Customer Success Consultant Visa Sponsorship Jobs in Louisiana
Customer success consultant roles in Louisiana are concentrated in New Orleans and Baton Rouge, where technology services firms, energy sector companies, and healthcare IT providers hire internationally. Employers like CGI, Lumen Technologies, and regional SaaS companies have sponsored work visas for client-facing technical roles, making Louisiana a viable market for international candidates.
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Get Access To All JobsINTRODUCTION
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
As we continue to scale our global platform, the Retail Supervisor will play a critical role in driving store and venue sales results and delivering the ultimate fan experience on game day.
ROLE OVERVIEW
The Retail Supervisor partners with the store Leadership team to lead the front-line part-time retail team — including Retail Associates and Retail Leads — across daily operations, coaching, and game day execution. This role carries full Manager on Duty responsibilities and operates on a full-time schedule that includes days, nights, weekends, and extended hours during events. The Retail Supervisor delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
Cross-Functional Leadership:
- Partner with store Leadership on key business decisions, including revenue targets, per cap, and units per transaction (UPT), providing recommendations grounded in observed operational data.
- Communicate expectations clearly for assignments and projects to the part-time retail team, ensuring alignment across Retail Associates and Retail Leads.
People Leadership:
- Provide hands-on training and ongoing assistance to Retail Associates and Retail Leads, building a confident and capable front-line team.
- Coach part-time team members based on observed job performance and operational excellence standards, modeling Fanatics Values in every interaction.
Fan & Customer Impact (Obsessed with Fans)
- Ensure Retail Associates deliver an exemplary fan experience on every interaction, with particular focus on game day and event environments.
- Execute consistent daily operations that directly support sales results and a seamless shopping experience for every fan.
- Perform Manager on Duty responsibilities that maintain store standards and keep the fan experience running smoothly across all venue conditions.
- Support back-of-house operations and stockroom organization to ensure product availability never becomes a barrier to fan satisfaction.
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
- Demonstrate proficiency in Fanatics and retail operation systems — including POS, OpSuite, My Playbook, Service Now, and OKTA — and identify opportunities to apply these tools more effectively.
- Anticipate operational challenges before they escalate, acting decisively to resolve problems on the floor, in the back of house, and during high-volume game day scenarios.
- Make data-informed recommendations to the Leadership team on revenue targets, per cap, and UPT, contributing to continuous store performance improvement.
- Adapt quickly to changing event conditions, venue environments, and staffing needs, bringing a solutions-first mindset to every shift.
Ownership & Execution (Determined & Relentless Mindset)
- Drive sales results through consistent, disciplined execution of daily operational standards across every shift, including nights, weekends, and extended game day hours.
- Hold the part-time retail team accountable to operational excellence expectations while maintaining a positive, high-energy store culture.
- Model Fanatics Values on the floor, setting the behavioral standard that Retail Associates and Retail Leads are expected to follow.
- Maintain readiness for variable weather conditions and physical demands inherent to venue-based retail, ensuring operations continue without disruption regardless of environment.
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
- Apply AI and technology to improve efficiency, quality, and outcomes
- Use data and digital tools to inform decisions and enhance performance
- Demonstrate curiosity and adaptability in adopting new technologies and ways of working
- Contribute to a culture of innovation and continuous improvement
CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:
- Minimum of two years of experience working in retail or sales, with prior leadership experience strongly preferred.
- Demonstrated ability to coach and develop front-line team members based on observed performance and operational expectations.
- Proficiency in retail operation systems including POS, OpSuite, My Playbook, Service Now, and OKTA, or the ability to learn these systems quickly.
- Strong interpersonal skills with the ability to build partnerships, work effectively across all levels of management, and lead a part-time team with confidence.
- Ability to anticipate problems, act decisively under pressure, and maintain operational standards during high-volume game day and event scenarios.
- Fun, outgoing, confident, and professional demeanor with a genuine passion for delivering exceptional fan experiences.
- Ability to regularly sit, stand, reach, bend, and move throughout the facility; must be able to lift and carry up to 30 lbs. Must be comfortable working in various outdoor weather conditions when assigned to a venue-based location.
Education:
Must be a minimum of 18 years of age. No formal educational credential is specified for this role.
WORK LOCATION
On-site: Your work location will be onsite in New Orleans, LA
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
About us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset
By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.
INTRODUCTION
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
As we continue to scale our global platform, the Retail Supervisor will play a critical role in driving store and venue sales results and delivering the ultimate fan experience on game day.
ROLE OVERVIEW
The Retail Supervisor partners with the store Leadership team to lead the front-line part-time retail team — including Retail Associates and Retail Leads — across daily operations, coaching, and game day execution. This role carries full Manager on Duty responsibilities and operates on a full-time schedule that includes days, nights, weekends, and extended hours during events. The Retail Supervisor delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
Cross-Functional Leadership:
- Partner with store Leadership on key business decisions, including revenue targets, per cap, and units per transaction (UPT), providing recommendations grounded in observed operational data.
- Communicate expectations clearly for assignments and projects to the part-time retail team, ensuring alignment across Retail Associates and Retail Leads.
People Leadership:
- Provide hands-on training and ongoing assistance to Retail Associates and Retail Leads, building a confident and capable front-line team.
- Coach part-time team members based on observed job performance and operational excellence standards, modeling Fanatics Values in every interaction.
Fan & Customer Impact (Obsessed with Fans)
- Ensure Retail Associates deliver an exemplary fan experience on every interaction, with particular focus on game day and event environments.
- Execute consistent daily operations that directly support sales results and a seamless shopping experience for every fan.
- Perform Manager on Duty responsibilities that maintain store standards and keep the fan experience running smoothly across all venue conditions.
- Support back-of-house operations and stockroom organization to ensure product availability never becomes a barrier to fan satisfaction.
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
- Demonstrate proficiency in Fanatics and retail operation systems — including POS, OpSuite, My Playbook, Service Now, and OKTA — and identify opportunities to apply these tools more effectively.
- Anticipate operational challenges before they escalate, acting decisively to resolve problems on the floor, in the back of house, and during high-volume game day scenarios.
- Make data-informed recommendations to the Leadership team on revenue targets, per cap, and UPT, contributing to continuous store performance improvement.
- Adapt quickly to changing event conditions, venue environments, and staffing needs, bringing a solutions-first mindset to every shift.
Ownership & Execution (Determined & Relentless Mindset)
- Drive sales results through consistent, disciplined execution of daily operational standards across every shift, including nights, weekends, and extended game day hours.
- Hold the part-time retail team accountable to operational excellence expectations while maintaining a positive, high-energy store culture.
- Model Fanatics Values on the floor, setting the behavioral standard that Retail Associates and Retail Leads are expected to follow.
- Maintain readiness for variable weather conditions and physical demands inherent to venue-based retail, ensuring operations continue without disruption regardless of environment.
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
- Apply AI and technology to improve efficiency, quality, and outcomes
- Use data and digital tools to inform decisions and enhance performance
- Demonstrate curiosity and adaptability in adopting new technologies and ways of working
- Contribute to a culture of innovation and continuous improvement
CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:
- Minimum of two years of experience working in retail or sales, with prior leadership experience strongly preferred.
- Demonstrated ability to coach and develop front-line team members based on observed performance and operational expectations.
- Proficiency in retail operation systems including POS, OpSuite, My Playbook, Service Now, and OKTA, or the ability to learn these systems quickly.
- Strong interpersonal skills with the ability to build partnerships, work effectively across all levels of management, and lead a part-time team with confidence.
- Ability to anticipate problems, act decisively under pressure, and maintain operational standards during high-volume game day and event scenarios.
- Fun, outgoing, confident, and professional demeanor with a genuine passion for delivering exceptional fan experiences.
- Ability to regularly sit, stand, reach, bend, and move throughout the facility; must be able to lift and carry up to 30 lbs. Must be comfortable working in various outdoor weather conditions when assigned to a venue-based location.
Education:
Must be a minimum of 18 years of age. No formal educational credential is specified for this role.
WORK LOCATION
On-site: Your work location will be onsite in New Orleans, LA
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
About us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
- Build Championship Teams
- Obsessed with Fans
- Limitless Entrepreneurial Spirit
- Determined and Relentless Mindset
By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.
Customer Success Consultant Job Roles in Louisiana
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Search Customer Success Consultant Jobs in LouisianaCustomer Success Consultant Jobs in Louisiana: Frequently Asked Questions
Which companies sponsor visas for customer success consultants in Louisiana?
Technology services firms and enterprise software companies are the most active sponsors in Louisiana. CGI, Lumen Technologies, and healthcare IT organizations based in New Orleans and Baton Rouge have filed H-1B visa Labor Condition Applications for client-facing consultant roles. Energy sector companies with digital transformation initiatives also hire customer success professionals and have established sponsorship processes for qualified international candidates.
Which visa types are most common for customer success consultant roles in Louisiana?
The H-1B is the most common visa category for customer success consultants in Louisiana, provided the role requires a bachelor's degree or higher in a specific field such as business, computer science, or information systems. Australians may qualify for the E-3 visa. Candidates already holding L-1 visa intracompany transferee status through a global employer with a Louisiana office represent another pathway worth exploring with an immigration attorney.
Which cities in Louisiana have the most customer success consultant sponsorship jobs?
New Orleans and Baton Rouge account for the majority of customer success consultant sponsorship activity in Louisiana. New Orleans draws technology services and hospitality tech employers, while Baton Rouge hosts enterprise software firms and state government IT contractors. Shreveport has a smaller but growing base of regional employers in healthcare IT and managed services that occasionally sponsor international hires for customer-facing roles.
How to find customer success consultant visa sponsorship jobs in Louisiana?
Migrate Mate aggregates visa sponsorship jobs filtered by role and state, making it straightforward to browse customer success consultant openings in Louisiana specifically. Because sponsorship willingness is not always disclosed in general job postings, using a platform built around sponsorship data saves significant time. Migrate Mate lets you filter to Louisiana and surface employers who have a documented history of sponsoring international candidates in customer success and related roles.
Are there state-specific considerations for customer success consultants seeking sponsorship in Louisiana?
Louisiana's economy leans heavily on energy, petrochemicals, and healthcare, so customer success consultants with domain knowledge in those industries tend to be more competitive with local employers. The state does not impose additional licensing requirements for this role. Tulane University and Louisiana State University produce business and information systems graduates who enter the local talent pool, meaning employers familiar with international hiring often recruit from those pipelines as well.
What is the prevailing wage for sponsored customer success consultant jobs in Louisiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.