Service Engineer Visa Sponsorship Jobs in Maryland
Maryland's service engineer market is anchored by defense contractors, biotech firms, and federal IT integrators concentrated around Baltimore, Rockville, and the I-270 corridor. Employers like Northrop Grumman, Leidos, and Booz Allen Hamilton regularly hire service engineers and have established visa sponsorship programs for qualified international candidates.
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Get Access To All JobsINTRODUCTION
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity.
ROLE
Customer Service Engineer
The Big Picture
As a Customer Service Engineer, you’ll support customers using MLD and RRD products, while also providing service expertise across other Applied Genomics and Life Science solutions. This role covers the MD/VA/DC area, reporting to the Mid-Atlantic Team Leader and partnering closely with internal teams to keep customers operating smoothly.
What's in it for you
- Experience personalized career journeys with growth-oriented development opportunities.
- Engage in purpose-driven work that makes a positive impact on society.
- Be part of a values-driven culture that fosters inclusivity and innovation.
Your Superpowers in Action
- Provide technical customer service for MLD and RRD products, including troubleshooting, diagnostics, and resolution support.
- Support installation, qualification, preventive maintenance, and service activities in the field as needed.
- Translate customer issues into clear, actionable updates for internal teams to drive timely fixes and continuous improvement.
- Travel throughout the MD/DC area and the Philadelphia and greater PA/NJ territory (approximately 80% travel), with some overnight possibilities based on customer needs.
- Maintain accurate service documentation, follow defined processes, and help ensure a high-quality customer experience.
BASIC QUALIFICATIONS
- Bachelor's degree in Engineering, Life Sciences, Biomedical Sciences, or STEM Field
- 3+ years of experience in technical customer service, field service engineering, technical support, or a customer-facing service role in a laboratory, life science, or regulated technology environment.
- Troubleshooting skills with the ability to work methodically from customer symptoms to root cause, using documented procedures and tools.
PREFERRED QUALIFICATIONS
- 3+ years experience supporting Applied Genomics or Life Science instruments and related systems (including service, validation support, or qualification activities).
- Familiarity with service documentation, change tracking, and structured problem-solving approaches used in technical environments.
- 3+ years experience coordinating with cross-functional internal teams (engineering, operations, or technical management) to resolve complex issues.
The pay range for this full-time position is a salary 65,500.00 - 88,000.00 Annual USD. This range reflects the minimum and maximum target for a new hire in this position. The pay offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.
What do we offer?
We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Paid Time-Off
- Parental Benefits
- Compassionate Care Leave
- 401k with Company Match
- Employee Stock Purchase Plan
Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.
For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.
INTRODUCTION
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity.
ROLE
Customer Service Engineer
The Big Picture
As a Customer Service Engineer, you’ll support customers using MLD and RRD products, while also providing service expertise across other Applied Genomics and Life Science solutions. This role covers the MD/VA/DC area, reporting to the Mid-Atlantic Team Leader and partnering closely with internal teams to keep customers operating smoothly.
What's in it for you
- Experience personalized career journeys with growth-oriented development opportunities.
- Engage in purpose-driven work that makes a positive impact on society.
- Be part of a values-driven culture that fosters inclusivity and innovation.
Your Superpowers in Action
- Provide technical customer service for MLD and RRD products, including troubleshooting, diagnostics, and resolution support.
- Support installation, qualification, preventive maintenance, and service activities in the field as needed.
- Translate customer issues into clear, actionable updates for internal teams to drive timely fixes and continuous improvement.
- Travel throughout the MD/DC area and the Philadelphia and greater PA/NJ territory (approximately 80% travel), with some overnight possibilities based on customer needs.
- Maintain accurate service documentation, follow defined processes, and help ensure a high-quality customer experience.
BASIC QUALIFICATIONS
- Bachelor's degree in Engineering, Life Sciences, Biomedical Sciences, or STEM Field
- 3+ years of experience in technical customer service, field service engineering, technical support, or a customer-facing service role in a laboratory, life science, or regulated technology environment.
- Troubleshooting skills with the ability to work methodically from customer symptoms to root cause, using documented procedures and tools.
PREFERRED QUALIFICATIONS
- 3+ years experience supporting Applied Genomics or Life Science instruments and related systems (including service, validation support, or qualification activities).
- Familiarity with service documentation, change tracking, and structured problem-solving approaches used in technical environments.
- 3+ years experience coordinating with cross-functional internal teams (engineering, operations, or technical management) to resolve complex issues.
The pay range for this full-time position is a salary 65,500.00 - 88,000.00 Annual USD. This range reflects the minimum and maximum target for a new hire in this position. The pay offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.
What do we offer?
We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Paid Time-Off
- Parental Benefits
- Compassionate Care Leave
- 401k with Company Match
- Employee Stock Purchase Plan
Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.
For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.
Service Engineer Job Roles in Maryland
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Search Service Engineer Jobs in MarylandService Engineer Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for service engineers in Maryland?
Defense and government IT contractors are among the most active sponsors in Maryland. Northrop Grumman, Leidos, SAIC, and Booz Allen Hamilton regularly file H-1B visa petitions for service engineer roles. In the biotech corridor around Rockville and Gaithersburg, companies like MedImmune and Human Genome Sciences also sponsor service engineers with technical specializations in instrumentation and systems support.
Which visa types are most common for service engineer roles in Maryland?
The H-1B is the most common visa category for service engineers in Maryland, particularly for roles requiring a bachelor's degree or higher in engineering, computer science, or a related technical field. Candidates from Australia may qualify for the E-3 visa, and Canadian and Mexican nationals may be eligible under the TN visa category, which includes certain engineering occupations.
Which cities in Maryland have the most service engineer sponsorship jobs?
Baltimore and the I-270 technology corridor, spanning Rockville, Gaithersburg, and Bethesda, account for the largest share of service engineer sponsorship activity in Maryland. The proximity to federal agencies and research institutions like the National Institutes of Health drives sustained demand. Columbia and Annapolis also have concentrations of defense and cybersecurity employers that hire service engineers.
How to find service engineer visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically for roles with visa sponsorship, so you can search service engineer positions in Maryland without manually sorting through employers who don't sponsor. The platform is built for international candidates, making it straightforward to identify which Maryland employers are actively open to sponsoring H-1B or other work visa categories for service engineer roles.
Are there state-specific considerations for service engineers seeking sponsorship in Maryland?
Maryland's heavy concentration of federal contractors means many service engineer roles require security clearances, which can complicate or delay sponsorship for candidates not yet holding U.S. permanent residency. Roles outside the cleared-contractor space, particularly in biotech and commercial IT around Montgomery County, tend to have fewer clearance barriers. The University of Maryland also produces a steady pipeline of international engineering graduates who pursue local sponsorship.
What is the prevailing wage for sponsored service engineer jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.