Service & Sales Representative Visa Sponsorship Jobs in Massachusetts
Massachusetts service and sales representative roles with visa sponsorship are concentrated in Boston, Cambridge, and Worcester, driven by the state's large life sciences, medtech, and financial services sectors. Companies like Thermo Fisher Scientific, Fidelity Investments, and HubSpot regularly hire for customer-facing sales and service positions and have established sponsorship track records.
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Get Access To All JobsINTRODUCTION
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
ROLE AND RESPONSIBILITIES
With your superior sales and customer service skills and excitement for technology, you’ll deliver an exceptional customer experience to go along with America’s fastest and most reliable network! Customers rely on us. When they have questions or issues, you’ll be there.
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in cloud and security solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Your responsibilities will include, but are not limited to:
- Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service.
- Instilling confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of Verizon’s products and services to effectively service and retain customers.
- Identifying customer needs and proactively offering our products and services to meet monthly sales goals and to ultimately deliver an outstanding customer experience.
- Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues.
- Responding to requests from customers about Verizon products and services.
- Verifying service order accuracy and completeness and making corrections/changes, as needed.
- Negotiating the collection of overdue bills.
- Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
- Managing various systems and work tools while engaging on the phone with customers.
BASIC QUALIFICATIONS
You’ll have a dedication to customer service excellence with amazing communication skills and a positive, professional attitude. You’ll thrive in a fast-paced work environment and enjoy helping our customers connect to the digital world.
PREFERRED QUALIFICATIONS
Even better if you have:
- Related Associate Degree or 2+ years’ relevant experience.
- Customer Service call center experience.
- Previous collections experience.
- Experience with selling products and services.
- Customer service skills.
- Demonstrated ability to communicate with detail and precision.
You must live within 75 miles of the current reporting location for the life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings, etc.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Test(s) Required
SACS HTML Results
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LOCATION
In this remote role, you'll work from home with occasional in-person trainings and meetings.
SCHEDULED WEEKLY HOURS
37.5
EQUAL EMPLOYMENT OPPORTUNITY
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
BENEFITS AND COMPENSATION
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, paid time off, adoption assistance and tuition assistance, we’ve got you covered with our award-winning total rewards package.
The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours. The weekly wage range for the location(s) listed on this job requisition based on a full-time schedule is: $665.50 - $1,840.50.
INTRODUCTION
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
ROLE AND RESPONSIBILITIES
With your superior sales and customer service skills and excitement for technology, you’ll deliver an exceptional customer experience to go along with America’s fastest and most reliable network! Customers rely on us. When they have questions or issues, you’ll be there.
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in cloud and security solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Your responsibilities will include, but are not limited to:
- Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service.
- Instilling confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of Verizon’s products and services to effectively service and retain customers.
- Identifying customer needs and proactively offering our products and services to meet monthly sales goals and to ultimately deliver an outstanding customer experience.
- Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues.
- Responding to requests from customers about Verizon products and services.
- Verifying service order accuracy and completeness and making corrections/changes, as needed.
- Negotiating the collection of overdue bills.
- Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
- Managing various systems and work tools while engaging on the phone with customers.
BASIC QUALIFICATIONS
You’ll have a dedication to customer service excellence with amazing communication skills and a positive, professional attitude. You’ll thrive in a fast-paced work environment and enjoy helping our customers connect to the digital world.
PREFERRED QUALIFICATIONS
Even better if you have:
- Related Associate Degree or 2+ years’ relevant experience.
- Customer Service call center experience.
- Previous collections experience.
- Experience with selling products and services.
- Customer service skills.
- Demonstrated ability to communicate with detail and precision.
You must live within 75 miles of the current reporting location for the life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings, etc.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Test(s) Required
SACS HTML Results
Test Previews
LOCATION
In this remote role, you'll work from home with occasional in-person trainings and meetings.
SCHEDULED WEEKLY HOURS
37.5
EQUAL EMPLOYMENT OPPORTUNITY
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
BENEFITS AND COMPENSATION
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, paid time off, adoption assistance and tuition assistance, we’ve got you covered with our award-winning total rewards package.
The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours. The weekly wage range for the location(s) listed on this job requisition based on a full-time schedule is: $665.50 - $1,840.50.
Service & Sales Representative Job Roles in Massachusetts
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Search Service & Sales Representative Jobs in MassachusettsService & Sales Representative Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for service and sales representatives in Massachusetts?
Massachusetts employers with consistent H-1B visa sponsorship histories in sales and service roles include Thermo Fisher Scientific, Fidelity Investments, HubSpot, Biogen, and Wayfair. Life sciences and financial services firms in the Boston metro tend to sponsor most frequently, particularly for technical sales and account management positions that require specialized product or industry knowledge.
Which visa types are most common for service and sales representative roles in Massachusetts?
The H-1B is the most common visa for service and sales representatives in Massachusetts, particularly for roles in life sciences, software, or financial services where a relevant bachelor's degree is required. Candidates already holding TN visa, L-1 visa, or O-1 visa status may also find employers willing to support a transfer or extension. The role must qualify as a specialty occupation, so generalist sales positions without a degree requirement are harder to sponsor.
Which cities in Massachusetts have the most service and sales representative sponsorship jobs?
Boston and Cambridge account for the largest share of sponsored service and sales representative roles in Massachusetts, anchored by the biotech corridor along Route 128 and the Seaport financial district. Worcester is a secondary hub, particularly for medical device and healthcare technology sales. Burlington and Waltham also see consistent activity from enterprise software and life sciences employers headquartered in the suburban tech belt.
How to find service & sales representative visa sponsorship jobs in Massachusetts?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for service and sales representative roles in Massachusetts without manually screening out employers who don't sponsor. You can browse active openings from Massachusetts employers in life sciences, fintech, and enterprise software, categories where sponsorship for qualified candidates is most common in this state.
Are there any Massachusetts-specific considerations for service and sales representative visa sponsorship?
Massachusetts employers sponsoring H-1B workers must meet Department of Labor prevailing wage requirements, which are benchmarked to the Boston-Cambridge-Newton metro area and tend to reflect the state's higher cost of living. The state's concentration of research universities, including MIT, Boston University, and Northeastern, creates a strong pipeline of international graduates actively seeking sponsorship in technical sales and customer success roles at nearby employers.
What is the prevailing wage for sponsored service & sales representative jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.