Service Operations Manager Visa Sponsorship Jobs in Massachusetts
Massachusetts is a strong market for service operations managers, with major employers spanning healthcare systems like Mass General Brigham, financial services firms in Boston's financial district, and technology companies concentrated along Route 128. Cambridge, Boston, and Waltham are the primary hiring hubs, and the state's deep university ecosystem drives consistent international talent pipelines into operations leadership roles.
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Get Access To All JobsINTRODUCTION
Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for a healthcare account in the Boston, MA area.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
ROLE AND RESPONSIBILITIES
What You'll Do:
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- work with the Environment of Care Committee and Infection Prevention Director
- effectively manages the Unit Operating System
- support a diverse and inclusive workforce
WHAT WE OFFER
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
BASIC QUALIFICATIONS
What You Bring:
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
- have experience effectively managing projects within agreed upon timelines
- are results and safety driven
QUALIFICATIONS & REQUIREMENTS
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
INTRODUCTION
Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for a healthcare account in the Boston, MA area.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
ROLE AND RESPONSIBILITIES
What You'll Do:
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- work with the Environment of Care Committee and Infection Prevention Director
- effectively manages the Unit Operating System
- support a diverse and inclusive workforce
WHAT WE OFFER
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
BASIC QUALIFICATIONS
What You Bring:
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
- have experience effectively managing projects within agreed upon timelines
- are results and safety driven
QUALIFICATIONS & REQUIREMENTS
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Service Operations Manager Job Roles in Massachusetts
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Search Service Operations Manager Jobs in MassachusettsService Operations Manager Jobs in Massachusetts: Frequently Asked Questions
Which companies in Massachusetts sponsor visas for service operations managers?
Healthcare systems including Mass General Brigham and Beth Israel Deaconess Medical Center, financial institutions like Fidelity Investments and State Street, and technology firms such as Wayfair and HubSpot have documented H-1B visa sponsorship histories for operations management roles. Life sciences companies concentrated in Cambridge, including Biogen and Moderna, also regularly sponsor international professionals in service operations and delivery functions.
Which visa types are most common for service operations manager roles in Massachusetts?
The H-1B is the most common visa category for service operations managers in Massachusetts, as the role typically requires a bachelor's degree in business, operations, or a related field, meeting the specialty occupation standard. Candidates already in the U.S. on OPT or STEM OPT may transition through employer-sponsored H-1B petitions. The L-1A is relevant for managers transferring intracompany from a foreign affiliate into a Massachusetts-based position.
How to find service operations manager visa sponsorship jobs in Massachusetts?
Migrate Mate filters job listings specifically by visa sponsorship status, making it straightforward to identify service operations manager roles in Massachusetts where employers are actively willing to sponsor. Rather than sorting through thousands of general postings, you can focus on verified sponsorship opportunities in Boston, Cambridge, and Waltham, where demand for operations leadership with international backgrounds is concentrated across healthcare, fintech, and technology sectors.
Which cities in Massachusetts have the most service operations manager sponsorship jobs?
Boston and Cambridge account for the largest share of sponsored service operations manager positions, driven by the concentration of healthcare systems, financial services firms, and technology companies. Waltham and Burlington along Route 128 are secondary hubs, particularly in software and life sciences. Worcester is growing as a healthcare and logistics operations center, and Springfield draws some demand from regional financial and insurance employers.
Are there any Massachusetts-specific considerations for service operations manager sponsorship?
Massachusetts employers must pay H-1B workers the prevailing wage for the specific occupational category and metro area, determined by Department of Labor wage surveys for the Boston-Cambridge-Newton metropolitan region. The state's high concentration of cap-exempt employers, including Harvard, MIT, and affiliated hospitals, means some positions bypass the annual H-1B lottery entirely. Operations managers in healthcare and higher education should specifically explore roles at these institutions.
What is the prevailing wage for sponsored service operations manager jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.