Service Team Member Visa Sponsorship Jobs in Minnesota
Service team member roles in Minnesota span hospitality, retail, and food service, with employers like Target, Mall of America operators, and hotel groups in the Twin Cities metro among those with international hiring. Minneapolis and Saint Paul concentrate the most opportunities, though Rochester and Duluth also have active service sector markets with occasional visa sponsorship.
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Get Access To All JobsHennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
JOB DETAILS
Department: Cash Posting and Refunds
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote*
- Current List of non-MN States where Hennepin Healthcare is an Eligible Employer: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Mississippi, Nevada, North Carolina, North Dakota, New Mexico, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin.
Purpose of this position: Working under general supervision, provides revenue cycle services to incoming and existing patients and their families either in person or by telephone. Is responsible for gathering patient information needed to provide services such as following up on complex claim issues, financial clearance, customer service, or admission. Works will be assigned via a work queue in the electronic health record system.
Responsibilities
- Gathers information from patients, clients/family members, HCMC clinical areas, government agencies, employers, third party payors, and/or medical payment programs, etc. both in-person and by telephone to register patients, gather or update information, obtain referrals and pre-authorizations, complete appropriate forms, conduct evaluations, determine benefits and eligibility (insurance, public programs, etc.), determine financial responsibility, and/or to identify sources of payment for services
- Requests, inputs, verifies, and modifies patient’s demographic, primary care provider, and payor information
- Utilizes tools, including computer programs, when indicated
- Makes appropriate referrals (i.e. Patient Financial Care Specialists, Collections Specialists) as appropriate
- Provides excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
- Answers questions (by phone and in-person) and provides quotes for services (including discounts), identifies financial resources, etc. in accordance with HCMC policies and procedures
- Utilizes various databases and specialized computer software for financial care activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts, etc.
- Establishes plans (patient liabilities, payment, etc.) and conducts follow up activities related to those plans
- Inputs, retrieves, and modifies information and data stored in computerized systems and programs; generates reports using computer software
- Explains charges, answers questions, and communicates a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
- Works with Claims and Collections (both internally and with collection agencies) in order to assist patients and their families with billing and payment activities in order to increase cash flow
- Other duties as assigned
QUALIFICATIONS
Minimum Qualifications:
- 2 years clerical experience in health care revenue cycle operations: billing/claims, patient accounting, collections, admissions, registration, etc.
- Bilingual strongly preferred, required in some positions
-OR-
- An approved equivalent combination of education and experience
Preferred Qualifications:
- Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria
- Excellent verbal and written communication and interpersonal skills
- Ability to work independently with minimal supervision, within a team setting and be supportive of team members
- Proficient with Microsoft Office
- Ability to analyze issues and make judgments about appropriate steps toward solutions
- CRCR (Credentialed Revenue Cycle Representative) preferred
Knowledge/ Skills/ Abilities:
- Knowledge of patient billing claims process
- Ability to communicate with patients and families under sometimes stressful circumstances
- Strong telephone communication skills
- Experience with electronic health record or similar software program
- Knowledge of payor programs
- Knowledge of applicable federal and state regulations
You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
Total Rewards Package:
- We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
- We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
- For a complete list of our benefits, please visit our career site on why you should work for us.
Department: Cash Posting and Refunds
Primary Location: MN-Minneapolis-Downtown Campus
Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)
Shift Detail: Day
Job Level: Staff
Employee Status: Regular
Eligible for Benefits: Yes
Union/Non Union: Union
Min: $22.18
Max: $28.37
Job Posting: Sep-11-2026
Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
JOB DETAILS
Department: Cash Posting and Refunds
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote*
- Current List of non-MN States where Hennepin Healthcare is an Eligible Employer: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Mississippi, Nevada, North Carolina, North Dakota, New Mexico, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin.
Purpose of this position: Working under general supervision, provides revenue cycle services to incoming and existing patients and their families either in person or by telephone. Is responsible for gathering patient information needed to provide services such as following up on complex claim issues, financial clearance, customer service, or admission. Works will be assigned via a work queue in the electronic health record system.
Responsibilities
- Gathers information from patients, clients/family members, HCMC clinical areas, government agencies, employers, third party payors, and/or medical payment programs, etc. both in-person and by telephone to register patients, gather or update information, obtain referrals and pre-authorizations, complete appropriate forms, conduct evaluations, determine benefits and eligibility (insurance, public programs, etc.), determine financial responsibility, and/or to identify sources of payment for services
- Requests, inputs, verifies, and modifies patient’s demographic, primary care provider, and payor information
- Utilizes tools, including computer programs, when indicated
- Makes appropriate referrals (i.e. Patient Financial Care Specialists, Collections Specialists) as appropriate
- Provides excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
- Answers questions (by phone and in-person) and provides quotes for services (including discounts), identifies financial resources, etc. in accordance with HCMC policies and procedures
- Utilizes various databases and specialized computer software for financial care activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts, etc.
- Establishes plans (patient liabilities, payment, etc.) and conducts follow up activities related to those plans
- Inputs, retrieves, and modifies information and data stored in computerized systems and programs; generates reports using computer software
- Explains charges, answers questions, and communicates a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
- Works with Claims and Collections (both internally and with collection agencies) in order to assist patients and their families with billing and payment activities in order to increase cash flow
- Other duties as assigned
QUALIFICATIONS
Minimum Qualifications:
- 2 years clerical experience in health care revenue cycle operations: billing/claims, patient accounting, collections, admissions, registration, etc.
- Bilingual strongly preferred, required in some positions
-OR-
- An approved equivalent combination of education and experience
Preferred Qualifications:
- Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria
- Excellent verbal and written communication and interpersonal skills
- Ability to work independently with minimal supervision, within a team setting and be supportive of team members
- Proficient with Microsoft Office
- Ability to analyze issues and make judgments about appropriate steps toward solutions
- CRCR (Credentialed Revenue Cycle Representative) preferred
Knowledge/ Skills/ Abilities:
- Knowledge of patient billing claims process
- Ability to communicate with patients and families under sometimes stressful circumstances
- Strong telephone communication skills
- Experience with electronic health record or similar software program
- Knowledge of payor programs
- Knowledge of applicable federal and state regulations
You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
Total Rewards Package:
- We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
- We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
- For a complete list of our benefits, please visit our career site on why you should work for us.
Department: Cash Posting and Refunds
Primary Location: MN-Minneapolis-Downtown Campus
Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)
Shift Detail: Day
Job Level: Staff
Employee Status: Regular
Eligible for Benefits: Yes
Union/Non Union: Union
Min: $22.18
Max: $28.37
Job Posting: Sep-11-2026
Service Team Member Job Roles in Minnesota
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Search Service Team Member Jobs in MinnesotaService Team Member Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for service team members in Minnesota?
Large employers with established HR infrastructure are the most likely to sponsor visas for service team member roles in Minnesota. Target's corporate and retail operations, major hotel chains like Marriott and Hilton properties in the Twin Cities, and large food service contractors operating at venues like the Mall of America and Target Center have historically filed for work visas. Smaller independent businesses rarely have the resources to navigate sponsorship.
Which visa types are most common for service team member roles in Minnesota?
H-2B visas are the most common pathway for seasonal service roles, covering positions in hospitality, recreation, and food service when U.S. workers are unavailable. H-1B visas generally do not apply to frontline service team member positions, as they require specialty occupation status. Some workers transition through employer-sponsored EB-3 unskilled or other worker green card categories after establishing a longer-term employment relationship with a sponsoring company.
Which cities in Minnesota have the most service team member sponsorship jobs?
Minneapolis and Saint Paul account for the majority of service team member sponsorship activity in Minnesota, driven by the concentration of hotels, convention centers, stadiums, and retail employers in the metro area. Rochester sees demand tied to the Mayo Clinic's hospitality and support ecosystem. Duluth has seasonal hospitality demand connected to tourism along Lake Superior, which sometimes generates H-2B filings from resorts and lodges.
How to find service team member visa sponsorship jobs in Minnesota?
Migrate Mate filters job listings specifically for visa sponsorship, making it easier to identify service team member roles in Minnesota where employers are open to sponsoring international workers. Rather than sorting through generic job boards that don't surface sponsorship status, Migrate Mate focuses the search on employers with a documented history of visa filings, which is especially useful for service roles where sponsorship is less common than in tech or healthcare.
Are there state-specific considerations for service team member visa sponsorship in Minnesota?
Minnesota's prevailing wage requirements under H-2B and employer-sponsored green card processes mean sponsoring employers must meet Department of Labor wage determinations specific to the Twin Cities or relevant regional area, not a national average. Minnesota's strong union presence in hospitality and food service can also affect how roles are classified and whether employers pursue sponsorship. Workers on H-2B status should be aware that the visa is tied to a specific employer and job location within the state.
What is the prevailing wage for sponsored service team member jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.