Quality Program Manager Visa Sponsorship Jobs in North Carolina
North Carolina's quality program manager roles are concentrated in the Research Triangle's pharmaceutical and biotech sector, with major employers like Novo Nordisk, Pfizer, and Thermo Fisher Scientific in Durham and Raleigh, alongside medical device manufacturers in the Charlotte metro. The state's manufacturing depth and FDA-regulated industries create steady demand for experienced quality professionals seeking visa sponsorship.
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Get Access To All JobsCompany Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.
Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.
Department Description
Palmetto Home is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.
Location
This position will be based in Charlotte, NC.
Reporting
This position will report to the VP, Operations Program; dotted-line relationship to the VP of Comfort Program Management.
Summary of Role
The Quality Program Manager, Comfort is responsible for building and scaling the quality assurance framework that supports Palmetto’s expansion across multiple residential energy technologies—including HVAC, geothermal, water heaters, and generators. This role owns the standards, training, and review processes that ensure high-quality, code-compliant installations by Certified Contractors across all Comfort product lines.
The ideal candidate is deeply anchored in residential HVAC and/or geothermal systems, with the ability to extend that expertise to adjacent technologies as the platform grows. You will lead the QC Technician team, oversee daily milestone review throughput, and partner cross-functionally to optimize processes, reduce friction, and ensure volume and SLA goals are achieved. This role operates within a matrixed management structure, reporting directly to the VP of Quality Programs with a dotted-line relationship to the VP of Comfort Program Management. Success requires the ability to navigate shared priorities, align with multiple leaders, and drive outcomes across organizational boundaries.
Strategic & Tactical
Multi-Technology Program Development (60%)
- Develop and maintain quality standards, documentation, and contractor approval requirements for HVAC, geothermal, water heater, and generator installations—adapting them as new partners, products, and technologies are added.
- Lead the build-out of quality review frameworks for emerging product lines, leveraging lessons learned from established verticals.
- Collaborate with the product development and after market services teams to develop service & maintenance warranty programs.
- Balance project rigor with system performance metrics and contractor feedback, refining standards based on data across all technologies.
- Establish performance benchmarks and feedback loops to reduce project rejections while maintaining system quality standards.
- Provide feedback and insights to internal stakeholders and contractors, creating training materials to ensure compliance across product lines.
- Collaborate with the product development team to streamline processes, reduce external friction, and support platform expansion.
- Develop and deploy Standard Operating Procedures (SOPs) for each technology vertical to guide consistent program execution.
- Conduct onboarding calls with new contractors and support ongoing training and pipeline reviews across all Comfort products.
- Identify contractors needing additional support, develop tailored training solutions, and provide structured aid.
- Maintain and expand the contractor knowledge base covering program standards and best practices for all supported technologies.
- Collaborate with Business Development to drive best practices & feedback loops to Installers and maintain pipeline throughput efficacy.
- Optimize end to end process to streamline partner experience.
- Continuous improvement and development of all comfort technologies.
Pipeline & QC Tech Team Management (30%)
- Oversee project review queues across all product lines, ensuring timely approval and rejection processing.
- Provide direct oversight of the QC Tech team, including workload allocation across technology verticals.
- Monitor queue volume, age, and functionality, providing guidance to the Comfort QC Team for improved efficiency.
- Ensure a positive contractor experience with proactive feedback and resolution of project issues.
- Manage communication platforms to ensure timely, optimized feedback to contractors.
- Partner with account managers to conduct business reviews with key contractors.
- Track and report on job closeout and approval metrics by product line, identifying trends and areas for improvement.
- Collaborate with data analytics teams to refine reporting and provide executive summaries of KPIs.
- Provide insights on milestone completion rates, speed, and common quality issues to contractors and stakeholders.
Platform Expansion & Cross-Functional Partnership (10%)
- Partner with tech teams to identify and implement platform improvements that support multi-technology milestone reviews.
- Serve as the quality subject matter expert during product scoping for new technology verticals.
- Refine presentation materials to reflect the latest standards and guidance across all supported products.
- Evaluate industry trends and code changes across HVAC, geothermal, water heater, and generator sectors to keep quality standards current.
Qualifications
- 7+ years of experience in a technical or construction-based role with a strong foundation in residential HVAC and/or geothermal systems.
- 4+ years of demonstrated experience developing and operationalizing programs and SOPs.
- Demonstrated ability to extend technical expertise across adjacent mechanical or energy system technologies.
- Experience in data analytics and performance reporting.
- Strong collaboration with tech enablement teams.
- Exceptional oral and written communication skills with the ability to influence third parties.
- Demonstrated ability to drive product and operations excellence while supporting business growth and commercial objectives.
- Proven ability to operate effectively in a matrixed management environment with multiple stakeholders and reporting relationships.
- Highly organized with a strong attention to detail.
- Bachelor’s degree in Mechanical Engineering, HVAC Engineering, Energy Systems Engineering, Building Services Engineering, or a related field.
Preferred
- Direct experience with geothermal, water heater, or standby generator installations.
- Familiarity with residential building performance standards, Manual J/D/S calculations, or energy modeling.
- Experience scaling quality or inspection programs across multiple product categories.
- EPA 608 Universal Certification, NATE, or equivalent industry credentials.
Employment is contingent upon the successful completion of a background check.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Company Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.
Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.
Department Description
Palmetto Home is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.
Location
This position will be based in Charlotte, NC.
Reporting
This position will report to the VP, Operations Program; dotted-line relationship to the VP of Comfort Program Management.
Summary of Role
The Quality Program Manager, Comfort is responsible for building and scaling the quality assurance framework that supports Palmetto’s expansion across multiple residential energy technologies—including HVAC, geothermal, water heaters, and generators. This role owns the standards, training, and review processes that ensure high-quality, code-compliant installations by Certified Contractors across all Comfort product lines.
The ideal candidate is deeply anchored in residential HVAC and/or geothermal systems, with the ability to extend that expertise to adjacent technologies as the platform grows. You will lead the QC Technician team, oversee daily milestone review throughput, and partner cross-functionally to optimize processes, reduce friction, and ensure volume and SLA goals are achieved. This role operates within a matrixed management structure, reporting directly to the VP of Quality Programs with a dotted-line relationship to the VP of Comfort Program Management. Success requires the ability to navigate shared priorities, align with multiple leaders, and drive outcomes across organizational boundaries.
Strategic & Tactical
Multi-Technology Program Development (60%)
- Develop and maintain quality standards, documentation, and contractor approval requirements for HVAC, geothermal, water heater, and generator installations—adapting them as new partners, products, and technologies are added.
- Lead the build-out of quality review frameworks for emerging product lines, leveraging lessons learned from established verticals.
- Collaborate with the product development and after market services teams to develop service & maintenance warranty programs.
- Balance project rigor with system performance metrics and contractor feedback, refining standards based on data across all technologies.
- Establish performance benchmarks and feedback loops to reduce project rejections while maintaining system quality standards.
- Provide feedback and insights to internal stakeholders and contractors, creating training materials to ensure compliance across product lines.
- Collaborate with the product development team to streamline processes, reduce external friction, and support platform expansion.
- Develop and deploy Standard Operating Procedures (SOPs) for each technology vertical to guide consistent program execution.
- Conduct onboarding calls with new contractors and support ongoing training and pipeline reviews across all Comfort products.
- Identify contractors needing additional support, develop tailored training solutions, and provide structured aid.
- Maintain and expand the contractor knowledge base covering program standards and best practices for all supported technologies.
- Collaborate with Business Development to drive best practices & feedback loops to Installers and maintain pipeline throughput efficacy.
- Optimize end to end process to streamline partner experience.
- Continuous improvement and development of all comfort technologies.
Pipeline & QC Tech Team Management (30%)
- Oversee project review queues across all product lines, ensuring timely approval and rejection processing.
- Provide direct oversight of the QC Tech team, including workload allocation across technology verticals.
- Monitor queue volume, age, and functionality, providing guidance to the Comfort QC Team for improved efficiency.
- Ensure a positive contractor experience with proactive feedback and resolution of project issues.
- Manage communication platforms to ensure timely, optimized feedback to contractors.
- Partner with account managers to conduct business reviews with key contractors.
- Track and report on job closeout and approval metrics by product line, identifying trends and areas for improvement.
- Collaborate with data analytics teams to refine reporting and provide executive summaries of KPIs.
- Provide insights on milestone completion rates, speed, and common quality issues to contractors and stakeholders.
Platform Expansion & Cross-Functional Partnership (10%)
- Partner with tech teams to identify and implement platform improvements that support multi-technology milestone reviews.
- Serve as the quality subject matter expert during product scoping for new technology verticals.
- Refine presentation materials to reflect the latest standards and guidance across all supported products.
- Evaluate industry trends and code changes across HVAC, geothermal, water heater, and generator sectors to keep quality standards current.
Qualifications
- 7+ years of experience in a technical or construction-based role with a strong foundation in residential HVAC and/or geothermal systems.
- 4+ years of demonstrated experience developing and operationalizing programs and SOPs.
- Demonstrated ability to extend technical expertise across adjacent mechanical or energy system technologies.
- Experience in data analytics and performance reporting.
- Strong collaboration with tech enablement teams.
- Exceptional oral and written communication skills with the ability to influence third parties.
- Demonstrated ability to drive product and operations excellence while supporting business growth and commercial objectives.
- Proven ability to operate effectively in a matrixed management environment with multiple stakeholders and reporting relationships.
- Highly organized with a strong attention to detail.
- Bachelor’s degree in Mechanical Engineering, HVAC Engineering, Energy Systems Engineering, Building Services Engineering, or a related field.
Preferred
- Direct experience with geothermal, water heater, or standby generator installations.
- Familiarity with residential building performance standards, Manual J/D/S calculations, or energy modeling.
- Experience scaling quality or inspection programs across multiple product categories.
- EPA 608 Universal Certification, NATE, or equivalent industry credentials.
Employment is contingent upon the successful completion of a background check.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy
Quality Program Manager Job Roles in North Carolina
See all 76+ Quality Program Manager Jobs in North Carolina
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Search Quality Program Manager Jobs in North CarolinaQuality Program Manager Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for quality program managers in North Carolina?
Pharmaceutical and life sciences companies are the most active sponsors for quality program managers in North Carolina. Novo Nordisk, Pfizer, Thermo Fisher Scientific, Merck, and Catalent have sponsored quality and compliance roles in the Durham, Raleigh, and Research Triangle Park area. Medical device companies such as Teleflex and Becton Dickinson, operating in the Charlotte metro, also have documented sponsorship histories for quality management positions.
Which visa types are most common for quality program manager roles in North Carolina?
The H-1B visa is the most common visa for quality program managers in North Carolina, as the role typically requires a bachelor's degree in engineering, life sciences, or a related field, meeting the specialty occupation standard. Candidates with advanced degrees may also pursue EB-2 green card sponsorship. Some multinational employers in the pharmaceutical sector, such as Novo Nordisk, may utilize L-1 visas for internal transfers into quality program management positions.
How to find quality program manager visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find quality program manager roles in North Carolina without sifting through positions that don't sponsor. Search by role and state to surface openings at pharmaceutical manufacturers, contract research organizations, and medical device companies concentrated in the Research Triangle and Charlotte areas. Setting up alerts on Migrate Mate ensures you catch new sponsorship-eligible postings as they appear.
Which cities in North Carolina have the most quality program manager sponsorship jobs?
The Research Triangle area, spanning Raleigh, Durham, and Chapel Hill, accounts for the largest concentration of quality program manager sponsorship opportunities in North Carolina, driven by pharmaceutical, biotech, and contract manufacturing organizations clustered around Research Triangle Park. Charlotte is a secondary hub, with medical device and manufacturing companies active there. Morrisville and Cary, adjacent to RTP, also host significant operations for companies like Pfizer and Merck.
Are there any state-specific factors that affect quality program manager visa sponsorship in North Carolina?
North Carolina's heavy concentration of FDA-regulated industries means quality program manager roles often require demonstrated familiarity with GMP, GCP, or ISO standards, which strengthens the specialty occupation case for H-1B petitions. The state's university pipeline, including NC State, Duke, and UNC-Chapel Hill, produces local talent but also attracts international graduates who then seek sponsorship. Employers filing Labor Condition Applications in the Raleigh-Durham metro are subject to the Department of Labor's prevailing wage determinations for that specific metropolitan area.
What is the prevailing wage for sponsored quality program manager jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.