Customer Operations Manager Visa Sponsorship Jobs in South Carolina

Overview:

The Kinder Morgan Southeast Terminals Supervisor-Ops reports to the Manager-Ops and is responsible for the day-to-day safe, efficient, and economical operation and general maintenance for property, facilities, and assets.

The base work location for this position will be at the KMST Spartanburg or Athens terminals.

Responsibilities:

• Coordinate and supervise the performance of Terminal Operators, Technicians and Coordinator-Ops (if applicable) to safely and efficiently operate and maintain the Terminal(s) and associated facilities.
• Responsible for employee performance and work schedules, overtime, paid time off, timesheets, expense reports, selection, onboarding, training, disciplinary and other personnel matters.
• Maintain up-to-date working knowledge of regulatory and company operating requirements, participate in inspections and audits, and coordinate activities with regulatory agencies, other company departments, right of way landowners, the public, customers/shippers and local emergency response agencies.
• Act as Incident Commander and Qualified Individual for any emergency responses and as leader of the Emergency Response Team. Coordinate emergency response activities in conjunction with the Operations Manager. Activate and coordinate with the Kinder Morgan Crisis Support Team if necessary.
• Coordinate, prepare and maintain reports, records, diagrams and other documents concerning right-of-way issues, maintenance and operations issues, safety, regulatory compliance, and employee administrative issues. May include U.S. Department of Transportation files, maintenance records such as cathodic / corrosion protection, pipe to soil surveys, tank maintenance, right of way issues and maintenance, employee attendance and performance, and other files and records.
• Assure at least annual contact is maintained with right-of-way property owners. May negotiate with or be involved in the negotiations of various issues with property owners along the right of way in area of responsibility.
• Functions as local customer contact for Business Development.
• Ensure compliance with all applicable L-O&M procedures at assigned facilities.
• Ensure compliance with applicable laws and regulations including, but not limited to, EPA, OSHA, State Environmental Protection Divisions, and Local Fire Departments.
• Ensure compliance for Process Safety Management (PSM) / Risk Management Plan (RMP) covered facility(ies).
• Administer local and company Facility Security Plans including security assessments and risk aversion.
• Understand the role of inventory management and coordinate all terminal operations that influence product quality assurance and product measurement.
• Manage operating expenses and monitor to ensure within capital and expense budgets, approve invoices, follow procurement guidelines and ensure facility inventories are adequate and maintained.
• Initiate and follow to completion the work projects assigned to the area.
• Assist the Manager-Ops in maintaining, updating and complying with all required plans.
• Relieve the Manager-Ops when away from area, as needed.
• Perform other duties as assigned.

QUALIFICATIONS

Education:

• High school diploma or equivalent
• Ability to read and comprehend written material and perform work related mathematic calculations and understand and apply the results of those calculations.

EXPERIENCE / SPECIFIC KNOWLEDGE:

• Experience with, and knowledge and understanding of, procedures involved in operating and maintaining a liquid pipeline system, including knowledge of regulatory requirements.
• Demonstrated initiative and self-motivation.
• Effective leadership / supervisory skills experience as a supervisor or the ability to learn supervisory skills.
• Organizational skills to handle a variety of matters simultaneously.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Possess and maintain a valid driver's license.

COMPETENCIES, SKILLS, AND ABILITIES:

• Ability to effectively and cooperatively work with other people and take direction and supervision.
• Possess basic computer skills and be able to learn to use office and operating automation skills.
• Ability to organize thoughts and material and clearly communicate, orally and in writing, with coworkers, contractors, government officials and customers.

PHYSICAL DEMANDS:

• Ability to walk over uneven and unpaved terrain in all weather and lighting conditions.
• Ability to climb steps to access tanks and climb into and out of excavations to inspect or participate in repair, construction or environmental emergency response activities.
• Ability to drive a motor vehicle on public roads and in unpaved pipeline right-of-way areas in all weather conditions.
• Ability to read computer screens and printed reports showing various graphs and operations activities.
• Ability to work extended hours as necessary.
• Visual, hearing and oral communication abilities to see and monitor happenings and effectively communicate work related actions to employees, regulatory agency employees, other management employees and the general public.

WORKING CONDITIONS:

• Work is inside and outside in all weather conditions.
• Must be able to be on call and report as needed and be able to work extended hours as required in emergencies, equipment or service interruptions, and/or other related circumstances.

SUPERVISORY RESPONSIBILITY:

• Lead, coordinate and manage the performance of direct reports.

ABOVE THE MINIMUM REQUIREMENTS - Not required but advantageous in this position:

• Relevant 2-year or 4-year degree.
• 3-year to 5-year work history with terminal operations and maintenance and utility right-of-way maintenance.

The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned. The successful candidate will be required to clear a drug screen and a complete background check, after an offer has been extended and prior to being employed.

WHY JOIN KINDER MORGAN:

Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.

Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.