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Mercy Health

About us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Clinical Unit Leader – The Jewish Hospital

Job Summary:

The Lead RN/Charge Nurse is responsible for coordinating patient care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and sustain an environment that promotes excellence in clinical practice and customer satisfaction, while striving for optimal efficiency and productivity of all resources.

Essential Functions:

• Adjusts the schedule and patient assignments to accommodate changes in acuity, patient population, resources & care design.
• Provides guidance of staff, clinical support, and oversees responsibility for the unit in the absence of the unit leader.
• Maintains current knowledge of environmental safety standards and infection control; Utilizes appropriate supplies and equipment.
• Communicates effectively with patients and their families regarding nursing interventions and plan of care.
• Rounds on patients to evaluate safety, quality, and patient experience.
• Serves as a resource to staff, patients, and family members to ensure effective communication.
• Functions as a clinical resource and role model for staff. May serve as a preceptor.
• Actively involved in interprofessional collaborative practice within the care delivery system to ensure care coordination and continuity of care and optimal patient experience.
• Communicates effectively and follows through with other departments as necessary to resolve operational problems.
• Participates in the ongoing quality monitoring and performance improvement program through monitoring activities, evaluation of unit-based results, suggestions for studies.
• Facilitates appropriate patient placement and safe, efficient admission, transfer, and discharge processes.
• Provides feedback and mentoring to nursing and support staff.
• Creates an environment of teamwork, mutual respect, conflict management. Fosters and encourages open communication and conflict resolution among staff members. Manages conflict in a timely, direct and positive manner.
• Supports mission and vision of the organization and adheres to BSMH policies.
• BSMH nurses are expected to practice and deliver care in accordance with the core concepts and intention of the BSMH Nursing Professional Practice Model.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• Bachelor of Science Nursing (preferred)

Required Licensing & Certifications:

• Current RN license in state they are working or covered by compact (required)
• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to entering patient care setting)
• Certifications required based on the unit(s) that the leader oversees and the requirements for those specific units:
• PALS Pediatric Advanced Life Support (preferred)
• ACLS Advanced Cardiac Life Support (preferred)
• NRP Neonatal Resuscitation Program (preferred)
• TNCC Trauma Nurse Core Curriculum (preferred)
• ENPC Emergency Nurse Pediatric Course (preferred)
• National Board Certification Specialty (preferred)
• Nurse Executive Certification or designated specialty certification (preferred)

Experience:

2 years nursing experience with 1 year minimum clinical experience in the acuity level of desired area (preferred)

Skills & Abilities:

• Build collaborative relationships
• Collaborate with physicians and other medical staff
• Conflict resolution
• Effective oral communication
• Establish an environment that values diversity
• Facilitate consensus building
• Facilitate group discussions
• Inspire desired behaviors and manage undesired behaviors
• Interpersonal communication
• Relationship building
• Written communication
• Application of high reliability concepts
• Care Delivery Models and Patient Care Delivery across the continuum
• Clinical outcomes
• Education and developmental practices
• Evidence-based practices
• Hospital policies and procedures
• Nursing and clinical best practices and research
• Nursing professional practice
• Patient care services
• Performance improvement
• Quality clinical care
• Quality improvement
• Regulatory standards
• Risk management
• Working knowledge of patient safety programs, identifying risks, and responding to recommendations.
• Able to learn from setback and failures.
• Change management
• Foundational leadership
• Mentor others
• Succession planning
• Advocacy
• Holding self accountable to actions and decisions
• Open to receiving feedback and coaching
• Uphold ethical principles and corporate compliance standards
• Analyzing data or information
• Customer service
• Human Resources management
• Information management and technology
• People management and leadership
• Problem solving
• Staffing and managing staffing based on matrix
• Strategic planning and management
• Workforce development planning
• Union environments

Training:

None

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.