Hospitality H-1B Sponsorship Jobs in Kentucky
H-1B visa sponsorship hospitality jobs in Kentucky are concentrated around Louisville and Lexington, where large hotel groups, convention properties, and food service management companies operate. Employers like Marriott-affiliated properties, Hyatt, and university hospitality programs have filed H-1B petitions for specialized roles in food and beverage management, hotel operations, and hospitality technology.
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The Manager on Duty is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
- Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner.
- Follow up to ensure guest satisfaction.
- Motivate, coach, counsel and discipline all Front Office personnel according to L.S.O.P.'s.
- Develop employee morale and ensure training of Front Office personnel.
- Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.
- Participate in required M.O.D. program as scheduled.
- Review Front Office staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
- Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
- Ensure that no-show revenue is maximized through consistent and accurate billing.
- Maintain L.S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.
- Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
- Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.
- Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
- Monitor proper operation of the P.B.X. console and ensure that employees maintain L.S.O.P.'s in its use.
- Ensure staff greet and welcome all guests approaching the Front Desk in accordance with L.S.O.P.'s.
- Ensure implementation of all policies and house rules. Understand hospitality terms.
- Ensure sign off of all Service Standards by Position for Front Office staff.
- Assist in preparation of revenue and occupancy forecasting.
- Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
- Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
- Ensure correct and accurate cash handling at the Front Desk.
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
- Maintain and monitor "Lost and Found" procedures and policies.
- Establish and maintain key control system.
- Focus the Front Office Department on their role in contributing to the Guest Service and audit scores.
Qualifications
- Long hours sometimes required, flexible to work any shift including holidays and weekends.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift.
- At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
- Supervisory experience required. Labor experience and PMS/MARSHA experience required.
- Marriott Hotels Front Office experience preferred.
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Must have a valid driver's license from the applicable state.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with company standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Job Type: Full-time
Schedule:
- Nights
Ability to commute/relocate:
- Hebron, KY 41048: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 2 years (Preferred)
Work Location: In person
Overview
The Manager on Duty is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
Responsibilities
- Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner.
- Follow up to ensure guest satisfaction.
- Motivate, coach, counsel and discipline all Front Office personnel according to L.S.O.P.'s.
- Develop employee morale and ensure training of Front Office personnel.
- Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc.
- Participate in required M.O.D. program as scheduled.
- Review Front Office staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
- Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
- Ensure that no-show revenue is maximized through consistent and accurate billing.
- Maintain L.S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting.
- Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
- Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.
- Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
- Monitor proper operation of the P.B.X. console and ensure that employees maintain L.S.O.P.'s in its use.
- Ensure staff greet and welcome all guests approaching the Front Desk in accordance with L.S.O.P.'s.
- Ensure implementation of all policies and house rules. Understand hospitality terms.
- Ensure sign off of all Service Standards by Position for Front Office staff.
- Assist in preparation of revenue and occupancy forecasting.
- Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
- Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
- Ensure correct and accurate cash handling at the Front Desk.
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
- Maintain and monitor "Lost and Found" procedures and policies.
- Establish and maintain key control system.
- Focus the Front Office Department on their role in contributing to the Guest Service and audit scores.
Qualifications
- Long hours sometimes required, flexible to work any shift including holidays and weekends.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift.
- At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
- Supervisory experience required. Labor experience and PMS/MARSHA experience required.
- Marriott Hotels Front Office experience preferred.
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Must have a valid driver's license from the applicable state.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with company standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with company standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Job Type: Full-time
Schedule:
- Nights
Ability to commute/relocate:
- Hebron, KY 41048: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 2 years (Preferred)
Work Location: In person
H-1B Hospitality Job Roles in Kentucky
See all 32+ Hospitality H-1B Jobs in Kentucky
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Search Hospitality Jobs in KentuckyHospitality H-1B Sponsorship Jobs in Kentucky: Frequently Asked Questions
Which hospitality companies in Kentucky have sponsored H-1B visas?
Louisville-based hotel operators and management companies have the strongest track record of H-1B visa sponsorship in Kentucky's hospitality sector. Large branded properties affiliated with Marriott, Hilton, and Hyatt, along with convention center operators and university-run hospitality programs at institutions like the University of Kentucky, have filed petitions for specialized management and operations roles. Smaller independent properties rarely sponsor.
Which cities in Kentucky have the most hospitality H-1B sponsorship jobs?
Louisville accounts for the majority of Kentucky's hospitality H-1B activity, driven by its convention center, bourbon tourism economy, and concentration of full-service hotels. Lexington is a secondary market with university-affiliated hospitality employers and a growing events sector. Outside these two cities, H-1B sponsorship in hospitality is rare, as smaller markets lack the employer scale required to support the petition process.
What types of hospitality roles typically qualify for H-1B sponsorship in Kentucky?
H-1B eligibility requires the position to qualify as a specialty occupation, meaning it must normally require a bachelor's degree or higher in a specific field. In hospitality, this includes roles like food and beverage director, revenue management analyst, hospitality technology specialist, and hotel general manager positions at large properties. Front-of-house and hourly service roles do not meet the specialty occupation standard and are not H-1B eligible.
How do I find hospitality H-1B sponsorship jobs in Kentucky?
Migrate Mate lists hospitality positions in Kentucky where employers have a verified history of H-1B sponsorship, filtering out roles that rarely support visa petitions. Search by state and industry on Migrate Mate to see current openings in Louisville, Lexington, and other Kentucky markets. Focusing on full-service hotel groups, convention properties, and hospitality management companies will give you the strongest pool of sponsorship-eligible opportunities.
Are there any Kentucky-specific considerations for H-1B sponsorship in hospitality?
Kentucky's hospitality sector is heavily tied to bourbon tourism, horse racing events like the Kentucky Derby, and convention-driven demand in Louisville. This creates seasonal concentration in hiring, so H-1B petitions in this sector often align with expansion phases at major properties rather than year-round recruitment cycles. Because Kentucky lacks the employer density of coastal markets, candidates should prioritize large branded hotel groups and management companies over independent venues when targeting sponsorship.
What is the prevailing wage for H-1B hospitality jobs in Kentucky?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.