IT Support Technician Visa Sponsorship Jobs in Minnesota
IT support technician visa sponsorship jobs in Minnesota are concentrated in the Twin Cities metro, where major employers like Target, UnitedHealth Group, Best Buy, and 3M maintain large IT operations. Rochester's medical technology sector and the state's growing financial services industry add additional hiring demand for qualified technicians seeking H-1B visa or other work visa sponsorship.
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INTRODUCTION
Published 09.11.2026
Company: Safran Test Cells
Job field: IT
Location: New Brighton, Minnesota, United States
Contract type: Permanent
Contract duration: Full-time
Required degree: Bachelor's Degree
Required experience: More than 5 years
Professional status: Employees / Staff
Salary range: 75000-78000
JOB DESCRIPTION
Working under the direction of the IT Manager, the Help Desk Support is responsible for providing support to employees at Safran Test Cells.
This is done through the setup of computers and equipment, desk phone support, and user hardware and software issues. The Help Desk Support will contribute to organizational efforts by ensuring employee network access which includes assisting with password resets, network drives, Internet and VPN.
Essential Duties and Responsibilities:
- Serve as the first point of contact for internal users seeking technical assistance in-person, over the phone or by email.
- Receive, assign, prioritize, document and actively resolve requests in Safran Test Cells' tracking system.
- Provide Level I support to resolve incidents and complete service requests including troubleshooting and upgrading computer hardware, software, and computers.
- Install, configure and maintain new computers, phones, server applications and desktop hardware.
- Install Windows updates and validate virus protection.
- Perform troubleshooting of workstations, laptops and associated systems through diagnostic techniques and pertinent questions.
- Direct unresolved issues to the next level of support personnel.
- Actively participate in a continuous improvement culture providing recommendations and implementing enhancements to current methods and procedures.
- Manage user accounts, permissions, emails and anti-virus.
- Other duties as assigned.
The above position description is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of the position. It is not to be construed as an exhaustive statement of job functions. The employee may be required to perform other job-related duties as requested. Position responsibilities are subject to change over time in order to accommodate changing organizational needs.
Job Requirements
Education/Experience
- Bachelor's degree or currently enrolled in Information Technology or related program preferred.
- 5 to 7 years of experience providing Help Desk Support.
QUALIFICATIONS
- Demonstrated working knowledge of Windows 10 and MS Office Suite.
- Ability to explain technical concepts and procedures to non-technical users.
- Demonstrated knowledge of computer security procedures and protocols.
- Knowledge in rebuilding workstations (Hardware and Software) and all aspects of troubleshooting computer systems.
- Self-motivated, driven, organized, detail oriented, able to multi-task, prioritize and excel in a fast-paced environment.
- Strong communication skills both verbal and written with a proven ability to be assertive yet approachable delivering a positive experience with coworkers and management.
- Demonstrate accuracy and thoroughness; looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Comfortable following written instructions for system configuration and testing.
- Ability to determine computer problems and to coordinate hardware and/or software solutions.
COMPANY INFORMATION
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.
Holding leading positions worldwide, Safran Aero Boosters designs, develops and manufactures modules, equipment and test benches for aerospace and space propulsion systems. Based in Belgium, Safran Aero Boosters operates two subsidiaries in the United States and brings together the expertise of 2,000 talented employees.
LOCATION
639 Campus Drive MN 55112
New Brighton
Minnesota
United States
IT Support Technician Job Roles in Minnesota
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Search IT Support Technician Jobs in MinnesotaIT Support Technician Jobs in Minnesota: Frequently Asked Questions
Which companies in Minnesota sponsor visas for IT support technicians?
Large Minnesota-headquartered employers with consistent H-1B sponsorship records for IT roles include UnitedHealth Group, Target, Best Buy, 3M, and Mayo Clinic. Regional banks and health systems such as Allina Health and U.S. Bancorp also file sponsorship petitions for IT support positions. Mid-size managed service providers and technology consultancies in the Twin Cities metro round out the sponsoring employer pool.
Which visa types are most common for IT support technician roles in Minnesota?
The H-1B is the most frequently used visa for IT support technicians in Minnesota, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field. Some positions at qualifying organizations may also be filled through TN visa status for Canadian or Mexican nationals, or through OPT and STEM OPT extensions for recent graduates already in the U.S.
How to find it support technician visa sponsorship jobs in Minnesota?
Migrate Mate filters IT support technician roles specifically by sponsorship availability, so you can focus on Minnesota employers already open to visa sponsorship rather than sorting through postings manually. Search by state and role on Migrate Mate to surface relevant openings across the Twin Cities metro and Rochester. Creating a profile also helps match your qualifications to employers with active H-1B filing histories in IT support.
Which cities in Minnesota have the most IT support technician sponsorship jobs?
Minneapolis and Saint Paul account for the large majority of IT support technician sponsorship activity in Minnesota, driven by corporate headquarters, financial institutions, and large health systems concentrated in the metro area. Rochester is a secondary market with demand tied to Mayo Clinic and its affiliated medical technology partners. Bloomington and Eden Prairie, both major corporate suburbs, also host notable IT hiring from companies like Best Buy and Optum.
Are there any Minnesota-specific considerations for IT support technician visa sponsorship?
Minnesota employers sponsoring H-1B workers must pay the Department of Labor prevailing wage for the specific IT support role and work location, which varies between Minneapolis metro and outstate markets. The Twin Cities campus ecosystem, including the University of Minnesota, produces a pipeline of international graduates on STEM OPT who target local tech employers. Roles that blend helpdesk duties with systems administration tend to have stronger specialty occupation documentation than pure desktop support positions.
What is the prevailing wage for sponsored it support technician jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.