IT Support Technician Visa Sponsorship Jobs in Washington
IT support technician visa sponsorship jobs in Washington are concentrated around Seattle's major tech employers, including Microsoft, Amazon, and Boeing, as well as state government agencies and healthcare systems in Olympia and Spokane. The state's dense concentration of enterprise technology operations makes it one of the more active markets for sponsored IT support roles.
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Company Overview
Immunome is a clinical-stage targeted oncology company committed to developing first-in-class and best-in-class targeted cancer therapies. We are advancing an innovative portfolio of therapeutics, drawing on leadership that previously played key roles in the design, development, and commercialization of cutting-edge therapies, including antibody-drug conjugate therapies. Our pipeline includes varegacestat, a late-clinical stage GSI; IM-1021, a clinical-stage ROR1 ADC; and IM-3050, a FAP-targeted radiotherapy that recently received IND clearance. We are also advancing a broad portfolio of early stage ADCs pursuing undisclosed solid tumor targets.
Position Overview
Immunome is seeking an onsite Senior IT Systems and Support Technician to serve as an experienced technical lead and key contributor to enterprise systems administration, infrastructure operations, IT service management, and cybersecurity within a regulated biotech environment. This role blends advanced Tier 3 support with hands-on systems administration across Microsoft 365, identity and endpoint management, enterprise applications, and laboratory systems. The ideal candidate has strong experience in ITIL-based environments and hands-on expertise with ServiceNow IT Service Management (ITSM). This person will help ensure the reliability, security, scalability, and regulatory compliance of corporate and GxP-regulated IT systems supporting teams across the organization.
Responsibilities
Advanced Technical Support
- Serve as Tier 3 escalation for complex technical issues across endpoints, infrastructure, applications, and cloud environments.
- Mentor and provide guidance to Tier 1 and Tier 2 support technicians.
- Serve as a senior power user and operational subject matter expert for ServiceNow.
- Ensure complete and high-quality documentation of incidents, changes, and resolutions within ServiceNow.
- Support continuous improvement of ITSM processes aligned with ITIL best practices.
- Develop SOPs, knowledge base articles, and technical documentation.
- Coordinate support activities with IT Managed Service Providers (MSPs), vendors, and internal partners.
- Participate in on-call rotation and after-hours support as required.
Systems Administration and Enterprise Application Support
- Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Cloud PC, Entra ID).
- Serve as system administrator for business-critical enterprise applications (ERP, CRM, HRIS, EDMS).
- Provide IT support for research and development laboratory systems.
- Oversee endpoint management platforms (Intune, JAMF, NinjaOne).
- Manage Windows and macOS workstations, mobile devices (iOS and Android), and client software applications.
- Follow formal change management processes for regulated systems.
- Contribute to infrastructure planning and lifecycle management initiatives.
Cybersecurity and Compliance Support
- Serve as secondary administrator for selected cybersecurity systems.
- Assist with security incident response and risk remediation efforts in collaboration with internal leadership and external SOC/MSP partners.
- Support Endpoint Detection and Response (EDR), patch management, and device compliance programs.
- Help manage identity and access controls (MFA, SSO, RBAC, conditional access).
- Maintain GxP-regulated systems in compliance with FDA 21 CFR Part 11 and data integrity requirements.
- Partner with Finance, Legal, and Quality during regulatory audits and inspections.
Qualifications
- A minimum of 5+ years of progressive IT support and systems administration experience.
- A minimum of 2+ years in a Tier 3 or senior technical role.
Preferred Certifications
- Microsoft (M365, Azure, Intune, Windows Server)
- ITILv4 Foundation
- ServiceNow Certified System Administrator (CSA)
- CompTIA A+, Network+, Security+
- Security-related certifications (CySA+, CISSP, or equivalent) a plus
Knowledge And Skills
- Strong hands-on experience with ServiceNow ITSM.
- Experience supporting on-premise and cloud computing environments.
- Strong troubleshooting, documentation, and communication skills.
- Experience in regulated industries (biotech, pharma, medical device) preferred.
Washington State Pay Range
$102,777 - $131,784 USD
E/E/O
Immunome, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
E-Verify
Immunome, Inc. is a participant in E-Verify. Please review the following notices: E-Verify Participation Poster | Right to Work Poster (English) | Right to Work Poster (Spanish).

Company Overview
Immunome is a clinical-stage targeted oncology company committed to developing first-in-class and best-in-class targeted cancer therapies. We are advancing an innovative portfolio of therapeutics, drawing on leadership that previously played key roles in the design, development, and commercialization of cutting-edge therapies, including antibody-drug conjugate therapies. Our pipeline includes varegacestat, a late-clinical stage GSI; IM-1021, a clinical-stage ROR1 ADC; and IM-3050, a FAP-targeted radiotherapy that recently received IND clearance. We are also advancing a broad portfolio of early stage ADCs pursuing undisclosed solid tumor targets.
Position Overview
Immunome is seeking an onsite Senior IT Systems and Support Technician to serve as an experienced technical lead and key contributor to enterprise systems administration, infrastructure operations, IT service management, and cybersecurity within a regulated biotech environment. This role blends advanced Tier 3 support with hands-on systems administration across Microsoft 365, identity and endpoint management, enterprise applications, and laboratory systems. The ideal candidate has strong experience in ITIL-based environments and hands-on expertise with ServiceNow IT Service Management (ITSM). This person will help ensure the reliability, security, scalability, and regulatory compliance of corporate and GxP-regulated IT systems supporting teams across the organization.
Responsibilities
Advanced Technical Support
- Serve as Tier 3 escalation for complex technical issues across endpoints, infrastructure, applications, and cloud environments.
- Mentor and provide guidance to Tier 1 and Tier 2 support technicians.
- Serve as a senior power user and operational subject matter expert for ServiceNow.
- Ensure complete and high-quality documentation of incidents, changes, and resolutions within ServiceNow.
- Support continuous improvement of ITSM processes aligned with ITIL best practices.
- Develop SOPs, knowledge base articles, and technical documentation.
- Coordinate support activities with IT Managed Service Providers (MSPs), vendors, and internal partners.
- Participate in on-call rotation and after-hours support as required.
Systems Administration and Enterprise Application Support
- Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Cloud PC, Entra ID).
- Serve as system administrator for business-critical enterprise applications (ERP, CRM, HRIS, EDMS).
- Provide IT support for research and development laboratory systems.
- Oversee endpoint management platforms (Intune, JAMF, NinjaOne).
- Manage Windows and macOS workstations, mobile devices (iOS and Android), and client software applications.
- Follow formal change management processes for regulated systems.
- Contribute to infrastructure planning and lifecycle management initiatives.
Cybersecurity and Compliance Support
- Serve as secondary administrator for selected cybersecurity systems.
- Assist with security incident response and risk remediation efforts in collaboration with internal leadership and external SOC/MSP partners.
- Support Endpoint Detection and Response (EDR), patch management, and device compliance programs.
- Help manage identity and access controls (MFA, SSO, RBAC, conditional access).
- Maintain GxP-regulated systems in compliance with FDA 21 CFR Part 11 and data integrity requirements.
- Partner with Finance, Legal, and Quality during regulatory audits and inspections.
Qualifications
- A minimum of 5+ years of progressive IT support and systems administration experience.
- A minimum of 2+ years in a Tier 3 or senior technical role.
Preferred Certifications
- Microsoft (M365, Azure, Intune, Windows Server)
- ITILv4 Foundation
- ServiceNow Certified System Administrator (CSA)
- CompTIA A+, Network+, Security+
- Security-related certifications (CySA+, CISSP, or equivalent) a plus
Knowledge And Skills
- Strong hands-on experience with ServiceNow ITSM.
- Experience supporting on-premise and cloud computing environments.
- Strong troubleshooting, documentation, and communication skills.
- Experience in regulated industries (biotech, pharma, medical device) preferred.
Washington State Pay Range
$102,777 - $131,784 USD
E/E/O
Immunome, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
E-Verify
Immunome, Inc. is a participant in E-Verify. Please review the following notices: E-Verify Participation Poster | Right to Work Poster (English) | Right to Work Poster (Spanish).
IT Support Technician Job Roles in Washington
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Search IT Support Technician Jobs in WashingtonIT Support Technician Jobs in Washington: Frequently Asked Questions
Which companies sponsor visas for IT support technicians in Washington?
Microsoft, Amazon, and Boeing are among the most consistent sponsors of IT support roles in Washington, given their large internal IT operations. Healthcare systems like Providence and UW Medicine, along with state and local government agencies, also sponsor these positions. Staffing firms with enterprise contracts in the Seattle metro area have historically filed Labor Condition Applications for IT support technician roles as well.
Which visa types are most common for IT support technician roles in Washington?
The H-1B is the most commonly filed visa for IT support technicians in Washington, though approval depends on demonstrating that the role qualifies as a specialty occupation requiring a bachelor's degree in a specific technical field. Some employers also use the TN visa for Canadian and Mexican nationals in qualifying IT roles. The L-1B is an option for intracompany transfers with specialized knowledge, particularly relevant at large multinationals headquartered or with major offices in Washington.
Which cities in Washington have the most IT support technician sponsorship jobs?
Seattle and its eastside suburbs, particularly Redmond, Bellevue, and Kirkland, account for the largest share of IT support technician sponsorship activity in Washington due to the concentration of major tech and enterprise employers. Tacoma and Spokane have a smaller but consistent volume of openings driven by healthcare systems, government contractors, and regional universities that maintain in-house IT support teams.
How to find it support technician visa sponsorship jobs in Washington?
Migrate Mate filters job listings specifically for roles that include visa sponsorship, making it easier to identify IT support technician openings in Washington without sifting through positions that won't support international applicants. You can search by role and state to surface employers actively hiring for sponsored IT support positions in cities like Seattle, Bellevue, and Spokane, then apply directly through the listing.
Are there any Washington-specific considerations for IT support technician visa sponsorship?
Washington's Department of Labor and Industries sets its own wage standards that can interact with federal prevailing wage determinations employers must meet for H-1B filings. The University of Washington and Washington State University produce a steady pipeline of international graduates on OPT who pursue IT support roles, meaning some Washington employers are familiar with the sponsorship process. Roles tied to federal contracts in the state may also require background clearance eligibility, which can affect international candidates.
What is the prevailing wage for sponsored it support technician jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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