Customer Operations Manager Visa Sponsorship Jobs in Utah
Customer operations manager roles in Utah draw hiring from technology companies along the Wasatch Front, including Qualtrics, Adobe, and Overstock, as well as fintech and SaaS employers in Lehi's Silicon Slopes corridor. Salt Lake City and Provo concentrate the most sponsorship activity, with employers filing H-1B visa petitions for operations leadership positions requiring specialized business or management credentials.
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Get Access To All JobsINTRODUCTION
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
- Partner with CS leadership to translate strategy into actionable operational workflows
- Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation
- Design and implement scalable coverage models that align team resources with customer needs as the business expands
- Oversee the evolution of our post-sales infrastructure to support a growing organization of 100+ team members
- Lead strategic data and systems migrations to ensure long-term technical stability and a seamless transition for the team
- Establish and monitor key performance metrics, program health scores, and time to onboard across all DX products
- Drive high-precision gross and net retention forecasting to ensure accurate revenue predictability
- Develop sophisticated metrics, reporting, and dashboards for post-sales managers to provide real-time visibility into team performance
- Identify opportunities to automate manual processes, reducing administrative burden and allowing the team to focus on high-value customer interactions
- Optimize the sales-to-post-sales handoff to ensure consistent follow-up and a friction-less customer experience
- Identify and resolve operational bottlenecks proactively to maximize overall team productivity and efficiency
BASIC QUALIFICATIONS
- Experience partnering with leadership to design playbooks and actionable plans
- Deep understanding of customer success metrics, including gross and net retention
- Self-sufficient and comfortable driving results with little direction
- Strong excel proficiency
- Experience with Salesforce and Gainsight preferred
- Proactive, self-directed and results-oriented
- Bachelor’s degree, or equivalent, a must
COMPENSATION
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
- Zone A: USD 149400 - USD 195050
- Zone B: USD 135000 - USD 176250
- Zone C: USD 124200 - USD 162150
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
BENEFITS & PERKS
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
ABOUT ATLASSIAN
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
INTRODUCTION
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
- Partner with CS leadership to translate strategy into actionable operational workflows
- Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation
- Design and implement scalable coverage models that align team resources with customer needs as the business expands
- Oversee the evolution of our post-sales infrastructure to support a growing organization of 100+ team members
- Lead strategic data and systems migrations to ensure long-term technical stability and a seamless transition for the team
- Establish and monitor key performance metrics, program health scores, and time to onboard across all DX products
- Drive high-precision gross and net retention forecasting to ensure accurate revenue predictability
- Develop sophisticated metrics, reporting, and dashboards for post-sales managers to provide real-time visibility into team performance
- Identify opportunities to automate manual processes, reducing administrative burden and allowing the team to focus on high-value customer interactions
- Optimize the sales-to-post-sales handoff to ensure consistent follow-up and a friction-less customer experience
- Identify and resolve operational bottlenecks proactively to maximize overall team productivity and efficiency
BASIC QUALIFICATIONS
- Experience partnering with leadership to design playbooks and actionable plans
- Deep understanding of customer success metrics, including gross and net retention
- Self-sufficient and comfortable driving results with little direction
- Strong excel proficiency
- Experience with Salesforce and Gainsight preferred
- Proactive, self-directed and results-oriented
- Bachelor’s degree, or equivalent, a must
COMPENSATION
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
- Zone A: USD 149400 - USD 195050
- Zone B: USD 135000 - USD 176250
- Zone C: USD 124200 - USD 162150
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
BENEFITS & PERKS
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
ABOUT ATLASSIAN
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
Customer Operations Manager Job Roles in Utah
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Search Customer Operations Manager Jobs in UtahCustomer Operations Manager Jobs in Utah: Frequently Asked Questions
Which companies in Utah sponsor visas for customer operations managers?
Technology and SaaS companies concentrated in Salt Lake City and Silicon Slopes are the most active sponsors for customer operations manager roles in Utah. Employers like Qualtrics, Adobe, Overstock, and various fintech startups in Lehi and Provo have documented H-1B filing histories for operations and customer experience management positions. Larger enterprise software firms tend to have established immigration programs and dedicated HR support for sponsored hires.
What visa types are most common for customer operations manager roles in Utah?
The H-1B is the most common visa category for customer operations manager positions in Utah, as the role typically requires a bachelor's degree in business, operations management, or a related field, meeting the specialty occupation standard. Candidates with multinational backgrounds may also qualify for the L-1A intracompany transferee visa if moving within the same corporate group. Some roles at qualifying organizations may support O-1 visa petitions for individuals with demonstrated exceptional achievement.
Which cities in Utah have the most customer operations manager sponsorship jobs?
Salt Lake City accounts for the largest share of customer operations manager sponsorship opportunities in Utah, driven by its concentration of corporate headquarters and regional offices. Lehi and Provo, forming the core of the Silicon Slopes tech corridor, represent the second-largest cluster, particularly among SaaS and cloud software companies. Ogden and St. George have smaller but growing employer bases, mostly in logistics and business services sectors.
How to find customer operations manager visa sponsorship jobs in Utah?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find customer operations manager roles in Utah where employers are actively open to sponsoring international candidates. You can filter by state and role type to surface relevant openings at Utah-based tech, fintech, and SaaS companies. This saves time compared to manually researching which employers have filed sponsorship petitions in the past.
Are there state-specific considerations for customer operations manager sponsorship jobs in Utah?
Utah's prevailing wage requirements for H-1B positions are set at the federal level through Department of Labor wage determinations, but the Salt Lake City and Provo metro areas carry distinct wage levels that employers must meet for customer operations manager roles. The Silicon Slopes ecosystem also means many sponsors are growth-stage companies, which can affect the depth of their internal immigration support infrastructure. Candidates should confirm that a prospective employer has prior H-1B sponsorship experience before accepting an offer.
What is the prevailing wage for sponsored customer operations manager jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.