Customer Operations Manager Visa Sponsorship Jobs in North Carolina
North Carolina's customer operations manager job market spans financial services hubs in Charlotte, tech and research employers in the Research Triangle (Raleigh, Durham, Chapel Hill), and logistics operations tied to Charlotte Douglas International Airport. Major employers including Bank of America, Lowe's, and Red Hat have established sponsorship track records for operations management roles requiring specialized expertise.
Find Customer Operations Manager JobsOverview
Showing 5 of 143+ Customer Operations Manager Jobs in North Carolina with Visa Sponsorship
See all 143+ Customer Operations Manager Jobs in North Carolina with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Operations Manager Jobs in North Carolina with Visa Sponsorship.
Get Access To All JobsAt Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
- Strong virtualization engineering background with experience managing hypervisor platforms at enterprise scale, across both Linux and Windows environments
- Deep infrastructure expertise with hands-on work in both public and private cloud environments
- Experience leading a high-performing technical engineering team as a technical engineering manager (not a pure people manager)
- Working knowledge of VMware with proven ability to lead large-scale migrations to Nutanix (AHV) or equivalent platforms
- Kubernetes and container platform experience at enterprise scale — required, not preferred
- Ability to drive IT transformation with a focus on automation and modernized service delivery
- Experience creating automated, self-service IT delivery solutions (Infrastructure as Code, GitOps, self-service portals)
- Familiarity with Linux (RHEL) and Windows Server lifecycle management, operating system standards, and patching at scale
- Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use
Education
Bachelor's degree preferred; equivalent professional experience may be considered in lieu of a degree
Responsibilities
Lead the Cloud Services Engineering team to transform infrastructure, automate service delivery, and modernize Moody's virtualization, operating system, and container platforms.
- Lead, coach, and develop a global team of senior engineers across virtualization, operating system, and container disciplines
- Guide the multi-year migration from VMware to Nutanix AHV as the primary hypervisor platform, owning end-to-end execution across thousands of production machines
- Evaluate emerging technologies and make recommendations based on cost, risk, and scalability to support Moody's hybrid cloud strategy
- Ensure availability, performance, and security of virtualization, operating system, and container platforms across two US datacenters and 15+ remote sites globally
- Oversee patching, upgrades, hardware refreshes, and capacity planning, and drive root-cause analysis and remediation for incidents and outages
- Promote infrastructure automation and self-service using tools such as PowerCLI, Ansible, Terraform, Nutanix Cloud Manager, or equivalent technologies
- Partner with senior stakeholders in storage, network, cloud, security, and application teams — including Ratings, Analytics and Data, and Risk Management Solutions — to align platform capabilities with workload needs
- Establish and maintain operational metrics, dashboards, and reporting, and support audit, risk, and compliance activities as required
About the Team
Cloud Services Engineering is part of Moody's Technology Services Group. We own the enterprise virtualization, operating system, and container platforms that run Moody's business — from the hypervisor stack underneath thousands of production virtual machines, to Windows and Linux operating system engineering and lifecycle management, to enterprise Kubernetes at scale. We are actively modernizing the estate: migrating from VMware to Nutanix, standardizing operating system lifecycles, expanding automation, and building the platforms that will power AI-assisted engineering across the Technology Services Group. By joining our team, you will lead meaningful work across cloud transformation, infrastructure modernization, and operational excellence at global scale.
For US-based roles only: the anticipated hiring base salary range for this position is $151,000.00 - $218,950.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
- Strong virtualization engineering background with experience managing hypervisor platforms at enterprise scale, across both Linux and Windows environments
- Deep infrastructure expertise with hands-on work in both public and private cloud environments
- Experience leading a high-performing technical engineering team as a technical engineering manager (not a pure people manager)
- Working knowledge of VMware with proven ability to lead large-scale migrations to Nutanix (AHV) or equivalent platforms
- Kubernetes and container platform experience at enterprise scale — required, not preferred
- Ability to drive IT transformation with a focus on automation and modernized service delivery
- Experience creating automated, self-service IT delivery solutions (Infrastructure as Code, GitOps, self-service portals)
- Familiarity with Linux (RHEL) and Windows Server lifecycle management, operating system standards, and patching at scale
- Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use
Education
Bachelor's degree preferred; equivalent professional experience may be considered in lieu of a degree
Responsibilities
Lead the Cloud Services Engineering team to transform infrastructure, automate service delivery, and modernize Moody's virtualization, operating system, and container platforms.
- Lead, coach, and develop a global team of senior engineers across virtualization, operating system, and container disciplines
- Guide the multi-year migration from VMware to Nutanix AHV as the primary hypervisor platform, owning end-to-end execution across thousands of production machines
- Evaluate emerging technologies and make recommendations based on cost, risk, and scalability to support Moody's hybrid cloud strategy
- Ensure availability, performance, and security of virtualization, operating system, and container platforms across two US datacenters and 15+ remote sites globally
- Oversee patching, upgrades, hardware refreshes, and capacity planning, and drive root-cause analysis and remediation for incidents and outages
- Promote infrastructure automation and self-service using tools such as PowerCLI, Ansible, Terraform, Nutanix Cloud Manager, or equivalent technologies
- Partner with senior stakeholders in storage, network, cloud, security, and application teams — including Ratings, Analytics and Data, and Risk Management Solutions — to align platform capabilities with workload needs
- Establish and maintain operational metrics, dashboards, and reporting, and support audit, risk, and compliance activities as required
About the Team
Cloud Services Engineering is part of Moody's Technology Services Group. We own the enterprise virtualization, operating system, and container platforms that run Moody's business — from the hypervisor stack underneath thousands of production virtual machines, to Windows and Linux operating system engineering and lifecycle management, to enterprise Kubernetes at scale. We are actively modernizing the estate: migrating from VMware to Nutanix, standardizing operating system lifecycles, expanding automation, and building the platforms that will power AI-assisted engineering across the Technology Services Group. By joining our team, you will lead meaningful work across cloud transformation, infrastructure modernization, and operational excellence at global scale.
For US-based roles only: the anticipated hiring base salary range for this position is $151,000.00 - $218,950.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Customer Operations Manager Job Roles in North Carolina
See all 143+ Customer Operations Manager Jobs in North Carolina
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Operations Manager Jobs in North CarolinaCustomer Operations Manager Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in North Carolina?
Large employers with documented sponsorship histories for operations management roles in North Carolina include Bank of America, Lowe's, Fidelity Investments, Lenovo North America, and Red Hat (IBM). Technology and financial services firms in the Research Triangle and Charlotte metro tend to file the most Labor Condition Applications for customer operations manager positions. Enterprise software and SaaS companies headquartered in the Triangle also sponsor regularly for these roles.
Which visa types are most common for customer operations manager roles in North Carolina?
The H-1B visa is the most commonly used visa for customer operations managers in North Carolina, provided the role requires a bachelor's degree or higher in a specific field such as business administration, operations management, or information systems. The L-1A intracompany transferee visa is another pathway for managers transferring from a foreign affiliate. TN visa status is available for Canadian and Mexican nationals in qualifying management categories under the USMCA.
Which cities in North Carolina have the most customer operations manager sponsorship jobs?
Charlotte leads in volume, driven by its concentration of financial services, logistics, and Fortune 500 corporate headquarters. The Research Triangle, covering Raleigh, Durham, and Cary, follows closely, with demand coming from technology companies, pharmaceutical operations, and university-adjacent employers. Greensboro and Winston-Salem also see sponsorship activity, particularly from manufacturing and distribution firms with large customer operations teams.
How to find customer operations manager visa sponsorship jobs in North Carolina?
Migrate Mate aggregates visa sponsorship jobs specifically for international candidates, including customer operations manager roles filtered to North Carolina. Rather than sorting through general job postings where sponsorship availability is unclear, Migrate Mate surfaces employers with active or historical sponsorship activity for this role type. Filtering by North Carolina gives you a focused list of companies in Charlotte, the Research Triangle, and other hiring centers actively open to sponsoring.
Are there state-specific considerations for customer operations manager sponsorship roles in North Carolina?
North Carolina does not impose state-level visa requirements beyond federal standards, but the prevailing wage for customer operations manager roles varies significantly between markets. Charlotte and the Research Triangle command higher prevailing wages than smaller metros, which affects the Labor Condition Application your employer files with the Department of Labor. North Carolina's strong university pipeline, including UNC Chapel Hill, NC State, and Duke, means competition for sponsorship roles can be high among candidates already in the U.S. on OPT or STEM OPT.
What is the prevailing wage for sponsored customer operations manager jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.