Customer Operations Manager Visa Sponsorship Jobs in Utah
Customer operations manager roles in Utah draw hiring from technology companies along the Wasatch Front, including Qualtrics, Adobe, and Overstock, as well as fintech and SaaS employers in Lehi's Silicon Slopes corridor. Salt Lake City and Provo concentrate the most sponsorship activity, with employers filing H-1B visa petitions for operations leadership positions requiring specialized business or management credentials.
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Get Access To All JobsThis position requires a strategic leader who can balance business planning, coaching, talent development, and execution while leading from the front in a highly competitive and evolving healthcare environment.
Key Responsibilities
Sales Leadership & Execution
- Lead, motivate, and develop a team of Hereditary Cancer Screening Sales Executives to consistently achieve and exceed revenue, volume, and growth objectives.
- Drive execution of regional sales strategies, tactics, and initiatives to maximize territory performance and market penetration.
- Partner with Sales Executives on strategic account planning, opportunity identification, and customer engagement.
- Maintain deep understanding of MyRisk®, hereditary cancer screening, precision medicine, and the competitive landscape.
- Monitor key performance indicators and proactively address performance gaps.
- Support complex customer engagements, executive-level discussions, and strategic business opportunities.
Business Planning & Territory Management
- Develop and execute regional business plans aligned with organizational objectives and commercial strategy.
- Analyze market dynamics, customer needs, competitive threats, and growth opportunities to optimize resource deployment.
- Guide territory and account prioritization strategies across Women's Health, Primary Care, Internal Medicine, Oncology, and other specialties.
- Monitor regional performance and adjust strategies to achieve financial targets.
- Identify opportunities within community practices, integrated delivery networks, academic centers, health systems, physician groups, and payer organizations.
Customer & Account Development
- Coach representatives on how to effectively build relationships with key healthcare providers, health systems, and decision-makers.
- Support development of Key Opinion Leader (KOL) relationships within Women's Health, Primary Care, Oncology, and related specialties.
- Assist sales representatives with navigating complex healthcare organizations and multi-stakeholder decision-making environments.
- Participate in customer meetings, conferences, workshops, and industry events to strengthen business relationships and increase market awareness.
People Leadership & Talent Development
- Recruit, onboard, coach, and develop a high-performing sales team.
- Conduct regular field rides and coaching sessions to strengthen sales effectiveness, clinical acumen, business planning, and execution.
- Ensure all direct reports receive timely performance feedback, coaching documentation, and development planning.
- Create a culture of accountability, performance, collaboration, and continuous improvement.
- Establish clear goals, expectations, and performance measurements aligned with business priorities.
- Identify and develop future sales leaders within the organization.
Cross-Functional Collaboration
- Partner closely with Marketing, Medical Affairs, Operations, Market Access, Revenue Cycle, Training, and Human Resources teams.
- Provide field insights to support sales training, marketing initiatives, product launches, and strategic planning.
- Collaborate on development and refinement of customer-facing materials and educational programs.
- Communicate marketplace trends, customer feedback, and competitive intelligence to internal stakeholders.
Administration & Operational Excellence
- Ensure timely and accurate completion of administrative responsibilities, including CRM documentation, forecasting, expense reporting, and performance reporting.
- Monitor CRM compliance and reinforce best practices related to Salesforce and territory management tools.
- Review expenses and resource utilization to ensure alignment with profitability and budget objectives.
- Maintain forecasting accuracy and business planning discipline across the team.
Compliance & Ethics
- Model and reinforce Myriad's values, code of conduct, and commitment to patient-centric care.
- Ensure compliance with all company policies, HIPAA regulations, privacy requirements, and promotional guidelines.
- Promote a culture of integrity, accountability, and ethical decision-making.
- Maintain the highest standards related to handling patient, provider, and company information.
Qualifications
Education
- Bachelor's degree required.
- Degree in Life Sciences, Business, Healthcare, or related field preferred.
- Advanced degree (MBA, MPH, MS, or similar) preferred.
Experience
- Minimum 10 years of successful sales experience within diagnostics, molecular diagnostics, genetic testing, biotechnology, pharmaceuticals, medical devices, or related healthcare sectors.
- Minimum 5 years of successful sales leadership experience with direct people management responsibilities.
- Experience leading field-based sales teams in highly competitive healthcare markets.
- Demonstrated success driving territory growth, provider adoption, and achievement of business objectives.
- Previous experience in women's health, oncology, hereditary cancer screening, molecular diagnostics, precision medicine, or genetic testing strongly preferred.
- Experience selling to OB/GYN, Primary Care, Internal Medicine, Oncology, and related specialties preferred.
- Proven success managing large health systems, IDNs, academic centers, and complex healthcare accounts.
Skills & Competencies
- Strong leadership, coaching, and performance management capabilities.
- Excellent strategic planning and business development skills.
- Strong clinical, scientific, and healthcare acumen.
- Exceptional communication, presentation, and relationship-building abilities.
- Proficiency in consultative and value-based selling methodologies.
- Ability to analyze data and translate insights into actionable business strategies.
- Strong organizational and project management skills.
- Ability to influence stakeholders across multiple levels both internally and externally.
- Experience with Salesforce CRM and Microsoft Office applications.
Compliance & Professional Standards
- Demonstrated commitment to ethics, integrity, and corporate values.
- Working knowledge of HIPAA and healthcare compliance requirements.
- Ability to appropriately manage confidential and sensitive information.
- Proven track record of doing the right thing, even when difficult.
Travel Requirements
- Must reside within the assigned region.
- Ability to travel extensively throughout the region, including overnight travel (approximately 60-70%).
- Valid driver's license and driving record meeting Myriad standards.
Ready to transform the future of patient care through the power of genetics?
For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. You’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives.
We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."
This position requires a strategic leader who can balance business planning, coaching, talent development, and execution while leading from the front in a highly competitive and evolving healthcare environment.
Key Responsibilities
Sales Leadership & Execution
- Lead, motivate, and develop a team of Hereditary Cancer Screening Sales Executives to consistently achieve and exceed revenue, volume, and growth objectives.
- Drive execution of regional sales strategies, tactics, and initiatives to maximize territory performance and market penetration.
- Partner with Sales Executives on strategic account planning, opportunity identification, and customer engagement.
- Maintain deep understanding of MyRisk®, hereditary cancer screening, precision medicine, and the competitive landscape.
- Monitor key performance indicators and proactively address performance gaps.
- Support complex customer engagements, executive-level discussions, and strategic business opportunities.
Business Planning & Territory Management
- Develop and execute regional business plans aligned with organizational objectives and commercial strategy.
- Analyze market dynamics, customer needs, competitive threats, and growth opportunities to optimize resource deployment.
- Guide territory and account prioritization strategies across Women's Health, Primary Care, Internal Medicine, Oncology, and other specialties.
- Monitor regional performance and adjust strategies to achieve financial targets.
- Identify opportunities within community practices, integrated delivery networks, academic centers, health systems, physician groups, and payer organizations.
Customer & Account Development
- Coach representatives on how to effectively build relationships with key healthcare providers, health systems, and decision-makers.
- Support development of Key Opinion Leader (KOL) relationships within Women's Health, Primary Care, Oncology, and related specialties.
- Assist sales representatives with navigating complex healthcare organizations and multi-stakeholder decision-making environments.
- Participate in customer meetings, conferences, workshops, and industry events to strengthen business relationships and increase market awareness.
People Leadership & Talent Development
- Recruit, onboard, coach, and develop a high-performing sales team.
- Conduct regular field rides and coaching sessions to strengthen sales effectiveness, clinical acumen, business planning, and execution.
- Ensure all direct reports receive timely performance feedback, coaching documentation, and development planning.
- Create a culture of accountability, performance, collaboration, and continuous improvement.
- Establish clear goals, expectations, and performance measurements aligned with business priorities.
- Identify and develop future sales leaders within the organization.
Cross-Functional Collaboration
- Partner closely with Marketing, Medical Affairs, Operations, Market Access, Revenue Cycle, Training, and Human Resources teams.
- Provide field insights to support sales training, marketing initiatives, product launches, and strategic planning.
- Collaborate on development and refinement of customer-facing materials and educational programs.
- Communicate marketplace trends, customer feedback, and competitive intelligence to internal stakeholders.
Administration & Operational Excellence
- Ensure timely and accurate completion of administrative responsibilities, including CRM documentation, forecasting, expense reporting, and performance reporting.
- Monitor CRM compliance and reinforce best practices related to Salesforce and territory management tools.
- Review expenses and resource utilization to ensure alignment with profitability and budget objectives.
- Maintain forecasting accuracy and business planning discipline across the team.
Compliance & Ethics
- Model and reinforce Myriad's values, code of conduct, and commitment to patient-centric care.
- Ensure compliance with all company policies, HIPAA regulations, privacy requirements, and promotional guidelines.
- Promote a culture of integrity, accountability, and ethical decision-making.
- Maintain the highest standards related to handling patient, provider, and company information.
Qualifications
Education
- Bachelor's degree required.
- Degree in Life Sciences, Business, Healthcare, or related field preferred.
- Advanced degree (MBA, MPH, MS, or similar) preferred.
Experience
- Minimum 10 years of successful sales experience within diagnostics, molecular diagnostics, genetic testing, biotechnology, pharmaceuticals, medical devices, or related healthcare sectors.
- Minimum 5 years of successful sales leadership experience with direct people management responsibilities.
- Experience leading field-based sales teams in highly competitive healthcare markets.
- Demonstrated success driving territory growth, provider adoption, and achievement of business objectives.
- Previous experience in women's health, oncology, hereditary cancer screening, molecular diagnostics, precision medicine, or genetic testing strongly preferred.
- Experience selling to OB/GYN, Primary Care, Internal Medicine, Oncology, and related specialties preferred.
- Proven success managing large health systems, IDNs, academic centers, and complex healthcare accounts.
Skills & Competencies
- Strong leadership, coaching, and performance management capabilities.
- Excellent strategic planning and business development skills.
- Strong clinical, scientific, and healthcare acumen.
- Exceptional communication, presentation, and relationship-building abilities.
- Proficiency in consultative and value-based selling methodologies.
- Ability to analyze data and translate insights into actionable business strategies.
- Strong organizational and project management skills.
- Ability to influence stakeholders across multiple levels both internally and externally.
- Experience with Salesforce CRM and Microsoft Office applications.
Compliance & Professional Standards
- Demonstrated commitment to ethics, integrity, and corporate values.
- Working knowledge of HIPAA and healthcare compliance requirements.
- Ability to appropriately manage confidential and sensitive information.
- Proven track record of doing the right thing, even when difficult.
Travel Requirements
- Must reside within the assigned region.
- Ability to travel extensively throughout the region, including overnight travel (approximately 60-70%).
- Valid driver's license and driving record meeting Myriad standards.
Ready to transform the future of patient care through the power of genetics?
For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.
What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. You’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives.
We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com.
Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."
Customer Operations Manager Job Roles in Utah
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Search Customer Operations Manager Jobs in UtahCustomer Operations Manager Jobs in Utah: Frequently Asked Questions
Which companies in Utah sponsor visas for customer operations managers?
Technology and SaaS companies concentrated in Salt Lake City and Silicon Slopes are the most active sponsors for customer operations manager roles in Utah. Employers like Qualtrics, Adobe, Overstock, and various fintech startups in Lehi and Provo have documented H-1B filing histories for operations and customer experience management positions. Larger enterprise software firms tend to have established immigration programs and dedicated HR support for sponsored hires.
What visa types are most common for customer operations manager roles in Utah?
The H-1B is the most common visa category for customer operations manager positions in Utah, as the role typically requires a bachelor's degree in business, operations management, or a related field, meeting the specialty occupation standard. Candidates with multinational backgrounds may also qualify for the L-1A intracompany transferee visa if moving within the same corporate group. Some roles at qualifying organizations may support O-1 visa petitions for individuals with demonstrated exceptional achievement.
Which cities in Utah have the most customer operations manager sponsorship jobs?
Salt Lake City accounts for the largest share of customer operations manager sponsorship opportunities in Utah, driven by its concentration of corporate headquarters and regional offices. Lehi and Provo, forming the core of the Silicon Slopes tech corridor, represent the second-largest cluster, particularly among SaaS and cloud software companies. Ogden and St. George have smaller but growing employer bases, mostly in logistics and business services sectors.
How to find customer operations manager visa sponsorship jobs in Utah?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find customer operations manager roles in Utah where employers are actively open to sponsoring international candidates. You can filter by state and role type to surface relevant openings at Utah-based tech, fintech, and SaaS companies. This saves time compared to manually researching which employers have filed sponsorship petitions in the past.
Are there state-specific considerations for customer operations manager sponsorship jobs in Utah?
Utah's prevailing wage requirements for H-1B positions are set at the federal level through Department of Labor wage determinations, but the Salt Lake City and Provo metro areas carry distinct wage levels that employers must meet for customer operations manager roles. The Silicon Slopes ecosystem also means many sponsors are growth-stage companies, which can affect the depth of their internal immigration support infrastructure. Candidates should confirm that a prospective employer has prior H-1B sponsorship experience before accepting an offer.
What is the prevailing wage for sponsored customer operations manager jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.