Customer Operations Manager Visa Sponsorship Jobs in Colorado

SUMMARY

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The responsibilities of the Assistant Operations Manager at the Hyatt Regency Denver at the Colorado Convention Center include assisting in overseeing event services and event setup but could include any area in the Operations Division. This can include the front office, guest services, housekeeping, outlets, security and event services. Duties may also include training, staff development, scheduling, ordering and guest recovery. This position will have a focus on Banquets/Event Services and Event Set Up. The selected candidate will assist in the oversight of the entire Banquet/Event Services and Event Set Up department, which includes staffing, training, scheduling, ensuring high quality service, posting banquet checks, and resolving guest problems.

This position reports to the Director of Event Services/Banquets and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Hyatt Regency Denver is seeking colleagues with unmatched service. We care for people so they can be their best.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

QUALIFICATIONS

Qualifications for this position:

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.
• Must have excellent organizational, interpersonal and administrative skills.
• Ability to work a flexible schedule including weekends and holidays along with AM, PM and overnight shifts.
• Ability to stand for long periods of time.
• Ability to lift, pull, and push a moderate weight (about 50 pounds).
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

SALARY

Salary range for this position is $60,100 - $73,600.

BENEFITS

Benefits available with this position:

• Medical/ Dental/ Vision Insurance after 30 days
• Free basic Life Insurance after 30 days
• Free basic Short-Term Disability after 30 days
• Eligible to participate in a Flexible Spending Account after 30 days
• Vacation/ Sick Days
• 8 Paid Holidays
• 1 Floating Holiday per calendar year
• Complimentary Room Nights 12 per calendar year after 90 days
• Employee/Friends & Family Rate Room Nights
• Employee may elect to contribute 401k after 30 days
• 401k Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year
• Employee Stock Purchase Plan (ESPP) 5% discount
• Contribute to the 529 Education Savings Plan
• Educational assistance up to $1,000 per calendar year after completing 90 days of service
• Jury Duty
• Bereavement Pay
• Complimentary parking in hotel garage
• Free Light Rail/Bus Pass
• Complimentary meal in High Plains
• Use of Employee Assistance Program (EAP)

This application window is anticipated to be open at a maximum of 30 days, starting April 14, 2026, or until a candidate is selected. Applications will be reviewed in the order in which they are received.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.