Product Support Engineer Visa Sponsorship Jobs in Ohio
Product support engineer roles in Ohio draw hiring from companies like NCR Voyix, Diebold Nixdorf, and Oracle's Columbus operations, alongside a growing cluster of SaaS and fintech firms. Cleveland, Columbus, and Cincinnati are the primary hiring centers. Many employers in Ohio's manufacturing and enterprise software sectors sponsor H-1B visa and other work visas for qualified candidates.
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JOB SUMMARY:
Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo). Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions. Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements. Executes recommended assortment changes and support positive local supplier relationships.
Responsibilities:
- Execute Category Management and other initiatives within assigned categories
- Responsible for Category success and overall Support of Corporate core suppliers
- Communicate with planners/suppliers/brokers/sales team/customer service
- Manage and promote local assortment within assigned categories to achieve company goals
- Manage local supplier and broker relationships
- Provide input, support, and guidance to operation company (OpCo) Sales Specialist
- Facilitate corporate assortment training at the operation company (OpCo) as required
- Conduct local supplier reviews and negotiations using corporate best business practices
- Negotiate/secure supplier-funded customer deviated pricing
- Facilitate negotiations and management of local Earned Income programs
- Manage and review company Earned Income components
- Work with supplier Category Captains or Advisors for focus categories as required
- Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
- Drive results on focus categories and support promotional activities and selling events
- Direct line of contact for local sales and communicate with and assist Sales on all issues
- New item and Vendor creation
- Drive increased Sysco Brand sales
- Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
- Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
- Provide market commodity/industry news and updates to the sales organization
QUALIFICATIONS
Education
- Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
Experience
- 3+ years of experience
- Experience working within a retail, wholesale or distribution environment
Professional Skills
- Ability to manage conflict and reach quick resolution with facts and dialogue
- Ability to multi-task in a fast-paced environment
- Ability to drive positive merchandising change
- Ability to work with all levels of the organization and collaborate with dotted line reporting
- Ability to collaborate and facilitate timely communication
- Ability to work cross-functionally
- Proactive attitude to highlight and address issues as they arise
- Strong written & verbal communications skills
- Strong organizational & planning skills
- Ability to execute all Merchandising standard processes
- Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
- Strong excel skills
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Working Conditions
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job.
- Travel 5%
NOTICE:
The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
Product Support Engineer Job Roles in Ohio
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Search Product Support Engineer Jobs in OhioProduct Support Engineer Jobs in Ohio: Frequently Asked Questions
Which companies in Ohio sponsor visas for product support engineers?
Established Ohio employers with documented H-1B sponsorship history for technical support roles include Diebold Nixdorf (North Canton), NCR Voyix, and Oracle's Columbus offices. Larger enterprise software and fintech firms operating in Columbus and Cleveland also appear regularly in DOL Labor Condition Application filings for product support and technical engineer positions. Sponsorship availability varies by team and hiring cycle.
What visa types are most common for product support engineers in Ohio?
The H-1B is the most common visa category for product support engineers in Ohio, provided the role requires a specific bachelor's degree or higher in a relevant field such as computer science, information systems, or engineering. Candidates already holding L-1B intracompany transferee status or O-1 visas may also apply. TN visa status is available to Canadian and Mexican nationals in qualifying engineering occupations.
How to find product support engineer visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically by visa sponsorship willingness, so you can browse product support engineer openings in Ohio without manually screening each employer. The platform surfaces roles from companies with active sponsorship history in the state, which is particularly useful for targeting Columbus and Cleveland tech clusters where hiring volume for this role is highest.
Which Ohio cities have the most product support engineer sponsorship jobs?
Columbus accounts for the largest share of product support engineer sponsorship activity in Ohio, driven by its concentration of enterprise software, fintech, and insurance technology companies. Cleveland follows, with a mix of legacy technology firms and healthcare IT employers. Cincinnati has a smaller but active market, particularly among consumer goods technology and logistics software companies with established technical support teams.
Are there any Ohio-specific considerations for product support engineers seeking visa sponsorship?
Ohio's product support engineering market is shaped heavily by its manufacturing and financial services sectors, so employers often expect familiarity with enterprise or industrial software platforms. Prevailing wage determinations for this role in Ohio are set by the Department of Labor based on the specific location and job duties. Ohio State University and Case Western Reserve University also feed technical talent pipelines that some sponsoring employers actively recruit from.
What is the prevailing wage for sponsored product support engineer jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.