Customer Operations Manager Visa Sponsorship Jobs in Pennsylvania

Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 47 U.S. states, Puerto Rico, Europe, and Mexico. The Partnership's midstream operations include an extensive network of approximately 9,500 miles of pipeline and over 100 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent dealers, commercial customers, and distributors.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.

Primary Responsibility:

• Learn the Sunoco LP fuel business and provide support as it relates to Supply Optimization and our interactions with various teams within the Commercial organization.
• Support data preparation and validation, ensuring data accuracy before visualization.
• Utilize general purpose programming languages (e.g. Python, R, etc.) to create automate processes and create visualizations for end users.
• Possess strong commercial knowledge and think outside the box.
• Troubleshoot dashboard issues, assist with performance tuning, and help ensure visualizations are user-friendly and reliable.
• Document dashboard logic, data sources, and design choices to support future enhancements and maintenance.
• Understand supply chain and logistics.
• Provide analyses and corrective actions related to freight optimization with 3rd party and company owned trucking operations.

Daily Functions:

• Strong Data Mining skills including Data Cleaning, Data Preparation and Data Visualization.
• Develop and drive key processes and procedures to drive improved accuracy and efficiency within the supply chain.
• Review performance vs monthly branded supply forecasts and aid in investigating any anomalies.
• Utilize analytical tools to analyze supply chain data, identify trends, and provide actionable insights.

As Needed:

• Act as a conduit between key organizational partners in Scheduling, Pricing, Transportation, and Sales to implement supply strategies.
• Utilize general purpose programming languages (e.g. Python, R, etc.) to create automate processes and create visualizations for end users.
• Assist Supply and Freight Optimization teams with integration activities related to new business lines being integrated into Sunoco systems.

Requirements

Education and/or Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

Preferred Qualifications:

• Position requires a strong set of interpersonal skills.
• Possess good analytical and systems aptitude.
• Proficient in Microsoft Office (Outlook, Excel, Powerpoint, and Word).
• Preferred working knowledge (or willingness to learn) programming languages such as: R (programming language), Python, SQL, etc.
• Working knowledge (or willingness to learn) of dashboarding tools like Tableaus, Power BI, Dash, Shiny, or similar dashboarding tools.

Preferred Majors:

• Bus. - Business Analytics
• Bus. - Data Analytics
• Bus. - Business & Engineering
• Bus. - Finance
• Bus. - Organizational Management
• CS. – Data Science
• CS. – Computer Engineering
• CS. – Computer Science
• Software Engineering

Level(s) of Experience Sought:

• Beginner - Limited or no previous work experience/first Co-op.
• Intermediate - Some related work or volunteer experience/second Co-op.
• Advanced - Previous related work experience/final Co-op.

Sponsorship:

Neither this internship program nor the program’s affiliated entry level positions support immigration sponsorship by this employer.

"An equal opportunity employer/disability/vet The Partnership is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified."