Trainer Visa Sponsorship Jobs in Massachusetts

INTRODUCTION

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has been dedicated to helping individuals, families, and communities thrive through compassionate, high-quality care and support services. With deep roots in Western Massachusetts and a growing presence across the Commonwealth, we are currently seeking a Professional Development Trainer to join the Center for Education & Professional Excellence. This is an exciting opportunity to support staff and community partners through engaging, skills-based training that builds confidence, competence, and readiness in essential professional and emergency response practices.

What We Offer:

• Purpose-Driven Work – Help employees and community partners build skills that support safe, high-quality behavioral health care.
• Meaningful Training Impact – Deliver learning that strengthens confidence, competence, and preparedness across BHN and the communities we serve.
• Variety & Engagement – Facilitate in-person, virtual, and hybrid learning for diverse audiences with different roles, experiences, and learning needs.
• Professional Growth – Continue developing your expertise in facilitation, adult learning, workforce development, and emergency response training.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization that has served Massachusetts communities since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Support New Employee Orientation (NEO) by facilitating assigned topics and helping new employees complete ongoing training in the Learning Management System (LMS).
• Deliver mandated and ongoing professional development for staff and community partners, including certification, recertification, and remediation training as needed.
• Facilitate engaging in-person, virtual, and hybrid training sessions using approved curricula, learning materials, and instructional strategies.
• Adapt training delivery to meet the needs of diverse audiences with varying learning styles, roles, and levels of experience.
• Maintain current knowledge of assigned content, organizational policies, regulatory requirements, adult learning practices, and workforce development best practices.
• Create a supportive, professional learning environment that promotes participant confidence, competence, and successful outcomes.
• Assess participant performance and provide clear, constructive feedback to support successful certification and skill development.
• Complete course documentation, certification cards, rosters, and related reporting accurately and on time.
• Ensure training equipment is properly maintained and functional while promoting compliance with organizational and health and safety requirements.
• Serve as a training resource to staff and leadership, including helping users navigate the LMS and troubleshoot relevant Microsoft applications.
• Collaborate with The Center team on training initiatives, participate in ongoing professional development, and travel to designated BHN training sites as required.

BASIC QUALIFICATIONS

• High School Diploma or GED required.
• Strong facilitation and interpersonal skills with the ability to engage learners from varied backgrounds and disciplines.
• Strong verbal and written communication skills.
• Ability to create a supportive learning environment and respond professionally to differing perspectives or conflict within groups.
• Ability to assess participant performance and provide clear, supportive, and actionable feedback.
• Proficiency with computers, Microsoft applications, and relevant technologies used to deliver training and administer curriculum and testing.
• Technical aptitude to assist LMS users and troubleshoot common issues involving Microsoft applications.
• Strong organizational skills to manage training records, schedules, course documentation, and equipment.
• Effective time management, prioritization, and multitasking skills, including the ability to respond to urgent needs.
• Commitment to ongoing learning, flexibility with change, and the ability to incorporate feedback into practice.
• Demonstrated cultural awareness and the ability to work collaboratively as part of a team.
• Flexibility to work evenings and weekends as needed, travel to BHN locations, and lift or carry training materials weighing up to 20 pounds.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another. If you’re ready to make a meaningful difference as part of a mission-driven organization, we’d love to hear from you.

COMPENSATION

• Salary Range: $45,670-$54,912

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.