Technology STEM OPT Jobs in North Carolina
Technology F-1 STEM OPT sponsorship jobs in North Carolina are concentrated in the Research Triangle area, where employers like IBM, Cisco, Red Hat, and SAS Institute actively hire international graduates. Raleigh, Durham, and Charlotte anchor the state's tech hiring, spanning software engineering, data science, cloud infrastructure, and cybersecurity roles.
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Get Access To All JobsMust Have Technical/Functional Skills
- Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe.
- Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates.
- Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
Roles & Responsibilities
- Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
- Physically fit to walk through large areas.
- Ability to work after hours and weekends if necessary or required by the customer.
- Knowledge of using ServiceNow as the ticketing tool.
- Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
- Analyze, resolve, respond to, and document end user inquiries.
- Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
- Troubleshoot Operating System issues. Connection issues with LAN/WAN.
- Update tickets with accurate and timely records of work performed, and resolution details.
- Maintain and contribute to a knowledge base.
- Coordinate hardware warranty repair.
- Perform inventory management activities as required in coordination with asset management and other corporate groups.
- Escalate to 3rd party vendors when necessary.
- Responsible for raising and coordinating problem management issues.
- Perform additional tasks (end user/infra related) when required. Strong understanding and skills in SLA, KPI Management.
- Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
- In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
- Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
- Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
- Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
- Primary responsibility to manage End User related incidents and requests.
- Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $55,000 to $65,000 Per Annum
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Location
Liberty, NC
Job Function
TECHNOLOGY
Role
Engineer
Job Id
418778
Desired Skills
Desktop management
Salary Range
$55,000-$65,000 a year
Desired Candidate Profile
Qualifications: BACHELOR OF COMPUTER SCIENCE
Must Have Technical/Functional Skills
- Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe.
- Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates.
- Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements.
Roles & Responsibilities
- Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.
- Physically fit to walk through large areas.
- Ability to work after hours and weekends if necessary or required by the customer.
- Knowledge of using ServiceNow as the ticketing tool.
- Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.
- Analyze, resolve, respond to, and document end user inquiries.
- Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.
- Troubleshoot Operating System issues. Connection issues with LAN/WAN.
- Update tickets with accurate and timely records of work performed, and resolution details.
- Maintain and contribute to a knowledge base.
- Coordinate hardware warranty repair.
- Perform inventory management activities as required in coordination with asset management and other corporate groups.
- Escalate to 3rd party vendors when necessary.
- Responsible for raising and coordinating problem management issues.
- Perform additional tasks (end user/infra related) when required. Strong understanding and skills in SLA, KPI Management.
- Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.
- In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.
- Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.
- Receives instructions from certified technicians and project managers to troubleshoot advanced issues.
- Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.
- Primary responsibility to manage End User related incidents and requests.
- Go to person for all plant IT related requests (Password resets, access etc. specific to plants).
Base Salary Range: $55,000 to $65,000 Per Annum
TCS Employee Benefits Summary:
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Location
Liberty, NC
Job Function
TECHNOLOGY
Role
Engineer
Job Id
418778
Desired Skills
Desktop management
Salary Range
$55,000-$65,000 a year
Desired Candidate Profile
Qualifications: BACHELOR OF COMPUTER SCIENCE
STEM OPT Technology Job Roles in North Carolina
See all 123+ Technology STEM OPT Jobs in North Carolina
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Search Technology Jobs in North CarolinaTechnology STEM OPT Sponsorship Jobs in North Carolina: Frequently Asked Questions
Which technology companies sponsor F-1 STEM OPT visas in North Carolina?
Several established technology employers in North Carolina have a history of sponsoring F-1 STEM OPT graduates. Companies like IBM, Red Hat, Cisco, SAS Institute, and Lenovo maintain significant operations in the Research Triangle and have filed Labor Condition Applications for technology roles. Large financial technology and healthcare IT firms in Charlotte, including Bank of America's tech divisions and Lowe's Companies, also sponsor OPT workers in software and data roles.
Which cities in North Carolina have the most technology F-1 STEM OPT sponsorship jobs?
Raleigh and Durham together form the Research Triangle Park corridor, which generates the highest concentration of technology sponsorship opportunities in the state. Chapel Hill contributes additional roles tied to university-adjacent tech firms. Charlotte is the second major market, driven by financial technology, data analytics, and enterprise software companies. Smaller but growing hubs in Cary and Morrisville host numerous software and IT employers within the Research Triangle area.
How do I find technology F-1 STEM OPT sponsorship jobs in North Carolina?
Migrate Mate is built specifically for international graduates seeking F-1 STEM OPT sponsorship, and filters technology roles in North Carolina by employers with verified LCA filing history. You can search by job function, such as software engineering or data science, and see which North Carolina employers have actively sponsored OPT workers. This removes the guesswork of cold-applying to companies that may not have a sponsorship process in place.
What types of technology roles typically qualify for F-1 STEM OPT sponsorship in North Carolina?
Roles that require a STEM-designated degree and apply that field of study to the job function typically qualify. In North Carolina's technology sector this includes software engineering, data engineering, machine learning, cybersecurity analysis, cloud architecture, network engineering, and DevOps. Roles in IT project management or technical sales generally require a stronger case that the position directly applies STEM knowledge, so job-seekers should confirm the role's STEM degree classification aligns with their degree field before applying.
Are there any North Carolina-specific considerations for F-1 STEM OPT sponsorship in technology?
North Carolina does not impose state-level visa sponsorship requirements beyond federal USCIS and DOL rules, but the Research Triangle's high concentration of government contractors and defense technology firms introduces an additional factor. Some roles at contractors holding federal contracts may require U.S. citizenship or a security clearance, making those positions inaccessible on OPT. Candidates should verify security clearance requirements before applying to technology employers with significant federal government work in the Raleigh-Durham area.