Customer Operations Manager Visa Sponsorship Jobs in Oregon
Oregon's customer operations manager roles are concentrated in the Portland metro, where companies like Nike, Adidas, Intel, and a growing cohort of B2B SaaS firms regularly hire for this function. Smaller hubs in Bend and Eugene also show demand. International candidates will find the most sponsorship activity in tech and consumer goods sectors.
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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion & belonging.
General Purpose
The Manager, ESM Analytics provides leadership and oversight for business analytics, operational excellence, settlements, and strategic initiatives within Energy Supply Management (ESM). The position is responsible for delivering analytical insights, improving business processes, supporting operational decision-making, and leading cross-functional projects that enhance ESM performance.
The position manages the application and governance of the PCI model, including scenario analysis, operational use cases, forecasting support, and strategic decision-making. The role oversees market settlement analysis and validation activities, develops performance metrics and reporting, identifies opportunities for operational improvement, and supports complex business initiatives affecting ESM operations.
The role serves as the business analytics and execution counterpart to the Data Science & Analytics Manager and Market Policy Manager, ensuring analytical tools, operational processes, and strategic initiatives are effectively translated into business.
Responsibilities
- Manage and lead the ESM Analytics team and departmental priorities, resources, and development.
- Oversee the administration, governance, and application of the PCI model, including scenario analysis and operational decision support.
- Direct market settlements analysis, validation, reporting, and process improvement activities.
- Develop performance metrics, dashboards, and business insights that support ESM operational and commercial objectives.
- Identify and implement opportunities to improve operational efficiency, business processes, and analytical capabilities across ESM.
- Lead analytical support for major business initiatives, transactions, and special projects, including asset sales, market participation initiatives, and strategic evaluations.
- Partner with trading, forecasting, resource planning, transmission, and compliance teams to support business decisions and operational performance.
- Collaborate with the Market Policy Manager to evaluate operational impacts of market design and policy changes.
- Collaborate with the Data Science & Analytics Manager to operationalize models and advance analytical capabilities throughout ESM.
- Develop recommendations and business cases for leadership regarding operational, commercial, and strategic opportunities.
- Provide regular reporting and presentations to senior leadership on business performance, risks, and opportunities.
- Perform administrative activities necessary for effective team management, including employee development, workforce planning, budgeting, performance management, and employee safety.
Requirements
- Bachelor's degree in Business, Economics, Engineering, Finance, Analytics, Operations Research, or related field, or equivalent experience.
- 8 years of progressively responsible experience in utility operations, energy markets, analytics, settlements, or commercial analysis.
- Three years of leadership or management experience.
- Demonstrated ability to lead cross-functional initiatives and solve complex business problems.
- Strong analytical, communication, and organizational skills.
- Knowledge of wholesale energy markets, utility operations, and commercial business processes.
Preferences
- MBA or other advanced degree.
- Experience with WEIM, EDAM, CAISO, or other organized electricity markets.
- Experience with market settlements and utility commercial operations.
- Experience supporting major business transactions or strategic initiatives.
- Knowledge of PacifiCorp Energy Supply Management operations.
Benefits
At PacifiCorp, we understand that living a healthy lifestyle isn’t just about your physical health — your mental, financial, and social wellbeing also play an important role. That’s why we offer a wide range of benefits designed to help you live a more balanced lifestyle.
Our benefits include:
- Medical, dental, and vision insurance
- 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
- Life insurance
- Additional voluntary benefits, including pet insurance
- Tuition Assistance
- Mass Transit Pass for employees in our Portland and Salt Lake City Offices.
Work Life Balance
- Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
- Paid short-term disability leave and long-term disability insurance
- Paid Parental Leave
- Paid Bereavement Leave
- Employee Assistance Program supporting mental and emotional wellbeing
Additional Information
Req Id: 115080
Company Code: PACIFICORP
Primary Location: PORTLAND 100% ONSITE
Department: Power Supply
Schedule: Full-Time
Personnel Subarea: Exempt
Hiring Range: $134,800 - $185,350
This position is eligible for an annual discretionary performance incentive bonus of up to 20.00% of salary.
Employees must be able to perform the essential functions of the position with or without an accommodation.
PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.
Nearest Major Market: Portland Oregon
Career Segment: Sustainability, Compliance, Supply, Engineer, MBA, Energy, Legal, Operations, Management, Engineering
POWER YOUR GREATNESS
PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion & belonging.
General Purpose
The Manager, ESM Analytics provides leadership and oversight for business analytics, operational excellence, settlements, and strategic initiatives within Energy Supply Management (ESM). The position is responsible for delivering analytical insights, improving business processes, supporting operational decision-making, and leading cross-functional projects that enhance ESM performance.
The position manages the application and governance of the PCI model, including scenario analysis, operational use cases, forecasting support, and strategic decision-making. The role oversees market settlement analysis and validation activities, develops performance metrics and reporting, identifies opportunities for operational improvement, and supports complex business initiatives affecting ESM operations.
The role serves as the business analytics and execution counterpart to the Data Science & Analytics Manager and Market Policy Manager, ensuring analytical tools, operational processes, and strategic initiatives are effectively translated into business.
Responsibilities
- Manage and lead the ESM Analytics team and departmental priorities, resources, and development.
- Oversee the administration, governance, and application of the PCI model, including scenario analysis and operational decision support.
- Direct market settlements analysis, validation, reporting, and process improvement activities.
- Develop performance metrics, dashboards, and business insights that support ESM operational and commercial objectives.
- Identify and implement opportunities to improve operational efficiency, business processes, and analytical capabilities across ESM.
- Lead analytical support for major business initiatives, transactions, and special projects, including asset sales, market participation initiatives, and strategic evaluations.
- Partner with trading, forecasting, resource planning, transmission, and compliance teams to support business decisions and operational performance.
- Collaborate with the Market Policy Manager to evaluate operational impacts of market design and policy changes.
- Collaborate with the Data Science & Analytics Manager to operationalize models and advance analytical capabilities throughout ESM.
- Develop recommendations and business cases for leadership regarding operational, commercial, and strategic opportunities.
- Provide regular reporting and presentations to senior leadership on business performance, risks, and opportunities.
- Perform administrative activities necessary for effective team management, including employee development, workforce planning, budgeting, performance management, and employee safety.
Requirements
- Bachelor's degree in Business, Economics, Engineering, Finance, Analytics, Operations Research, or related field, or equivalent experience.
- 8 years of progressively responsible experience in utility operations, energy markets, analytics, settlements, or commercial analysis.
- Three years of leadership or management experience.
- Demonstrated ability to lead cross-functional initiatives and solve complex business problems.
- Strong analytical, communication, and organizational skills.
- Knowledge of wholesale energy markets, utility operations, and commercial business processes.
Preferences
- MBA or other advanced degree.
- Experience with WEIM, EDAM, CAISO, or other organized electricity markets.
- Experience with market settlements and utility commercial operations.
- Experience supporting major business transactions or strategic initiatives.
- Knowledge of PacifiCorp Energy Supply Management operations.
Benefits
At PacifiCorp, we understand that living a healthy lifestyle isn’t just about your physical health — your mental, financial, and social wellbeing also play an important role. That’s why we offer a wide range of benefits designed to help you live a more balanced lifestyle.
Our benefits include:
- Medical, dental, and vision insurance
- 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
- Life insurance
- Additional voluntary benefits, including pet insurance
- Tuition Assistance
- Mass Transit Pass for employees in our Portland and Salt Lake City Offices.
Work Life Balance
- Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
- Paid short-term disability leave and long-term disability insurance
- Paid Parental Leave
- Paid Bereavement Leave
- Employee Assistance Program supporting mental and emotional wellbeing
Additional Information
Req Id: 115080
Company Code: PACIFICORP
Primary Location: PORTLAND 100% ONSITE
Department: Power Supply
Schedule: Full-Time
Personnel Subarea: Exempt
Hiring Range: $134,800 - $185,350
This position is eligible for an annual discretionary performance incentive bonus of up to 20.00% of salary.
Employees must be able to perform the essential functions of the position with or without an accommodation.
PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.
Nearest Major Market: Portland Oregon
Career Segment: Sustainability, Compliance, Supply, Engineer, MBA, Energy, Legal, Operations, Management, Engineering
Customer Operations Manager Job Roles in Oregon
See all 57+ Customer Operations Manager Jobs in Oregon
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Search Customer Operations Manager Jobs in OregonCustomer Operations Manager Jobs in Oregon: Frequently Asked Questions
Which companies in Oregon sponsor visas for customer operations managers?
Portland-based employers with established immigration programs include Nike, Adidas, Intel, and Daimler Trucks North America. On the tech side, companies like Puppet, Webflow, and various B2B SaaS firms in the Portland metro have sponsored H-1B visa workers in customer operations functions. Larger employers generally have dedicated HR teams experienced in sponsorship, making them more accessible entry points for international candidates.
Which visa types are most common for customer operations manager roles in Oregon?
The H-1B is the most common pathway for customer operations managers in Oregon, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, operations management, or a related discipline. Candidates already holding L-1 visa intracompany transferee status through multinational employers like Nike or Intel may also transition into these roles. TN visa status is available for Canadian and Mexican nationals in qualifying management categories.
Which cities in Oregon have the most customer operations manager sponsorship jobs?
Portland accounts for the significant majority of customer operations manager sponsorship opportunities in Oregon, driven by its concentration of corporate headquarters and regional offices in tech, consumer goods, and logistics. Hillsboro, part of the greater Portland metro, is notable for Intel's large campus presence. Bend has a smaller but growing tech and outdoor industry employment base, and Eugene offers some opportunities tied to the University of Oregon's affiliated employers.
How to find customer operations manager visa sponsorship jobs in Oregon?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it straightforward to browse customer operations manager openings in Oregon without sifting through roles that don't offer sponsorship. You can narrow results by location and role type to focus on Portland metro employers or specific industries like tech and consumer goods, where Oregon sponsorship activity is most concentrated.
Are there any Oregon-specific considerations for customer operations manager sponsorship candidates?
Oregon follows federal prevailing wage rules, so sponsoring employers must pay wages meeting Department of Labor standards for the Portland or relevant metro area, which tend to reflect the region's competitive tech-influenced job market. Oregon State University and the University of Oregon produce operations and business graduates who sometimes transition into sponsored roles, meaning some Oregon employers have existing familiarity with international hiring. The state has no additional state-level visa or work authorization requirements beyond federal obligations.
What is the prevailing wage for sponsored customer operations manager jobs in Oregon?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.