Customer Specialist Visa Sponsorship Jobs in Minnesota
Customer specialist roles in Minnesota are concentrated in the Twin Cities metro, where companies like UnitedHealth Group, Target, and Best Buy maintain large customer operations teams. Employers in healthcare, retail technology, and financial services regularly sponsor work visas for qualified international candidates. Minnesota's strong corporate base makes it a viable market for customer specialist visa sponsorship.
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Get Access To All JobsPay Range
$17.00 - $20.60
Purpose:
The Connected Customer Specialist is a key member of the Floor & Decor store operations team. This role supports our customers with their merchandise needs, in addition to supporting the store merchandising standards including store pricing and inventory integrity. This role is responsible for maintaining price changes, SKU labeling, e-commerce inquiries, and processing returned merchandise.
Successful Connected Customer Specialists are:
- Customer service champions
- Detail oriented and highly organized
- Excellent communication and listening skills
Minimum Eligibility Requirements:
- (1) year of customer service/retail experience
- High school diploma and/or GED
- (1) year of computer experience in a work environment
Preferred Qualifications:
- 1 year of inventory control experience in a retail company
Job Functions:
- Assist customers with product selection and answer product related questions
- Partner with management to determine which products need SKUs, price changes and need to be returned
- Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
- Review shipping and receiving documents for accuracy
- Audit reports including inventory control, return of sale, and void reports
- Monitor incoming and outgoing trucks logs
- Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
- Monitor randomly selected receipts for operational accuracy
- Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
- Return products to the correct in store location after customer merchandise returns
- Clean and stock products according to Floor & Decor’s standards
- Point of contact for e-commerce team members to contact regarding inventory availability in the store
- Responsible for managing inventory movement within the store
Benefits offered
- Based on eligibility our associates may opt into benefits coverage
- 401k options
- Bonus opportunities at every level
Working Conditions
- While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
- Flexible hours to fit around your schedule and schedule of deliveries.
- Our people are our most important asset and we pride ourselves in teamwork.
- Diverse perspectives and experiences are vital to our success and Floor & Decor is committed to creating an inclusive culture.
Physical/Sensory Requirements
- Ability to lift 25 pounds or more on a consistent basis.
- Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
- Paid vacation and sick time for eligible associates
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Pay Range
$17.00 - $20.60
Purpose:
The Connected Customer Specialist is a key member of the Floor & Decor store operations team. This role supports our customers with their merchandise needs, in addition to supporting the store merchandising standards including store pricing and inventory integrity. This role is responsible for maintaining price changes, SKU labeling, e-commerce inquiries, and processing returned merchandise.
Successful Connected Customer Specialists are:
- Customer service champions
- Detail oriented and highly organized
- Excellent communication and listening skills
Minimum Eligibility Requirements:
- (1) year of customer service/retail experience
- High school diploma and/or GED
- (1) year of computer experience in a work environment
Preferred Qualifications:
- 1 year of inventory control experience in a retail company
Job Functions:
- Assist customers with product selection and answer product related questions
- Partner with management to determine which products need SKUs, price changes and need to be returned
- Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system
- Review shipping and receiving documents for accuracy
- Audit reports including inventory control, return of sale, and void reports
- Monitor incoming and outgoing trucks logs
- Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager
- Monitor randomly selected receipts for operational accuracy
- Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station
- Return products to the correct in store location after customer merchandise returns
- Clean and stock products according to Floor & Decor’s standards
- Point of contact for e-commerce team members to contact regarding inventory availability in the store
- Responsible for managing inventory movement within the store
Benefits offered
- Based on eligibility our associates may opt into benefits coverage
- 401k options
- Bonus opportunities at every level
Working Conditions
- While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
- Flexible hours to fit around your schedule and schedule of deliveries.
- Our people are our most important asset and we pride ourselves in teamwork.
- Diverse perspectives and experiences are vital to our success and Floor & Decor is committed to creating an inclusive culture.
Physical/Sensory Requirements
- Ability to lift 25 pounds or more on a consistent basis.
- Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
- Paid vacation and sick time for eligible associates
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Customer Specialist Job Roles in Minnesota
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Search Customer Specialist Jobs in MinnesotaCustomer Specialist Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for customer specialists in Minnesota?
Large Minnesota-headquartered employers are among the most active sponsors for customer specialist roles. UnitedHealth Group, Target, Best Buy, U.S. Bank, and Ecolab have histories of filing H-1B visa and other work visa petitions for customer-facing and customer operations positions. Regional healthcare systems like Mayo Clinic and Fairview Health Services also hire internationally for specialized customer and patient services roles.
Which visa types are most common for customer specialist roles in Minnesota?
The H-1B is the most commonly used visa for customer specialist roles that require a relevant bachelor's degree, such as positions tied to healthcare operations, technical account management, or financial services. The L-1B can apply when an international employee transfers internally within a multinational company to a Minnesota office. TN visas cover Canadian and Mexican nationals in qualifying professional categories that may overlap with certain customer specialist functions.
How to find customer specialist visa sponsorship jobs in Minnesota?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for customer specialist openings in Minnesota without sorting through roles that don't offer sponsorship. You can filter by state and role type to surface relevant postings from Twin Cities employers in healthcare, retail, and financial services, which are the primary industries hiring customer specialists in this market.
Which cities in Minnesota have the most customer specialist sponsorship jobs?
Minneapolis and Saint Paul together account for the large majority of customer specialist sponsorship opportunities in Minnesota, driven by the concentration of Fortune 500 headquarters and large regional employers in the metro area. Bloomington and Eden Prairie, as suburban employment hubs within the Twin Cities, also host significant customer operations centers. Rochester has a smaller but notable market tied to Mayo Clinic's customer and patient services operations.
Are there state-specific considerations for customer specialist visa sponsorship in Minnesota?
Minnesota's prevailing wage requirements under the H-1B program are set by the Department of Labor and reflect Twin Cities metro wage levels, which tend to be higher than rural Minnesota benchmarks. Employers must certify they are paying at or above the prevailing wage for the specific customer specialist role and location. The University of Minnesota and other state institutions also produce a pipeline of international graduates on OPT who often pursue customer specialist roles as a transition into sponsored employment.
What is the prevailing wage for sponsored customer specialist jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.