Service Engineer Visa Sponsorship Jobs in Massachusetts
Massachusetts is a strong market for service engineer roles, with major employers like Raytheon Technologies, Boston Scientific, and Thermo Fisher Scientific regularly hiring across Greater Boston, Waltham, and the Route 128 corridor. The state's concentration of defense, medtech, and advanced manufacturing firms creates steady demand for internationally sponsored service engineer talent.
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Get Access To All JobsINTRODUCTION
Hologic is seeking a skilled Internal Service Engineer to join our dynamic R&D Cytology team in Marlborough. In this role, you will be responsible for a wide range of product support activities including the repair, preventative maintenance, troubleshooting, and configuration management of all on market products supported by Product Development.
This is an onsite position in Marlborough, MA.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Conducts advanced troubleshooting to repair, test and qualify instruments located in Product Development labs.
- Schedules and manages preventive maintenance on internal instruments.
- Documents repair / resolution of customer calls in CRM system and escalates issues to management as needed.
- Works with Engineering to resolve quality issues and advise of issues and developments.
- Keep management advised of issues and developments.
- Ensure instrumentation is in compliance with regulatory requirements and quality control standards.
- Creates, edits and validates Technical Documentation.
- Creates system verification/validation plans and reports.
- Performs system verification/validation testing.
- Provide support to Field Service Engineers.
- Possibility of travel to the field to assist with instrument install, upgrade or repair.
QUALIFICATIONS
- Proficiency with hand tools such as allen wrenches, wrenches, screwdrivers, etc.
- Proficiency with troubleshooting complex electro-mechanical systems and their assemblies.
- Ability to use electrical test equipment such as multimeters, oscilloscopes, etc.
- Ability to work in a team environment.
- Ability to communicate effectively and constructively with peers, and other departments.
- Solid computer skills.
- Time management skills.
- Experience with FDA regulated medical devices is a plus.
- Experience with servicing medical devices is a plus.
- SolidWorks and SolidWorks PDM or equivalent CAD design tools knowledge a plus.
- Ability to solder and experience with electrical cable fabrication a plus.
- Agile PLM or equivalent PLM system knowledge is a plus.
EXPECTED EDUCATION AND EXPERIENCE:
BA/BS degree or equivalent experience preferred, with 2 - 5 years of related experience in direct customer interaction and service environment, ideally in a laboratory setting.
COMPENSATION
- The annualized base salary range for this role is $78,000 to $122,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
INTRODUCTION
Hologic is seeking a skilled Internal Service Engineer to join our dynamic R&D Cytology team in Marlborough. In this role, you will be responsible for a wide range of product support activities including the repair, preventative maintenance, troubleshooting, and configuration management of all on market products supported by Product Development.
This is an onsite position in Marlborough, MA.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Conducts advanced troubleshooting to repair, test and qualify instruments located in Product Development labs.
- Schedules and manages preventive maintenance on internal instruments.
- Documents repair / resolution of customer calls in CRM system and escalates issues to management as needed.
- Works with Engineering to resolve quality issues and advise of issues and developments.
- Keep management advised of issues and developments.
- Ensure instrumentation is in compliance with regulatory requirements and quality control standards.
- Creates, edits and validates Technical Documentation.
- Creates system verification/validation plans and reports.
- Performs system verification/validation testing.
- Provide support to Field Service Engineers.
- Possibility of travel to the field to assist with instrument install, upgrade or repair.
QUALIFICATIONS
- Proficiency with hand tools such as allen wrenches, wrenches, screwdrivers, etc.
- Proficiency with troubleshooting complex electro-mechanical systems and their assemblies.
- Ability to use electrical test equipment such as multimeters, oscilloscopes, etc.
- Ability to work in a team environment.
- Ability to communicate effectively and constructively with peers, and other departments.
- Solid computer skills.
- Time management skills.
- Experience with FDA regulated medical devices is a plus.
- Experience with servicing medical devices is a plus.
- SolidWorks and SolidWorks PDM or equivalent CAD design tools knowledge a plus.
- Ability to solder and experience with electrical cable fabrication a plus.
- Agile PLM or equivalent PLM system knowledge is a plus.
EXPECTED EDUCATION AND EXPERIENCE:
BA/BS degree or equivalent experience preferred, with 2 - 5 years of related experience in direct customer interaction and service environment, ideally in a laboratory setting.
COMPENSATION
- The annualized base salary range for this role is $78,000 to $122,100 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
Service Engineer Job Roles in Massachusetts
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Search Service Engineer Jobs in MassachusettsService Engineer Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for service engineers in Massachusetts?
Employers with established visa sponsorship programs for service engineers in Massachusetts include Raytheon Technologies, Boston Scientific, Thermo Fisher Scientific, Analog Devices, and Watts Water Technologies. Defense contractors and medical device manufacturers along the Route 128 corridor are particularly active sponsors, as these industries rely on specialized technical talent that often requires international recruitment.
Which visa types are most common for service engineer roles in Massachusetts?
The H-1B visa is the most common visa for service engineers in Massachusetts, as the role typically qualifies as a specialty occupation requiring at least a bachelor's degree in engineering or a related field. Employers in defense and aerospace may also sponsor L-1B visas for intracompany transferees with specialized knowledge. TN visas are available for Canadian and Mexican nationals in qualifying engineering roles.
Which cities in Massachusetts have the most service engineer sponsorship jobs?
Greater Boston and the Route 128 technology corridor, including cities like Waltham, Woburn, Burlington, and Marlborough, have the highest concentration of service engineer sponsorship jobs. Cambridge hosts a number of life sciences and instrumentation employers. Worcester is a secondary hub with manufacturing and industrial equipment firms that hire service engineers.
How to find service engineer visa sponsorship jobs in Massachusetts?
Migrate Mate filters job listings specifically for roles offering visa sponsorship, making it practical to search service engineer positions in Massachusetts without sifting through listings from employers who don't sponsor. You can browse by location and role type to focus on the Route 128 corridor and Greater Boston, where sponsorship activity for service engineers is highest.
Are there any state-specific considerations for service engineers seeking sponsorship in Massachusetts?
Massachusetts has a high cost of living, which influences Department of Labor prevailing wage determinations for H-1B petitions filed in the state. Employers must certify that the offered wage meets or exceeds the prevailing wage for the specific service engineer role in that geographic area. The state's strong university pipeline from MIT, Northeastern, and UMass Amherst also means employers are experienced with international hiring processes.
What is the prevailing wage for sponsored service engineer jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.