOUT PUBMATIC
PubMatic is one of the world’s leading scaled digital advertising platforms, offering more transparent advertising solutions to publishers, media buyers, commerce companies, and data owners, allowing them to harness the power and potential of the open internet to drive better business outcomes. Founded in 2006 with the vision that data-driven decisioning would be the future of digital advertising, we enable content creators to run a more profitable advertising business, which in turn allows them to invest back into the multi-screen and multi-format content that consumers demand.
Customer Operations Manager Job Roles in Indiana
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Search Customer Operations Manager Jobs in IndianaCustomer Operations Manager Jobs in Indiana: Frequently Asked Questions
Which companies in Indiana sponsor visas for customer operations managers?
Indiana-based employers with documented H-1B sponsorship activity for operations management roles include Eli Lilly, Salesforce (Indianapolis hub), Cummins, Anthem, and major logistics operators like GEODIS. Manufacturing-heavy companies in the Fort Wayne and Columbus corridors also file LCAs for customer operations positions. Sponsorship patterns vary by company size and hiring cycle, so reviewing employer LCA filings through the DOL's public disclosure data gives the clearest picture of active sponsors.
Which visa types are most common for customer operations manager roles in Indiana?
The H-1B is the most common visa category for customer operations manager roles in Indiana, as these positions typically require a bachelor's degree in business, operations management, or a related field, meeting the specialty occupation standard. Candidates already holding L-1A intramanagerial visas through multinational employers may also transition into Indiana-based roles. TN visa status can apply for Canadian and Mexican nationals in qualifying management categories, though eligibility depends on the specific role and degree field.
Which cities in Indiana have the most customer operations manager sponsorship jobs?
Indianapolis accounts for the largest share of customer operations manager sponsorship activity in Indiana, driven by its concentration of Fortune 500 regional headquarters, tech firms, and healthcare companies. Fort Wayne and Evansville see demand from manufacturing and distribution employers. Bloomington and West Lafayette have smaller but notable hiring activity tied to university-adjacent tech and biotech operations, often connected to Indiana University and Purdue University employer networks.
How to find customer operations manager visa sponsorship jobs in Indiana?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it straightforward to search customer operations manager roles in Indiana without sifting through positions that don't offer sponsorship. You can browse by state and role type to surface openings from employers with active sponsorship histories. This is particularly useful in Indiana, where sponsoring employers are spread across Indianapolis, Fort Wayne, and mid-size manufacturing hubs that aren't always visible on general job platforms.
Are there any Indiana-specific considerations for customer operations manager visa sponsorship?
Indiana's prevailing wage requirements for customer operations manager LCA filings are generally lower than coastal markets, which can make sponsorship more accessible for mid-size Indiana employers who might otherwise hesitate on cost grounds. The state's strong manufacturing and pharmaceutical sectors mean many sponsoring employers are in specialized industries where operations management experience in those verticals is a significant advantage. Purdue and IU alumni networks also create pipelines into Indiana employers familiar with sponsoring international candidates.
What is the prevailing wage for sponsored customer operations manager jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.