IT Support Technician Visa Sponsorship Jobs in Louisiana
IT support technician roles in Louisiana are concentrated in New Orleans, Baton Rouge, and Shreveport, where healthcare systems like Ochsner Health, state government agencies, and energy sector companies maintain large IT infrastructure teams. Employers in these industries have an established track record of sponsoring H-1B visa and other work visas for qualified technical support professionals.
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Get Access To All JobsThank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT End User Computing
Job Summary
Job Description
- Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
- Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
- Utilize tracking system to document ticket resolutions.
- Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
- Train and assist end users on technical issues as a form of preventative maintenance.
- In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
- Travel to various sites as needed to carry out assigned duties.
- Identify, diagnose, and assist with resolution of network issues as related to end user problems.
- Restore data from backup systems using designated applications as needed for end user support.
- Manage all assigned issues being handled by other internal IT units or external contractors.
- Other tasks as directed.
QUALIFICATIONS
REQUIRED:
- Bachelor’s Degree or Associate’s degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
- Excellent analytical skills, effective organizational and time management skills.
- Great attention to detail and follow up.
- Ability to manage projects, assignments, and competing priorities.
- Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
- Advanced degree.
- Minimum one year of professional experience with OTS information systems or programs utilized by the department.
- Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
- Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
- Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
- Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
- Professional customer service experience.
SALARY: 37-47K
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
- Detailed resume listing relevant qualifications and experience;
- Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
- Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT End User Computing
Job Summary
Job Description
- Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
- Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
- Utilize tracking system to document ticket resolutions.
- Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
- Train and assist end users on technical issues as a form of preventative maintenance.
- In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
- Travel to various sites as needed to carry out assigned duties.
- Identify, diagnose, and assist with resolution of network issues as related to end user problems.
- Restore data from backup systems using designated applications as needed for end user support.
- Manage all assigned issues being handled by other internal IT units or external contractors.
- Other tasks as directed.
QUALIFICATIONS
REQUIRED:
- Bachelor’s Degree or Associate’s degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
- Excellent analytical skills, effective organizational and time management skills.
- Great attention to detail and follow up.
- Ability to manage projects, assignments, and competing priorities.
- Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
- Advanced degree.
- Minimum one year of professional experience with OTS information systems or programs utilized by the department.
- Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
- Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
- Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
- Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
- Professional customer service experience.
SALARY: 37-47K
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
- Detailed resume listing relevant qualifications and experience;
- Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
- Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close Date
This position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
IT Support Technician Job Roles in Louisiana
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Search IT Support Technician Jobs in LouisianaIT Support Technician Jobs in Louisiana: Frequently Asked Questions
Which companies sponsor visas for IT support technicians in Louisiana?
Healthcare organizations like Ochsner Health and LCMC Health, energy companies including Shell and Chevron with Louisiana operations, and state university systems such as LSU and Tulane have filed H-1B Labor Condition Applications for IT support roles. Large managed service providers and federal contractors operating in the Baton Rouge and New Orleans metro areas also appear in DOL disclosure data as repeat sponsors for technical support positions.
Which visa types are most common for IT support technician roles in Louisiana?
The H-1B is the most common visa category for IT support technicians in Louisiana, provided the role requires a bachelor's degree in a specific technical field such as information technology, computer science, or a closely related discipline. Some positions at universities may qualify under the cap-exempt H-1B pathway. The TN visa is available for Canadian and Mexican nationals in qualifying computer-related occupations that align with IT support functions.
Which cities in Louisiana have the most IT support technician sponsorship jobs?
New Orleans and Baton Rouge account for the majority of IT support technician sponsorship activity in Louisiana. New Orleans draws demand from the healthcare, tourism, and port logistics sectors, while Baton Rouge is driven by state government agencies, petrochemical industry IT departments, and LSU's technology operations. Shreveport has a smaller but active market, particularly through healthcare networks and regional financial institutions.
How to find it support technician visa sponsorship jobs in Louisiana?
Migrate Mate is built specifically for international job seekers and filters IT support technician listings in Louisiana by visa sponsorship availability, saving you from manually vetting employers. Because sponsoring employers in this role category tend to cluster in healthcare, energy, and higher education, using a targeted search on Migrate Mate helps you identify active openings at organizations with an established sponsorship history in Louisiana rather than applying broadly.
What should IT support technicians know about visa sponsorship in Louisiana's job market?
IT support technician roles must qualify as a specialty occupation under H-1B rules, meaning the employer must demonstrate the position normally requires at least a bachelor's degree in a specific technical field. Louisiana employers in industries like oil and gas and healthcare often use staffing firms or IT managed service providers to fill these roles, and sponsorship practices can vary significantly between contractors and direct employers. Confirming the employer's sponsorship history before applying is worthwhile.
What is the prevailing wage for sponsored it support technician jobs in Louisiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.